35 episodes

The podcast where we talk with the people who lead user research in their organization.

Dollars to Donuts Steve Portigal

    • Business
    • 4.9 • 53 Ratings

The podcast where we talk with the people who lead user research in their organization.

    45. Reggie Murphy of Zendesk (part 2)

    45. Reggie Murphy of Zendesk (part 2)

    This episode of Dollars to Donuts features part 2 of my two-part conversation with Reggie Murphy of Zendesk. We talk about psychological safety at work, Reggie’s career journey, and online career resources for UX researchers. That helps the team be better researchers when they feel like they have a space where, man, I don’t have […]

    The post 45. Reggie Murphy of Zendesk (part 2) first appeared on Portigal Consulting.

    • 41 min
    44. Reggie Murphy of Zendesk (part 1)

    44. Reggie Murphy of Zendesk (part 1)

    This episode of Dollars to Donuts features part 1 of my two-part conversation with Reggie Murphy of Zendesk. We talk about aligning the work of the research team with stakeholder OKRs and empowering non-researchers to do user research. The researcher would go into these meetings and say we’re going to do a “I Wish I […]

    The post 44. Reggie Murphy of Zendesk (part 1) first appeared on Portigal Consulting.

    • 44 min
    43. Leanne Waldal returns

    43. Leanne Waldal returns

    In this episode of Dollars to Donuts I catch up with Leanne Waldal, five years after she first appeared on the podcast. She’s now a Principal in User Experience at ADP. A couple of years ago, I realized I know things. We all know things, but sometimes we go through life thinking there’s always something […]

    The post 43. Leanne Waldal returns first appeared on Portigal Consulting.

    • 50 min
    42. Celeste Ridlen of Robinhood

    42. Celeste Ridlen of Robinhood

    For this episode of Dollars to Donuts I had a wonderful conversation with Celeste Ridlen, the Head of Research at Robinhood This is a fundamental leadership-y thing where no two people are going to do that same leadership role the same way. You’re never going to do them the same way as somebody else. And […]

    The post 42. Celeste Ridlen of Robinhood first appeared on Portigal Consulting.

    • 1 hr 2 min
    41. Carol Rossi returns

    41. Carol Rossi returns

    In this episode of Dollars to Donuts Carol Rossi returns to update us on the last 9 years. She’s now a consultant who focuses on user research leadership. I’m happy making the contributions that I’m making, even though it’s hard to directly measure impact. I’m hearing from people that they’re finding value from the work […]

    The post 41. Carol Rossi returns first appeared on Portigal Consulting.

    • 1 hr 2 min
    40. Gregg Bernstein returns

    40. Gregg Bernstein returns

    In this episode of Dollars to Donuts I welcome Gregg Bernstein back for a follow-up episode. He’s now Director of User Research at Hearst Magazines. The thing that I always come back to is that there is no one way to do research. And I also think there’s no one way to do research leadership. […]

    The post 40. Gregg Bernstein returns first appeared on Portigal Consulting.

    • 58 min

Customer Reviews

4.9 out of 5
53 Ratings

53 Ratings

Corinnahouston ,

Insights to action

So glad Dollars to Donuts is back! I started listening back in 2020 when I wanted to upskill in research, and possibly pivot from content design.

Not only is it insightful and interesting content; I have applied what I learned in my day-to-day.

My favorite episode is #22 with Vicki Tollemache of Grubhub. She talks about researchers being educators who bring a richer, deeper understanding.

paperfairy17 ,

an amazing resource

I've been getting deeper into design and listening to somebody champion UX research is SOOOO refreshing

shrothermel ,

Incredible Resource

I’ve been listening to Dollars to Donuts since I started my career in UXR, and it’s been hands down the best resource for me.

It’s provided inspiration and best practices and made me feel plugged into the broader research community.

Highly highly recommend to any researcher at any point in their career. You’ll learn so much.

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