24 episodes

Interviews and discussions with digital thought leaders, pioneers, industry experts and gravity9 affiliates. Each month hosts Andy Ross and Andy Newman will be delving into proven digital success stories, challenging new digital thinking and understanding the why and the how behind digital innovators. 

Digital Matters gravity9

    • Business

Interviews and discussions with digital thought leaders, pioneers, industry experts and gravity9 affiliates. Each month hosts Andy Ross and Andy Newman will be delving into proven digital success stories, challenging new digital thinking and understanding the why and the how behind digital innovators. 

    Creating a Challenger Business with Rob Kerr

    Creating a Challenger Business with Rob Kerr

    In this episode hosts Andy Ross and Noel Ady speak with Managing Director or Sero Future Limited, Rob Kerr. A dynamic leader with a passion for delivering growth through the energy transition, Rob has over 15 yrs experience in the Energy sector and with that has developed a reputation for challenging the status quo, After spearheading the creation of a blue chip enterprise, challenger business Rob discusses the key to delivering successful change and how large corporations really can become disruptors. In this episode we learn;


    How culture is the key to delivering change, and why is is often the biggest hurdle to overcome.The challenge of not reverting to ingrained processes 'challenger organ rejection'.How cash restrictions can be the making of a challenger business - remove the risk, increase the innovation.How getting the customer experience right will both retain customer and reduce costs.How to create a supportive Ecosystem.
    Subscribe to the Digital Matters podcast or download via your preferred podcast provider. 

    • 41 min
    Digitising high touch, high value financial services with Matt Harvey

    Digitising high touch, high value financial services with Matt Harvey

    In this episode of Digital Matters gravity9 partners Andy Ross and Noel Ady speak with Matt Harvey, Head of Cross Product Sales and Development at NatWest Markets. Matt has worked in financial markets, trading and tech for the last 20 years and now leads electronification at NatWest Markets.  In this episode we discuss;
    Digitising high touch, high value human services without electronifying it out of existence.Developing the supplier, customer relationship into a partnership.How the financial market is commoditising development.Making technology natural to the process and not forcing it on the market.Structuring information through suitable technology solutions.Client acceptance of solutions and how to facilitate this.Subscribe to our podcast for all the latest episodes and our library of past discussions.

    Apologies for some sound issues experienced within this episode. 

    • 45 min
    How AMH are breaking the industry with their digital customer first approach to transformation

    How AMH are breaking the industry with their digital customer first approach to transformation

    In this episode of Digital Matters gravity9 partners Andy Ross and Noel Ady speak with Chief Technology officer at AMH. Philip is a seasoned, hands-on entrepreneurial software and systems executive with a 20-year record of success designing, building and completing innovative business & technology solutions with an acute focus on user experience. Philip discusses his role at AMH and the digital transformation programme they are part way through in creating a truly customer first business. In this podcast we discuss;
    How to break the industry - turning the residential lettings industry into a digital customer service businessWhy the customer comes first and how to champion the customer experienceThe importance of getting the foundations right, and why stripping back to the core components  before starting the new build - utilising domain driven design, event based architecture, true microservicesWhy having a team who believe in the vision and a  digital partner who you can trust and tell the truth so is crucialDesigning a platform for the business you want to be rather than what you currently areAnd most importantly, "Don't pave the cow path" - you'll have to listen.Subscribe to our podcast for all the latest episodes and our library of past discussions. 

    • 34 min
    Are IT Vendors selling what the CTO's / CIO's of today really need?

    Are IT Vendors selling what the CTO's / CIO's of today really need?

    In this episode of Digital Matters, the first of 2023, gravity9 partners Andy Ross and Noel Ady speak with experienced CIO and Nuclear Physicist Tim Hargest. Having worked within the Technology industry for a number of years and holding a number of CIO roles, Tim discusses the challenges CIO's are facing in todays world and how Digital consultancies can really meet their needs. In this podcast we discuss;
    The challenge for most CIO's is ensuring the foundations are right, the cost and that it works!The importance of speaking the language of business to business outside yet understanding the architecture and systems integration.How to understand and appreciate 'the problem'.The importance of business relationships and doing business with people you trust.How to balance innovation with 'keeping the lights on'.What is truly fundamental to business and is this the world software vendors sell into?The playbook for turning around failing projects.The advice Tim would share with CIO's of today.Subscribe to our podcast for all the latest episodes and our library of past discussions. 

    • 44 min
    Discovering Emotional Intelligence and its Super Power for Digital Businesses, with Trenton Moss

    Discovering Emotional Intelligence and its Super Power for Digital Businesses, with Trenton Moss

    In this episode of Digital Matters Andy Ross and Andy Newman talk with Digital Founder and Head Coach of Team Sterka as well as  published author of Human Powered -  Supercharge Your Digital Product Teams with Emotional Intelligence. Trenton is a great guest with lots of fantastic thoughts and examples of how emotional intelligence really can supercharge your business and its people. During the episode we discuss;

    - The natural cycle of organisations and how to break it
    - How organisations can reinvent themselves and transition to a digital business
    - The theory behind the book 'Human Powered' and what led Trenton to put pen to paper.
    - How to align multiple stakeholders objectives without getting anyone offside
    - Building client engagement
    - Embracing communication and people skills as the way forward

    Visit our website for more details on our other episodes and make sure you subscribe via your preferred podcast provider. 

    gravity9 - Building Better Digital Products

    • 42 min
    The Search for Us - Leading Technology Driven Change with Steve Homan

    The Search for Us - Leading Technology Driven Change with Steve Homan

    In this episode of Digital Matters gravity9 Partners Andy Ross and Noel Ady chat with Steve Homan. Steve has previously held CIO and CTO  positions across organisations including Metapack Group, the Gambling Commission, Fitness First and The Daily Mail Group, a champion of the client and putting their needs first, Steve discusses ‘The search for us' and how he has successfully led technology driven change.


    Transformation big and small, is there any difference or should there be between small agile companies and large corporations?The process of innovation and how you remove the 'them' and 'when'The critical importance of communication when instilling organisational focus and how this can be nurturedThe basic building blocks for technology driven change and how organisations can make their own wayCommon hurdles preventing change and how to get past (over) themListen to all episodes of the Digital Matters podcast through your usual podcast for discussions with technology leaders, innovators and challengers.

    • 43 min

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