E5: Operational Success in a Constrained World

In this episode, Dr. Rich Ham is joined by Josh Richards, COO at Game Composites, an aviation and aerospace components manufacturer. Josh’s background is in highly-regulated industries such as aerospace and nuclear power. Throughout the episode, Rich and Josh discuss the concepts of engineering and operations management in a 3-dimensional environment – and how effective operational leadership isn’t a linear chain of command structure. It’s a balance of influence, negotiation, decisiveness, and patience.