I just listened to the Mitch Kowalski episode and it was fantastic! I learned so much and it triggered lots of ideas about my law practice. I wish there were more podcasts with such good guests and such great questions. I’m definitely subscribing.
Legal Should Be Customer Service Oriented
03.10.2020
Patrickm2891
Love this podcast! My firm has devoted itself to evolving - working to always find better to meet client needs where they are - customer experience focus! Legal tends to follow a “we shall continue doing things this way because we have always done things this way” - a precedent based business plan. Consumers are now and will continue to demand better access and service. Love that this podcast shines a needed light on this - and inspires lawyers to be more innovative! We have no motivation to solve problems and overcome objections if we don’t go there, right?
Law firm operations explored
14.08.2020
Ccm68wh
I like the focus on improving the way we practice law.
Great source for innovative legal perspectives
28.08.2019
jackjackbrown
Have thorough enjoyed the podcast to date. With more and more “legal innovation” podcasts popping up, I was curious if there would be enough unique content to keep my interest from week to week, but Doing Law Differently has consistently delivered.