Digital Workplace Impact

Digital Workplace Group

The number 1 digital workplace podcast (as rated by Feedspot) where DWG's Nancy Goebel investigates and explores ideas, practices and people impacting the new digital worlds of work. Hosted on Acast. See acast.com/privacy for more information.

  1. Episode 161: From soup to strategy: Campbell's recipe for a winning digital workplace

    1D AGO

    Episode 161: From soup to strategy: Campbell's recipe for a winning digital workplace

    Ready to discover how data can transform your digital workplace? In this episode of Digital Workplace Impact, host Nancy Goebel welcomes James Krick, Director of DEX & Digital Workplace Services at The Campbell’s Company, to share the inside story behind his team's recent DWG Award win for 'Data-led Experience Management'.   James reveals how Campbell’s moved from an underperforming digital workplace setup to an industry-leading digital experience – all by putting employees at the centre and letting data lead the way. Hear how the team’s bold strategies, such as rethinking how employee PC renewal cycles could be better and more sustainably managed, have driven up satisfaction scores, cut costs and inspired peers across the sector.   Nancy and James dive into the practical steps that made the difference – including the power of DEX tools, the impact of smarter resource use and the excitement of AI-driven change. Their conversation is packed with actionable insights for digital workplace leaders and practitioners who want to energize their own transformation journeys.   Don’t miss this chance to learn from an award-winning team – tune in and get inspired to start cooking up your own success.   (Show notes, links and transcript for this episode.) Guest speaker: James Krick, Director of Digital Employee Experience (DEX) & Digital Workplace Services, The Campbell’s Company Hosted on Acast. See acast.com/privacy for more information.

    38 min
  2. Episode 160: DWG's 2026 predictions count down to the launch of the sentient workplace

    JAN 7

    Episode 160: DWG's 2026 predictions count down to the launch of the sentient workplace

    It's crystal ball time! Join DWG CEO, Nancy Goebel, as she gazes into the future of work for 2026. With the release of DWG's annual predictions now a well-established and eagerly anticipated event, the latest episode of Digital Workplace Impact first recaps the 2025 predictions to see which came to pass (8.5 out of 10 of them!) and then previews DWG's take on what's coming for the workplace this year. Before building to the 'super prediction' that announces 2026 as the year in which the 'sentient workplace' is born, listeners will also hear how AI agents are set to become strategic coworkers; micro strategies will act as a flywheel for continuous change; new, dynamic 'liquid experiences' will break down silos; and lean digital workplace management will become the new gold standard.   Meanwhile, clarity is identified as the secret sauce for a thriving digital workplace; democratized coaching will be foundational for an agile workforce; and sustainability will finally get its moment in the sun. Open innovation, a new breed of collaborative leaders, and Board-level AI governance complete the picture. And it's not just pie in the sky – real-world examples of how trailblazing DWG members and award winners are already realizing aspects of this vision underpin the thinking. Whether you’re shaping digital employee experience or leading transformation, this episode will offer inspiration and practical insights. Get ready to be part of the future!   Tune in now and join the conversation that’s defining what’s next.   (Show notes, links and transcript for this episode.) Read about the 2026 DWG predictions in more detail: DWG's 2026 PredictionsSuper prediction: 2026 marks the birth of the sentient digital workplaceDid DWG’s 2025 digital workplace predictions come true? Find out in Diary of She-E-O Hosted on Acast. See acast.com/privacy for more information.

    34 min
  3. Episode 159: 2025’s Fab Five: Top insights from Digital Workplace Impact this year

    12/17/2025

    Episode 159: 2025’s Fab Five: Top insights from Digital Workplace Impact this year

    Step into the future of podcasting with the latest episode of Digital Workplace Impact – in a first, it's hosted by Nancy Goebel’s ‘digital twin’! Using the very latest AI technology, Nancy #2 recaps five standout conversations from 2025 – a must-listen for digital workplace leaders and practitioners as they take stock of this year and prepare for the next.   Discover how award-winning workplaces prioritize people through human-centred design, align culture and technology for impact, and back innovation with strong governance. Learn why values-led change powers agility, storytelling builds trust and adaptability is a skill every team needs.Explore the essentials of digital employee experience – from accessibility and inclusive design to feedback loops that keep things fresh.Hear the real impact of generative AI – and how ethics and upskilling around this are key.And see how DWG’s research programme can help inform your roadmap.  Packed with guest soundbites and practical takeaways, this short but informative episode gives pointers towards accelerating AI readiness, humanizing strategy and boosting collaboration. Tune in and let Nancy’s new best mate – her digital twin – inspire you to plan your future of work with purpose and impact.   (Show notes, links and transcript for this episode.)   Guest speaker: Nancy Goebel's digital twin has been shadowing her as CEO of DWG since 2023. The real Nancy Goebel has hosted the Digital Workplace Impact podcast since 2021 – with her digital twin eagerly observing and waiting in the wings… until now! Hosted on Acast. See acast.com/privacy for more information.

    10 min
  4. Episode 158: Digital brilliance: Lessons from DWG’s 2025 Award winners

    10/21/2025

    Episode 158: Digital brilliance: Lessons from DWG’s 2025 Award winners

    Dive into Digital brilliance: Lessons from DWG’s 2025 Award winners. For this episode, Nancy Goebel is joined by studio guests Kerry O’Donnell, former Executive Director at The Estée Lauder Companies, and Rory Gardner, Director and Team Leader for Associate Knowledge and Strategic Insights – Digital Workplace at Fidelity Investments.  Together, they explore the exceptional nature of the 2025 DWG Awards entries and what these tell about the evolution of the digital workplace. You can find out what inspired our guests to join the Awards judging panel and hear their insightful reflections on the Awards submissions. In a climate of hybrid work models, budget constraints and lean staffing, big inspiring advancements are definitely still being achieved.   Teams continue to push the boundaries. They’re redefining the future of employee experience and operational excellence in the digital workplace. AI is high on the agenda, and the trio digs into what it takes to scale AI responsibly and effectively.   It’s a great discussion with observant commentary, a touch of future gazing, and even some helpful advice. If you’re interested in digital workplace brilliance, then listen today!     (Show notes, links and transcript for this episode.) Guest speakers: Kerry O’Donnell, former Executive Director at The Estée Lauder Companies Rory Gardner, Director and Team Leader, Associate Knowledge and Strategic Insights – Digital Workplace at Fidelity Investments Hosted on Acast. See acast.com/privacy for more information.

    41 min
  5. Episode 157: Hearst Network's approach to building change agility with purpose

    10/08/2025

    Episode 157: Hearst Network's approach to building change agility with purpose

    In recent years, Hearst Networks has transformed from a more traditional background into a diversified media company, leading in the genres of history and true crime. For this Digital Workplace Impact episode, Dean Possenniskie, Hearst Network’s Managing Director EMEA, joins Nancy Goebel to discuss the company’s change journey.   Dean sets out the importance of values, purpose and adaptability in a world of changing marketplaces and new opportunities presented by AI. And if clarity is the new social currency of enterprises, then culture, leadership and purpose become even more important in helping colleagues to navigate today’s world.   This great conversation uncovers more about the company's commitment to storytelling and employee engagement. Together, Nancy and Dean examine the integration of AI in all aspects of the business including the employee experience – and Dean is encouraging that with AI you really can win and learn.   Like many organizations, Hearst is managing the new dichotomy that AI is ever more present and yet the hunger for in-person collaboration is still very real.   So, for a story of change, growth and impact involving great people and new technologies, join Nancy and Dean, and listen now.   (Show notes, links and transcript for this episode.) Guest speakers:  Dean Possenniskie, Managing Director, Hearst Networks EMEA Hosted on Acast. See acast.com/privacy for more information.

    42 min
  6. Episode 156: The role of DEX at one of Fortune’s Best Companies: Robert Half

    08/27/2025

    Episode 156: The role of DEX at one of Fortune’s Best Companies: Robert Half

    Join us and delve into the role of digital employee experience (or DEX) at Robert Half, one of Fortune’s 100 Best Companies to Work For.   Evelyn Lim, Senior Director, Digital Workplace Colleague Experience at Robert Half, joins Nancy Goebel in the studio. By fostering a culture of innovation and collaboration, Evelyn and a global team of Robert Half colleagues are working cross-functionally to set the standard for what it means to be an employer of choice in the digital age.   Evelyn describes their approach as ‘agile-ish’ and this is underpinned by her own passion and focus for supporting and enabling the digital employee experience. In their discussion, Evelyn reveals her perspective on why DEX is so important, and the parts personification and accessibility play for colleagues based around the globe.   The pair also talk about how input from colleagues is the air that fuels the digital employee experience. What shines through is the power of the DEX collective; a testament to Robert Half's commitment to the wellbeing and success of its employees, and to the company’s high standing as an employer of choice.   Listen now to Nancy and Evelyn to find out more.   (Show notes, links and transcript for this episode.) Guest speakers: Evelyn Lim, Senior Director, Digital Workplace Colleague Experience Hosted on Acast. See acast.com/privacy for more information.

    42 min
  7. Episode 155: Leading digital transformation at Motorola: A community manager's perspective

    07/30/2025

    Episode 155: Leading digital transformation at Motorola: A community manager's perspective

    Are you a technology enthusiast, a business leader or someone who is simply curious about the future of work? If so, sit back and enjoy this episode of Digital Workplace Impact, which is packed with insights and inspiration around responding to rapid technological changes and human factors whilst transforming the digital employee experience (DEX).   Host Nancy Goebel is joined in the studio by Ted Hopton, DWG alum and Manager of the Workplace Technologies Team at Motorola Solutions.     The world of work is changing at pace – and it’s happening in impactful ways inside Motorola. Ted brings to life experiences and approaches that he’s taking in his work to balance the needs of the business with those of employees when making decisions about what's next.   For all this and much more about digital transformation at Motorola Solutions, join Nancy and Ted for this great discussion.   (Show notes, links and transcript for this episode.)   Guest speakers:    Ted Hopton, Manager, Workplace Experience Technologies Team at Motorola Solutions Hosted on Acast. See acast.com/privacy for more information.

    43 min
  8. Episode 154: The art of self-promotion in the digital age

    06/25/2025

    Episode 154: The art of self-promotion in the digital age

    Looking to the future, do we need to shift from the language of the digital workplace to that of the business in storytelling? And how does storytelling play a part in helpfully promoting yourself and your team in the workplace?    The latest guest in the Digital Workplace Impact podcast studio is Tanya Williams, Head of Internal Communications at Gallagher Retail. In this conversation, Tanya shares with host Nancy Goebel more about her approach to helping colleagues master the art of self-marketing and communication. The conversation is a blueprint for digital workplace leaders to help build muscle around their storytelling, a skill that will not only help individuals with their future success, but also equips leaders to promote their teams and their work.   Alignment between online and physical presence plays a part in building a reputation. Add in some straightforward tools and techniques, along with your own authenticity, and you have a pathway to create trust at the same time.   The future of the digital workplace beckons, and the benefits of championing both your team and yourself will have its place within this. To hear more about the art of self-promotion in the digital age, listen today.   (Show notes, links and transcript for this episode.)   Guest speakers: Tanya Williams, Head of Internal Communications at Gallagher Retail Hosted on Acast. See acast.com/privacy for more information.

    34 min
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Ratings & Reviews

5
out of 5
3 Ratings

About

The number 1 digital workplace podcast (as rated by Feedspot) where DWG's Nancy Goebel investigates and explores ideas, practices and people impacting the new digital worlds of work. Hosted on Acast. See acast.com/privacy for more information.

Information

  • Creator
    Digital Workplace Group
  • Years Active
    2016 - 2026
  • Episodes
    161
  • Rating
    Clean
  • Copyright
    © All rights reserved
  • Show Website
    Digital Workplace Impact