E-Coffee with Experts

Digital Web Solutions

Sip & Soar: Welcome to 'E-coffee with Experts' - Brewing Wisdom, One Expert Conversation at a Time. Grab Your Digital Mug, Let's Elevate Together!

  1. 12H AGO

    How AI Is Replacing Traditional Funnels In FinTech Marketing

    In this episode of E-Coffee with Experts, Christopher Smith (Squad Lead at Inbound FinTech) breaks down how SEO has transformed from outdated tactics like keyword stuffing into a sophisticated, trust-driven, omnichannel strategy. Chris shares his journey from PR to SEO, revealing how major Google updates like spam updates and RankBrain reshaped the industry. He explains why modern SEO success, especially in FinTech, depends on trust signals, digital PR, and brand authority rather than just rankings. The conversation dives deep into how AI is changing search behavior, introducing the concept of dual funnels: one driven by AI research and another by traditional discovery. Chris explains why today’s users often arrive ready to convert, and how your UX, CRO, and CRM must adapt. You’ll also learn: - Why CRM architecture is the most overlooked growth lever - How AI and automation reduce acquisition costs - The real role of digital PR in AI-driven search visibility - Why an omnichannel strategy is essential for 2026 and beyond If you're a founder, marketer, or growth leader in SaaS or FinTech, this episode will completely change how you think about SEO and revenue growth.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 00:12: Introduction 00:12 - 01:05: Chris Smith’s Journey From PR To SEO 01:05 - 02:19: Early SEO Mistakes And Industry Evolution 02:19 - 03:13: Google Updates That Changed SEO Forever 03:13 - 03:35: Why Trust Is Now Critical In SEO 03:35 - 04:24: SEO Strategy In FinTech Explained 04:24 - 05:48: Inbound Marketing Then Vs Now 05:48 - 06:25: Most Underrated Growth Channel Today 06:25 - 07:44: AI Search And The New Funnel Shift 07:44 - 09:40: Digital PR And Brand Trust In SEO 09:40 - 11:02: The CRM Mistake Costing Companies Growth 11:02 - 12:07: How AI Is Lowering Acquisition Costs 12:07 - 13:34: Best AI Tools For Marketers Today 13:34 - 16:45: 2026 Strategy And Omnichannel Marketing 16:45 - 18:29: Advice For New SEOs Entering Industry 18:29 - 20:13: Final Thoughts  Connect with Christopher Smith  https://www.linkedin.com/in/christopher-smith-csa/  http://clearoneadvantage.com/  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    20 min
  2. 13H AGO

    How Influencers Actually Drive Real Sales

    In this episode of E-coffee with Experts, Austin Willman sits down with Madeleine Hooper, Director of Brand & Social Media Marketing at 12th Tribe, to break down how luxury brands, influencer marketing, and experiential activations actually drive real business results. From behind-the-scenes insights into Camp Poosh and working with high-profile brands, to understanding why perception, pricing, and control shape consumer behavior, this conversation is packed with actionable insights for founders, marketers, and agency owners. You’ll learn why experiential marketing is becoming more powerful in an AI-driven world, how to measure ROI from offline campaigns, and what separates luxury brands from commodity businesses. Madeleine also shares how to approach influencer marketing differently depending on scale, how to build trust with creators, and why quality always beats quantity when it comes to partnerships. If you're a founder, marketer, or agency owner looking to increase perceived value, attract higher-paying clients, and build a stronger brand in 2026 and beyond—this episode is for you.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 00:45: AI vs Real Life: Why Experiences Matter More 00:45 - 02:00: What Camp Poosh Actually Is 02:00 - 03:15: Making Brand Activations Feel Unique 03:15 - 04:30: Why People Are Craving Real Experiences Again 04:30 - 05:50: The Weird Side of AI Taking Over 05:50 - 07:00: What AI Should Actually Be Used For 07:00 - 08:30: Luxury Isn’t Perfection… It’s Control 08:30 - 10:00: How Luxury Brands Design Their Experiences 10:00 - 11:30: Why People Pay More (It’s Not Quality) 11:30 - 13:00: The Psychology Behind Expensive Brands 13:00 - 14:30: Pricing Strategy: Why Cheap Can Hurt You 14:30 - 16:00: How To Attract High-Paying Clients 16:00 - 17:30: Influencer Marketing: What Actually Works 17:30 - 19:00: Quality vs Quantity (Big Lesson) 19:00 - 20:30: How To Pick The Right Influencers 20:30 - 22:00: Why Brand Fit Matters More Than Reach 22:00 - 23:30: Cancel Culture & Influencer Risks 23:30 - 25:00: Building Long-Term Creator Relationships 25:00 - 26:30: The Future of Marketing Teams 26:30 - 28:00: Why Collaboration Is The New Career Path 28:00 - 29:30: Freelance vs Full-Time: What’s Changing 29:30 - 30:45: Infinite Opportunities With AI + Internet 30:45 - 32:00: Advice For Marketing Leaders (Next 12 Months) 32:00 - 33:15: Don’t Burn Out + Use AI Smartly 33:15 - 34:52: Final Thoughts  Connect with Madeleine Hooper  https://www.linkedin.com/in/madeleinenhooper/  http://bymadeleinehooper.com/  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    35 min
  3. 1D AGO

    Why 90% Of Outreach Gets Ignored By Journalists

    In this episode of E-coffee with Experts, our host Austin Willman chats with Nicole Franco, Head of Digital PR, AI Innovation at Fractl. She shares bold insights on what’s overhyped in digital PR (hint: survey campaigns), why AI is not killing PR, and how the best teams are using LLMs like Claude and ChatGPT to scale smarter, without sacrificing quality. Nicole breaks down: - Why excessive survey campaigns are oversaturating journalists - The real way to make data campaigns newsworthy - How to optimize brand visibility inside LLMs - Why authority beats link volume every time - How AI workflows are saving PR teams 3+ hours daily - The difference between strategic PR and transactional link building - Why personal thought leadership is an underrated authority signal We also explore how to land coverage in publications that LLMs consistently cite, how to align digital PR with revenue impact, and why “being a bridge, not a burden” is the new outreach mantra. If you're a founder, SEO leader, or marketing executive wondering how to adapt your PR strategy for AI overviews, GEO, and modern search, this conversation is essential.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 01:10: The Most Overhyped PR Trend Today 01:10 - 02:00: Why Survey Campaigns Are Everywhere 02:00 - 03:20: Common Mistakes With Survey Data 03:20 - 05:10: How To Make Surveys Newsworthy 05:10 - 06:10: Must-Have Skills In Modern PR 06:10 - 07:20: Why AI Skills Are Now Essential 07:20 - 08:40: Getting Your Brand Into AI Answers 08:40 - 10:10: Writing Content For AI And Search 10:10 - 12:00: How To Land Top Media Coverage 12:00 - 13:50: Showing PR Value To Executives 13:50 - 15:10: What PR Really Means Today 15:10 - 16:40: Staying Relevant In Your Market 16:40 - 18:10: Building Real Media Relationships 18:10 - 20:00: Using AI Without Losing Human Touch 20:00 - 21:40: Strategy vs Volume In PR 21:40 - 23:10: Why Authority Beats Link Quantity 23:10 - 24:30: Using Audience Data For Better PR 24:30 - 26:00: Personal Brand And Thought Leadership 26:00 - 28:00: AI Tools That Save Hours Daily 28:00 - 29:40: Smarter Pitching With AI 29:40 - 31:10: What Needs To Change In PR 31:10 - 32:30: Is AI Good Or Bad For PR? 32:30 - 33:34: Final Thoughts And Key Takeaways  Connect with Nicole Franco  https://www.linkedin.com/in/nicolefranco19/  https://www.frac.tl/ai-media-partnerships/  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    34 min
  4. 2D AGO

    Everything You Know About SEO Is Wrong (Here's Why)

    In this episode of E-coffee with Experts, our host Austin chats with Adam Barber, Global CCO at Brafton Inc., to break down how enterprise brands must rethink content marketing in a world dominated by LLMs, AI Overviews, and zero-click search. From building true topical authority to leveraging YouTube as a visibility engine, this conversation dives deep into what’s actually working right now. We explore why traditional keyword-first SEO is fading, how entity-driven strategies are taking over, and why narrowing your focus is the key to winning in this new landscape. Adam also shares how brands can use their own data, internal expertise, and customer insights to create differentiated content that stands out, both to users and AI systems. You’ll learn: - Why topical authority matters more than ever - How AI is reshaping SEO metrics and performance tracking - The role of YouTube in LLM visibility and discoverability - Why bottom-of-funnel content is outperforming top-of-funnel - How to extract unique insights that AI can’t replicate If you’re a founder, marketer, or SEO leader trying to stay ahead of AI-driven search, this episode will give you a practical roadmap to adapt—and win.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 00:38: Introduction to AI Search & Content Shift 00:38 - 01:35: Why Topical Authority Matters Now 01:35 - 02:15: From Keywords to Entities & LLMs 02:15 - 03:38: Rethinking Content Research in AI Era 03:38 - 04:47: Building Off-Site Authority Today 04:47 - 05:40: The Comeback of Digital PR 05:40 - 06:42: Why YouTube Is a Big Opportunity 06:42 - 07:41: Why Most Brands Struggle on YouTube 07:41 - 09:06: Should You Use a Face on Video? 09:06 - 10:03: Repurposing Content for YouTube 10:03 - 12:53: Animation vs Talking Head Performance 12:53 - 13:30: YouTube Metrics That Actually Matter 13:30 - 14:39: New SEO Metrics in AI Search 14:39 - 15:25: Why Impressions Matter More Now 15:25 - 16:20: Focus on Bottom Funnel Content 16:20 - 17:47: Connecting YouTube to SEO Results 17:47 - 18:41: The Risk of Focusing Only on Traffic 18:41 - 20:10: Traffic Down, Conversions Still Strong 20:10 - 21:09: The Rise of Branded Search 21:09 - 22:03: Using Brand Data for Content Strategy 22:03 - 23:19: Why You Must Stay in Your Lane 23:19 - 24:42: Choosing the Right Topics to Win 24:42 - 26:16: Authority Beats Volume Every Time 26:16 - 27:04: The Danger of Chasing Trends 27:04 - 28:17: Staying Competitive in AI Era 28:17 - 30:04: The 3 Types of AI Adoption 30:04 - 31:40: Why Data Ownership Matters More 31:40 - 33:22: What Winning Content Looks Like 33:22 - 35:30: Why Unique Insights Win 35:30 - 37:03: Extracting Insights from Your Team 37:03 - 37:53: Final Thoughts  Connect with Adam Barber  https://www.linkedin.com/in/adamfbarber/  http://brafton.com/  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    38 min
  5. MAR 2

    Ray Shefska: AI Negotiated 30,000 Car Deals -- Here's What Happened

    In this episode of E-Coffee with Experts, Ray Shefska, Co-Founder at CarEdge, shares how he leveraged 43 years inside retail automotive dealerships to build an $8M education-first platform helping consumers navigate car buying with confidence. We talk about: - Why traditional dealership sales models are built on confrontation - How transparency is transforming the automotive industry - The real problem with bait-and-switch pricing - Why education-based content converts into sustainable revenue - How CarEdge’s AI negotiation agent saves buyers an average of $1,500+ - The future of AI-driven purchasing decisions - Why sales teams must move from adversarial to collaborative CarEdge combines YouTube content, community forums, data tools, and AI automation to help buyers negotiate anonymously and eliminate emotional decision-making from high-ticket purchases. If you're a founder, marketer, or business leader interested in AI-powered sales strategy, content monetization, marketplace transparency, or digital trust-building, this episode is packed with insights.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 00:32: Introduction and guest welcome 00:32 - 01:35: Ray’s 43-year journey in car dealerships 01:35 - 02:55: Why car buying feels stressful for customers 02:55 - 03:45: The information gap between dealers and buyers 03:45 - 04:50: How CarEdge started and makes money 04:50 - 05:40: Building an $8M education-first platform 05:40 - 06:20: Personal brand and experience in the AI era 06:20 - 07:15: How car buying behavior has changed 07:15 - 08:05: Why dealerships must embrace transparency 08:05 - 09:20: Training sales teams for collaboration, not battle 09:20 - 10:40: How the AI negotiation tool works 10:40 - 11:30: Saving $1,500+ by removing emotions 11:30 - 12:20: Letting AI handle negotiation stress 12:20 - 13:30: The biggest positive shift in dealerships 13:30 - 14:43: Final thoughts on the future of car sales  Connect with Ray Shefska  https://www.linkedin.com/in/rayshefska/  https://caredge.com/  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    15 min
  6. FEB 27

    Joe Caley: From SEO to GEO: How Brands Win AI Search

    In this episode, Joe Caley, Senior Digital Marketing Manager, Search Lead at Optix Solutions, breaks down how Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO) are transforming digital marketing strategy in 2025. If you're a founder, CMO, SEO strategist, or marketing leader, this conversation will reshape how you think about content, authority, and growth. We cover: - The real difference between SEO, AEO, and GEO - Why AI Overviews now prioritize transactional content - Why traffic is becoming a vanity metric - How brand authority influences LLM visibility - The rising importance of LinkedIn and personal branding - Why offsite signals and brand mentions matter more than ever - How smaller brands can compete by narrowing their niche - The skill gaps marketers must close to stay competitive Joe also shares how AI tools retrieve and process information, and why understanding the mechanics behind LLMs is the next competitive advantage. If you're building a marketing strategy for an AI-first world, this episode is essential listening.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 01:30: Introduction 01:30 - 03:45: GEO vs AEO vs SEO Explained 03:45 - 06:20: Is AI Replacing Traditional SEO? 06:20 - 09:10: Why AI Overviews Changed Content Strategy 09:10 - 12:05: Top Funnel vs Bottom Funnel Content Shift 12:05 - 14:30: Why Traffic Is Becoming a Vanity Metric 14:30 - 16:40: Engagement Metrics That Matter Now 16:40 - 19:05: How Brand Authority Impacts AI Visibility 19:05 - 21:10: Big Brand vs Niche Brand Strategy 21:10 - 23:25: How to Get More Brand Mentions 23:25 - 25:40: Social Signals, Reddit & LinkedIn Influence 25:40 - 27:20: Why Personal Branding Is Underrated 27:20 - 29:00: Skill Gaps Marketers Must Fix 29:00 - 30:15: How Agencies Are Winning Clients in 2025 30:15 - 31:05: Final Advice for Marketers in an AI World  Connect with Joe Caley  https://www.linkedin.com/in/joe-c-454910a5/  https://www.optixsolutions.co.uk/  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    31 min
  7. FEB 26

    AI Overviews Changed Everything -- Most Brands Missed It

    In this episode of E-coffee with Experts, Konstantinos Ntoukakis, Co-founder, Director at Studio for Digital Growth, breaks down how SEO has evolved in the AI era, and why retention, trust-building, and bottom-funnel optimization now outperform vanity metrics. We explore how AI search tools like ChatGPT are reshaping buyer journeys, why traditional E-E-A-T signals aren’t enough for LLM visibility, and how to structure your SEO strategy as a business growth system—not just a ranking engine. You’ll learn: - Why organic traffic is no longer the best KPI - How to prioritize bottom-of-funnel content for conversions - How AI search changes authority and brand visibility - The difference between traditional SEO and AI optimization - How to align SEO with demos, revenue, and measurable growth - Why partnerships and digital PR are essential for SEO If you're a founder, CMO, or marketing leader looking to build sustainable acquisition in the post-AI search landscape, this conversation will change how you think about SEO strategy.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 01:10: Why Most Agencies Focus on the Wrong KPI 01:10 - 02:15: Retention vs New Client Obsession 02:15 - 03:45: What CMOs Actually Care About 03:45 - 05:10: SEO as a Growth System 05:10 - 06:30: Why Traffic Is a Weak Metric 06:30 - 07:45: Better KPIs: Leads and Revenue 07:45 - 09:20: Understanding Search Intent 09:20 - 10:40: Top, Middle, Bottom Funnel Explained 10:40 - 12:10: Why AI Search Wins at Bottom Funnel 12:10 - 13:30: Where Google Still Dominates 13:30 - 15:00: Should You Focus on Bottom Funnel First? 15:00 - 16:20: SEO Beyond Your Website 16:20 - 17:45: How AI Measures Authority 17:45 - 19:00: Why Old SEO Signals Aren’t Enough 19:00 - 20:30: Essential SEO and AI Tools 20:30 - 22:00: What We Check When Onboarding Clients 22:00 - 23:40: The Content Quality Problem 23:40 - 25:00: Traffic Without Conversions Is Useless 25:00 - 26:40: Why Partnerships Matter Now 26:40 - 27:30: Building Real Business Relationships 27:30 - 28:14: Final Thoughts  Connect with Konstantinos Ntoukakis  https://www.linkedin.com/in/kntoukakis/  http://studiofordigitalgrowth.com/  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    28 min
  8. FEB 25

    The 21X ROAS Strategy Hospitality Brands Ignore

    In this episode, Austin Willman sits down with Philip Adigwe, Head of Digital Marketing at SUSHISAMBA, to unpack how luxury hospitality brands can drive measurable growth using server-side tracking, first-party data, and smarter retention strategies. Philip shares how he generated a 21:1 return on ad spend using email data and Meta campaigns, why hospitality attribution fails between front-end websites and booking engines like SevenRooms, and how marketers must shift from clicks to conversions. You’ll also learn: - Why server-side tracking is critical for restaurants and hotels - How to lower customer acquisition cost in hospitality - The real strategy behind loyalty programs and increasing CLV - How to use email, WhatsApp, SMS, and chatbots for retention - Why is the new targeting in paid ads - How LLMs and AI are influencing brand discovery - The skills modern digital marketing leaders must develop If you're a founder, CMO, restaurant operator, or hospitality marketer looking to dominate 2026 with better attribution, smarter creative strategy, and stronger customer lifetime value, this episode is essential.  Get access to 250k+ link connections and build your website authority with us: https://www.digitalwebsolutions.com/ In this episode, we discuss: 00:00 - 01:45: Why Marketing Attribution Matters 01:45 - 04:05: The Tracking Problem in Hospitality 04:05 - 06:10: Why Restaurants Pay £46 Per Customer 06:10 - 08:20: Using First-Party Data to Drive Revenue 08:20 - 11:00: How He Generated 21X Return on Ads 11:00 - 13:45: Email, SMS & WhatsApp for Retention 13:45 - 16:20: Chatbots That Bring Guests Back 16:20 - 18:40: Building Luxury Brand Experience Online 18:40 - 21:10: How AI Is Changing Search 21:10 - 23:30: Why Reviews Matter More Than Ever 23:30 - 26:00: Global Brand, Local Marketing Strategy 26:00 - 28:10: Creative Is the New Targeting 28:10 - 30:20: Skills Every Marketing Leader Needs 30:20 - 31:15: Final Advice for Founders & Marketers  Connect with Philip Adigwe  https://www.sushisamba.com/  https://www.instagram.com/sushisamba  FOLLOW US Website: https://www.digitalwebsolutions.com/ Facebook: https://www.facebook.com/digiwebsol Instagram: https://www.instagram.com/dws_global LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

    31 min

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Sip & Soar: Welcome to 'E-coffee with Experts' - Brewing Wisdom, One Expert Conversation at a Time. Grab Your Digital Mug, Let's Elevate Together!