34 episodes

A podcast series for anyone who experiences dysfunction in organizations, leadership, or in relationships.

Join organizational development and behavioral change experts Dr. Anne Dranitsaris and Heather Dranitsaris-Hilliard weekly as they introduce you to the most common dysfunctions in organizations and help you dismantle them by delving into the systemic causes behind them and telling you exactly what to do about it. Because of their more than 70 combined years of working with leaders and organizations, nationally and internationally, of all sizes and dysfunctions, there aren’t too many that they don’t have experience with.

In these uncertain times, it’s no wonder most organizations suffer from a myriad of dysfunctions and people issues they have no idea how to deal with. Too often, leaders go for the quick fix, leaving the root causes of the dysfunction shooting up in another area just as the last symptom has been dealt with. This results in disengaged employees, loss of high performers, poor productivity, and an unhealthy bottom line.

No matter the size of the organization, any dysfunction is systemic and requires a holistic approach to rooting out and dismantling its cause. Otherwise, you’ll stay with the whack-a-mole approach, dealing with pop up symptoms without changing anything.

As experts in the neuropsychology of personality and leadership, Anne & Heather have co-authored and written almost 100 books, created the Striving Styles Personality System® and developed life-changing programs that help leaders and employees work to their potential. They add depth and breadth to their work because of their commitment to meeting the needs of their clients and passion for achieving potential – their clients and their own.

Their clients often come to them when they have tried other consultants to help them deal with their dysfunctions. Too often consultants use a one-size fits all and tries to make the clients problem fit their packaged solution. With Anne & Heather, it’s the other way around. They look deeply into the psychology, structure, and functions of the client’s business, what they are trying to achieve, then they assess functionality and see what’s getting in the way of its potential. Once they identify the root cause of the dysfunction, they bring a variety of solutions - strategy facilitation, leadership development programs, performance management, reward & retention strategies, career progressions, and so much more to transition the client’s organization from dysfunction to functionality.

If your organization’s fiscal health and human resources are suffering because of common organizational dysfunctions and you need help, this show is for you. If you’re dealing with the symptoms of one or more of these dysfunctions, such as disengaged employees, loss of high performers, poor productivity, lack of accountability or a failure to achieve organizational goals leading to an unhealthy bottom line, you’ll gain insight into why what you’ve been doing to date hasn’t worked and what to do about it. Heather and Anne bring organizational and leadership dysfunctions to life through client stories that illustrate how they delve into the organizations psychology and cultural norms to see how the lack of systems, fixed beliefs, and egos of the leaders contribute to it.

Each episode in the series contains powerful information to help you dismantle the dysfunction in your organization, increasing productivity, improving employee engagement, and achieving your organizational outcomes. You’ll leave each show armed with a new tool for dismantling the dysfunction in your organization.

To continue the conversation, please visit our website at https://www.dranitsaris-hilliard.com where you can sign up for our newsletter. And, if you’d like to learn more about Dismantling Dysfunction, visit our YouTube channel at http://www.youtube.com/c/dranitsarishilliard.

Dismantling Dysfunction Anne Dranitsaris & Heather Dranitsaris-Hilliard

    • Business

A podcast series for anyone who experiences dysfunction in organizations, leadership, or in relationships.

Join organizational development and behavioral change experts Dr. Anne Dranitsaris and Heather Dranitsaris-Hilliard weekly as they introduce you to the most common dysfunctions in organizations and help you dismantle them by delving into the systemic causes behind them and telling you exactly what to do about it. Because of their more than 70 combined years of working with leaders and organizations, nationally and internationally, of all sizes and dysfunctions, there aren’t too many that they don’t have experience with.

In these uncertain times, it’s no wonder most organizations suffer from a myriad of dysfunctions and people issues they have no idea how to deal with. Too often, leaders go for the quick fix, leaving the root causes of the dysfunction shooting up in another area just as the last symptom has been dealt with. This results in disengaged employees, loss of high performers, poor productivity, and an unhealthy bottom line.

No matter the size of the organization, any dysfunction is systemic and requires a holistic approach to rooting out and dismantling its cause. Otherwise, you’ll stay with the whack-a-mole approach, dealing with pop up symptoms without changing anything.

As experts in the neuropsychology of personality and leadership, Anne & Heather have co-authored and written almost 100 books, created the Striving Styles Personality System® and developed life-changing programs that help leaders and employees work to their potential. They add depth and breadth to their work because of their commitment to meeting the needs of their clients and passion for achieving potential – their clients and their own.

Their clients often come to them when they have tried other consultants to help them deal with their dysfunctions. Too often consultants use a one-size fits all and tries to make the clients problem fit their packaged solution. With Anne & Heather, it’s the other way around. They look deeply into the psychology, structure, and functions of the client’s business, what they are trying to achieve, then they assess functionality and see what’s getting in the way of its potential. Once they identify the root cause of the dysfunction, they bring a variety of solutions - strategy facilitation, leadership development programs, performance management, reward & retention strategies, career progressions, and so much more to transition the client’s organization from dysfunction to functionality.

If your organization’s fiscal health and human resources are suffering because of common organizational dysfunctions and you need help, this show is for you. If you’re dealing with the symptoms of one or more of these dysfunctions, such as disengaged employees, loss of high performers, poor productivity, lack of accountability or a failure to achieve organizational goals leading to an unhealthy bottom line, you’ll gain insight into why what you’ve been doing to date hasn’t worked and what to do about it. Heather and Anne bring organizational and leadership dysfunctions to life through client stories that illustrate how they delve into the organizations psychology and cultural norms to see how the lack of systems, fixed beliefs, and egos of the leaders contribute to it.

Each episode in the series contains powerful information to help you dismantle the dysfunction in your organization, increasing productivity, improving employee engagement, and achieving your organizational outcomes. You’ll leave each show armed with a new tool for dismantling the dysfunction in your organization.

To continue the conversation, please visit our website at https://www.dranitsaris-hilliard.com where you can sign up for our newsletter. And, if you’d like to learn more about Dismantling Dysfunction, visit our YouTube channel at http://www.youtube.com/c/dranitsarishilliard.

    How Leaders Contribute to the Dysfunction of Disempowerment

    How Leaders Contribute to the Dysfunction of Disempowerment

    Why is it that leaders keep themselves so busy that they don't have time to deal with their people? And why, despite their position of power, do leaders struggle with asserting their authority and managing the performance of their employees?
    It is all too common for employees to bring their personal issues to work with the expectation that their boss will take special care of them. This form of employee entitlement has some leaders avoiding their employees out of fear that they will not know how to handle the situation. Leaders are giving away their power to lead and are instead choosing the seemingly easier route, namely, to be "liked" by their employees. Yet these are the same leaders that end up drowning in employee and performance issues and are frustrated by employee entitlement, resistance, and opposition. Because leadership is fraught with challenges, leaders are abdicating their authority and giving away their power. After all, why would anyone spend time doing something that made them feel impotent?
    In today's episode, we discuss how leaders contribute to the Dysfunction of Disempowerment and share some practical tips you can use if your organization suffers from this dysfunction. We'll also share real client stories that illustrate just how common it is to find this type of leadership behavior in organizations today. Tune in to learn about how leaders contribute to the Dysfunction of Disempowerment and how to recognize the symptoms in yourself and your organization!
    If you want to know more about Anne & Heather’s work with dismantling dysfunctions in organizations and leadership behavior at Caliber Leadership Systems, check out:
    https://dismantlingdysfunction.com
    https://www.dranitsaris-hilliard.com
    https://caliberleadership.com
    Stop contributing to organizational dysfunction. Pick up your copy of So, You Think You Can Lead?: A Guide to Developing Your Leadership Authority and Potential
    Make sure you sign up for our weekly newsletters for tips on how to dismantle dysfunction and develop your leaders: https://bit.ly/dismantlingdysfunction
    Are you dealing with an organizational dysfunction you need help with? Or do you have a story you would like to share on our show? Contact us at info@caliberleadership.com.
     
    IN THIS EPISODE:
    [01:32] Episode introduction and overview [02:26] What is the Dysfunction of Disempowerment? [14:20] Take responsibility for feelings, not leading [18:42] Excessive inclusion in decision making [23:31] Don't see how their behavior contributes to poor performance [29:22] Drop a gem [31:32] Episode wrap up  
    KEY TAKEAWAYS:
    Leaders give rise to the Dysfunction of Disempowerment when theygive their power and authority away in an attempt to disguise their own incompetence, inexperience or inability to deal with the issues that are presenting being presented to them. Rather than holding their decision-making authority, disempowered leaders busy themselves with tasks that make them feel competent, allowing and enabling employees to do things their own way. This fuels the flames of employee entitlement. Focusing on performance instead of feelings, developing emotional intelligence, and building leadership skills increases the results you can achieve as a leader. Do you feel like the leaders in your organization may be contributing to the Dysfunction of Disempowerment in your organization? Listen to the full episode to learn what you can do to start dismantling the Dysfunction of Disempowerment today!

    • 33 min
    Tips for Dismantling the Dysfunction of Accountability

    Tips for Dismantling the Dysfunction of Accountability

    In today’s workplaces, accountability has become part of a leader's role they increasingly avoid.  They avoid difficult conversations, let employees miss deadlines and waste precious time and resources, all to the detriment of the organization. Impulsiveness, entitlement and emotions which create more drama than results are no longer held in check by leaders who are supposed to be managing and developing performance. Everyone is noticing the bar slipping from high to mediocre performance as a result, with leaders doing nothing to stop the decline.
    Recent research conducted by the Futures Company found that the average worker spends over 2 hours per day engaged in drama of some sort– arguing, venting, resisting change, or just not aligning with the organization’s needs. A lack of accountability has proven to be one of the key sources of workplace drama. This behavior zaps the happiness of staff while costing the organization millions of dollars annually. Imagine how much more beneficial it would be if that time and energy could be recaptured and put toward issue resolution, performance mastery and productivity!
    In today's episode, we discuss the Dysfunction of Accountability and share some practical tips that you can start using today if this dysfunction is causing your organization to suffer. We'll also share real client stories that illustrate just how common this dysfunction is. Tune in to find out tips on how you and your organization can help dismantle the Dysfunction of Accountability especially if it's suffocating your organization's success.
    If you want to know more about Anne & Heather’s work with dismantling dysfunctions in organizations and leadership behavior at Caliber Leadership Systems, check out:
    https://dismantlingdysfunction.com
    https://www.dranitsaris-hilliard.com
    https://caliberleadership.com
    Stop contributing to organizational dysfunction. Pick up your copy of So, You Think You Can Lead?: A Guide to Developing Your Leadership Authority and Potential
    Make sure you sign up for our weekly newsletters for tips on how to dismantle dysfunction and develop your leaders: https://bit.ly/dismantlingdysfunction
    Are you dealing with an organizational dysfunction you need help with? Or do you have a story you would like to share on our show? Contact us at info@caliberleadership.com.
     
    IN THIS EPISODE:  Are their more points than this?
    [01:45] Episode introduction and overview [06:38] Create an accountability framework   [08:50] Set leadership expectations [12:58] Manage performance to expectations [16.12] Episode gem and practical takeaway [17.59] Episode wrap up  
    KEY TAKEAWAYS:
    Leaders give rise to the Dysfunction of Accountability when they are afraid of having difficult conversations or don’t know how to deal with opposition, defensiveness and emotionality from employees. Accountability is critical to high performance and to the success of an organization and its people. Without it, employees are more prone to underperform without fear of being held accountable. A system for accountability that includes goal-setting, corrective and supportive feedback, and employee engagement are critical components for fostering an environment that encourages accountability. When employees clearly understand the standard they are being held to, and are held to account, their performance is much more likely to improve. Think you might be suffering from issues caused by the Dysfunction of Accountability in your workplace? Listen to the full episode to learn what you can do to start empowering yourself and fighting back against the Dysfunction of Accountability today!

    • 20 min
    How Leaders Contribute to the Dysfunction of Accountability

    How Leaders Contribute to the Dysfunction of Accountability

    Today, leaders complain about employees not being accountable for getting things done. But is it really the employee or is it the issue that leaders don't hold themselves accountable for managing the performance of their direct reports? Our experience is that many leaders don't define tasks in a clear manner, leaving employees lost and confused about their expectations. And they fail to follow up to see how the employee is doing, missing the opportunity to praise progress or course correct.
    Leaders have this nasty habit of believing that employees are “mini-me's,” joined at the brain, with the same attitudes, work ethic, experience and smarts they had when doing their job. This lets them off the hook for actually leading employee performance. This lack of accountability contributes to poor performance, high turnover, and employee disengagement. Leaders not being held to any expectations or having any leadership development are only a couple of reasons why they operate from outdated beliefs instead of meeting their employee's needs during the performance development cycle, leading to this all too prevalent dysfunction.
    In today’s episode, we discuss the Dysfunction of Accountability and share some practical tips that you can start using today if your organization is struggling with this Dysfunction. We’ll also share real client stories that illustrate just how common it is to find this type of leadership behavior in organizations today. Tune in to learn all about the Dysfunction of Accountability and discover what you can do if it’s suffocating your organization’s success.
     
    If you want to know more about Anne & Heather’s work with dismantling dysfunctions in organizations and leadership behavior at Caliber Leadership Systems, check out:
    https://dismantlingdysfunction.com
    https://www.dranitsaris-hilliard.com
    https://caliberleadership.com
    Stop contributing to organizational dysfunction. Pick up your copy of So, You Think You Can Lead?: A Guide to Developing Your Leadership Authority and Potential
    Make sure you sign up for our weekly newsletters for tips on how to dismantle dysfunction and develop your leaders: https://bit.ly/dismantlingdysfunction
    Are you dealing with an organizational dysfunction you need help with? Or do you have a story you would like to share on our show? Contact us at info@caliberleadership.com.
     
    IN THIS EPISODE:
     
    [01:25] Episode introduction and overview [02:34] What is the Dysfunction of Accountability? [05:57] Failure to set expectations [11:08] Leaders not holding themselves accountable [22:09] Abdicating responsibility [28:40] Episode wrap up  
    KEY TAKEAWAYS:
    The Dysfunction of Accountability stems from the failure of leaders to set expectations, give corrective feedback and poor or inconsistent communication. When leaders don't believe they should manage performance or don’t prioritize it, they fail to hold themselves accountable for their commitment to their employees. A lack of expectations and abdication from holding themselves and employees accountable has significant emotional and financial costs to people and the organization. Leaders need to take a planful approach to developing their employees. They need to create an accountability framework, set expectations and manage performance. Think you might be suffering from issues caused by the Dysfunction of Accountability in your workplace? Listen to the full episode to learn what you can do to start empowering yourself and fighting back against the Dysfunction of Accountability today!

    • 35 min
    Dismantling the Dysfunction of Entitlement

    Dismantling the Dysfunction of Entitlement

    Increasingly, leaders today are complaining about employee entitlement and dysfunctional entitled behavior. They fail to realize how their leadership might contribute to this entitlement. Instead, they judge the behavior of their direct reports and make excuses for them instead of dealing with the actual issue.
     
    A few generations of employees have been brought up to believe they'll be rewarded for just showing up. They get anxious and overwhelmed when asked to get reports in on time or go running to HR when given much-needed corrective feedback. Instead of being shocked by and enabling this behavior, leaders need to change how they lead, developing them into employees excited about what they can achieve based on working consistently toward their goals. Leaders must stop feeling entitled to lead the way they prefer and stop saying, "I didn't need hand-holding; they shouldn't either." Their mindset adds to the ever-widening gap between what leaders expect and what employees are prepared to deliver.
    In today's episode, we discuss the Dysfunction of Entitlement and share some practical tips that you can start using today if employee entitlement is causing you to give your power away. We'll also share real client stories that illustrate just how common it is to find this dysfunction in organizations today. Tune in to learn all about the Dysfunction of Entitlement and discover what you can do if it's suffocating your organization's success.
     
    If you want to know more about Anne & Heather's work with dismantling dysfunctions in organizations and leadership behavior at Caliber Leadership Systems, check out:
    https://dismantlingdysfunction.com
    https://www.dranitsaris-hilliard.com
    https://caliberleadership.com
    Stop contributing to organizational dysfunction. Pick up your copy of So, You Think You Can Lead?: A Guide to Developing Your Leadership Authority and Potential
    Make sure you sign up for our weekly newsletters for tips on how to dismantle dysfunction and develop your leaders: https://bit.ly/dismantlingdysfunction
    Are you dealing with an organizational dysfunction you need help with? Or do you have a story you would like to share on our show? Contact us at info@caliberleadership.com.
     
    IN THIS EPISODE:
     
    [01:42] Episode introduction and overview [03:34] What is the Dysfunction of Entitlement? [09:25] Blaming and making excuses [14:37] Rescuing, not leading [17:04] Not managing performance [21:36] Develop Emotional Intelligence [25:48] Be the solution, not part of the problem [30:44] Stop blaming, start leading [34:24] Episode gem & practical takeaway [36:35] Episode wrap up  
    KEY TAKEAWAYS:
    The Dysfunction of Entitlement arises from our fixed beliefs about what we can do based on our own authority. Both leaders and employees can act in an entitled way. Entitled employees expect others to treat them as though they are special. They don't feel the need to work hard to succeed and are impatient to get to the next level without mastering their current role. Leaders need to learn to respond, not react. They must take a planful approach to employee development. Assessing an employee's emotional intelligence and working with them to delay gratification and tolerance to frustration helps them build more staying power and patience. Are issues caused by the Dysfunction of Entitlement negatively impacting your workplace? Listen to the full Episode to learn what you can do to start empowering yourself and fighting back against the Dysfunction of Entitlement today!

    • 38 min
    Dismantling the Dysfunction of Silos

    Dismantling the Dysfunction of Silos

    Ever worked for an organization that had no cross-departmental communication or information sharing between departments? The notion that power struggles simply cannot exist between functional areas of an organization is absurd. The unfortunate truth is, it’s human nature for leaders to behave this way, and the longer this counterproductive structure exists in an organization, the harder it is to break it down.
    When senior leaders plan their organizational design and build its foundation, they rarely consider what they will do when their leaders create silos, engage in power struggles, and fail to align with the organization’s objectives. It's as if they think their organization is immune to the same dysfunctions that other businesses face, and so they don’t develop skills to deal with these challenges when they arise.
    In today’s episode, we discuss the Dysfunction of Silos and share some practical tips that you can start using today if your organization is suffering from cross-departmental communication issues and power struggles. We’ll also share real client stories that illustrate just how common it is to find this type of leadership behavior in organizations today. Tune in to learn all about the Dysfunction of Silos and discover what you can do to break down the barriers responsible for blocking your organization’s success.
     
    If you want to know more about Anne & Heather’s work with dismantling dysfunctions in organizations and leadership behavior at Caliber Leadership Systems, check out:
    https://dismantlingdysfunction.com
    https://www.dranitsaris-hilliard.com
    https://caliberleadership.com
    Stop contributing to organizational dysfunction. Pick up your copy of So, You Think You Can Lead?: A Guide to Developing Your Leadership Authority and Potential
    Make sure you sign up for our weekly newsletters for tips on how to dismantle dysfunction and develop your leaders: https://bit.ly/dismantlingdysfunction
    Are you dealing with an organizational dysfunction you need help with? Or do you have a story you would like to share on our show? Contact us at info@caliberleadership.com.
     
    IN THIS EPISODE:
     
    [01:44] Episode introduction and overview [02:30] What is the Dysfunction of Silos? [09:27] Silos create lack of cohesion [13:16] Define leadership competencies [16:53] Communication systems and strategies [20:20] Organization-wide communication framework [26:03] Manage behavior [29:44] Episode gem & practical takeaway [31:48] Episode wrap up  
    KEY TAKEAWAYS:
    The Dysfunction of Silos occurs due to too much autonomy in functions. Silos are characterized by the absence of sharing information, goals, timelines, or processes with other groups. This dysfunction starts from a mindset that believes holding on to information is power. More often than not, the leader of a siloed function believes that they are entitled to lead their group how they see fit. This individual possesses a “You are either with us or against us” mindset. The Silo Mindset interferes with cross-departmental communication, causing issues to arise between employees in different departments. Have a feeling the Dysfunction of Silos may be the root cause of the problems in your workplace? Listen to the full episode to learn what you can do to overcome the issues caused by this dysfunction today!

    • 33 min
    Dismantling the Dysfunction of Chaos

    Dismantling the Dysfunction of Chaos

    Leaders today act as though it isn't their job to keep their complex organizations moving in alignment. All too often, leaders let employees do things ‘their way’ in hopes that this will motivate them or somehow enable them to work more efficiently. The result? Silent chaos in the workplace.
     
    Clearly, there is a lack of understanding of the chaos that this type of leadership thinking creates. Since when are the ego needs of employees more important than the overarching needs of the organization?
    Letting personal feelings influence leadership behavior is just one of the many reasons for the Dysfunction of Chaos. Instead of leaders seeking to create organizations that operate with the precision of a Swiss watch, they are more likely to foster an environment where impulsiveness, misalignment and inefficiencies lead to a failure to thrive.
    In today’s episode, we discuss the Dysfunction of Chaos and share some practical tips that you can start using today if your organization is struggling with this Dysfunction. We’ll also share real client stories that illustrate just how common it is to find this type of leadership behavior in organizations today. Tune in to learn all about the Dysfunction of Chaos and discover what you can do if it’s suffocating your organization’s success.
     
    If you want to know more about Anne & Heather’s work with dismantling dysfunctions in organizations and leadership behavior at Caliber Leadership Systems, check out:
    https://dismantlingdysfunction.com
    https://www.dranitsaris-hilliard.com
    https://caliberleadership.com
    Stop contributing to organizational dysfunction. Pick up your copy of So, You Think You Can Lead?: A Guide to Developing Your Leadership Authority and Potential
    Make sure you sign up for our weekly newsletters for tips on how to dismantle dysfunction and develop your leaders: https://bit.ly/dismantlingdysfunction
    Are you dealing with an organizational dysfunction you need help with? Or do you have a story you would like to share on our show? Contact us at info@caliberleadership.com.
     
    IN THIS EPISODE:
     
    [01:25] Episode introduction and overview [02:16] What is the Dysfunction of Chaos? [18:15] Develop Self-Awareness and Self-Management [22:27] Define Leadership Competencies [27:06] Have an accountable system for senior leaders [32:21] Episode gem & practical takeaway [34:41] Episode wrap up  
    KEY TAKEAWAYS:
    Leaders who create the Dysfunction of Chaos lack self-awareness and usually don't know how to lead. They lack the ability to accurately assess their performance or the impact their behavior has on the business or its people. In organizations that suffer from the Dysfunction of Chaos, it's normal to have shifting priorities, unclear direction, unstable processes, unhappy customers, and disengaged employees. Companies must be proactive about defining leadership competencies if they are to change their behavior successfully. Think you might be suffering from issues caused by the Dysfunction of Chaos in your workplace? Listen to the full episode to learn some practical tips on how you can start dismantling the Dysfunction of Chaos today!

    • 36 min