Dollars to Donuts Steve Portigal

This episode of Dollars to Donuts features my interview with Danielle Smith, the Senior Director of Experience Research & Accessibility at Express Scripts. Something that I’ve really changed the way I thought about since I’ve been at Express Scripts — we are in the healthcare ecosystem. So the experiences we deliver, if they are not […]

The post 35. Danielle Smith of Express Scripts first appeared on Portigal Consulting.

This episode of Dollars to Donuts features my interview with Amber Lindholm, the Head of User Research at Duo Security. That’s the sign of a really good researcher – it can never be just about research for research’s sake, like this is a cool project, this is a neat thing, I really wanna go in-depth […]

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This episode of Dollars to Donuts features my interview with Julia Nelson, the Director Of Research at MOO. All researchers say to some degree that they don’t necessarily have a traditional background when they come into the research field. But I think there’s a lot of strength in welcoming people with different perspectives onto your […]

The post 33. Julia Nelson of MOO first appeared on Portigal Consulting.

This episode of Dollars to Donuts features my interview with Chris Kovel, the Head Of Research at First Abu Dhabi Bank (FAB). I look at needs as proximate needs and ultimate needs. An ultimate need is why the product exists in the first place. And then the proximate need is the experience of using that […]

The post 32. Chris Kovel of First Abu Dhabi Bank first appeared on Portigal Consulting.

This episode of Dollars to Donuts features my interview with Noam Segal, the Director of Research at Wealthfront. Everyone from PMs to designers, researchers, obviously, engineers, data scientists, marketing, we’re all trying to to understand our clients, we’re all taking part in that process in some way, shape or form. And so I view my […]

The post 31. Noam Segal of Wealthfront first appeared on Portigal Consulting.

In this episode of Dollars to Donuts I speak with Laith Ullaby, the Head of Research at Udemy. I’m really into the idea of questioning what we do. That can be the methods and that conversation about getting out of our comfort zone. It can be thinking about our relationships with stakeholders and trying to […]

The post 30. Laith Ulaby of Udemy first appeared on Portigal Consulting.