Digital Transformation in the Age of AI and Automation

The era of traditional digital transformation is over. Is it? What do you think?

I spoke with Tim McIntire from Hyland on The Ravit Show about why enterprises can no longer think of transformation as just migrating to the cloud or modernizing applications. Those moves may reduce costs or simplify IT, but they do not fundamentally change how businesses operate!

Tim explained that the real shift comes with AI agents. These agents are not just tools that automate repetitive tasks. They are intelligent systems that can learn, adapt, and work alongside people in real time

They change the way decisions are made, how information flows, and how quickly businesses can respond to customers and markets.

We also talked about why cloud migration alone is not enough. Without intelligence embedded into processes, enterprises simply recreate the same inefficiencies in a different environment. True transformation requires agents that can cut through friction, connect data, and surface insights the moment they are needed.

Hyland calls this agentic transformation, a continuous evolution where AI agents are woven into the fabric of business operations.

It is not a one-time project, but an ongoing journey where processes become more adaptive, collaborative, and intelligent over time.

The key takeaway: in the AI era, transformation is no longer about where your systems run, but how intelligently they operate and how seamlessly they work with the people who rely on them.

#data #ai #agents #hyland #theravitshow