eCommerce 360 - Customer Retention Matters

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Ecommerce customer retention and engagement hacks podcast powered by ShippingChimp

  1. 03/28/2022

    Overcoming the challenges faced by women entrepreneurs

    Rebecca from Raincity agency discusses in detail about:  1. How did you conceive the idea of starting an agency?  2. What are the challenges of running your own business? Especially as a woman entrepreneur.  3. What is your core differentiator that makes eCommerce brands choose your agency?  4. Since inception what has changed as far as the demands of eCommerce brands? Ad cost and channels?  5. Do you see an uptick in the woman-owned eCommerce business now compared to 4 years ago?  6. Advice to young women entrepreneurs who are just starting their business

    13 min

  2. 03/15/2022

    Everything thing you need to know about eCommerce logistics

    1. Importance of logistics in eCommerce business  2. How should companies plan their shipping and fulfillment?  3. How to keep up with the changing expectations of customers in terms of delivery timelines?  4.  Role of tech in shipping, fulfillment and tracking notifications.  5. Women in logistics

    16 min

  3. 02/23/2022

    Breaking away from cookie-cutter business: An inspiring eCommerce brand story

    Meet Kamar, Founder of vegan cookie business - A cookie called quest. In this podcast, we discuss the following topics   1. "A cookie called quest" - Story of inception  2. Product launch and branding  3. Goto channel for marketing  4. Growth Strategy for 2022  5. Advice to e-commerce dilettantes

    15 min

  4. 02/16/2022

    eCommerce lets her hide her ethnicity: Unveiling the Mannequin lady

    1. Inspiring backstory  2. Overcoming the initial challenges of branding and distribution?  3. Black girl magic to get the store up and running  4. Current strategies to scale the business  5. Advice to entrepreneurs who are starting out

    18 min

  5. 02/10/2022

    Step up: A leading African footwear brand shows how to pay it forward to community

    Meet Jide Ipaye, the man behind Nigeria’s leading footwear brand,  Keexs.    1. The inspiring story behind Keexs: Concept to product  2. How did Jide overcome the initial challenges of birthing an eCommerce/retail brand?  3. Raising capital for eCommerce business: When and how  4. Paying it forward. What does it mean to Keexs?  5. How do you plan to scale your business?  6. #1 advice to budding eCommerce business owners.

    16 min

  6. 02/02/2022

    Own your time : The Path to eCommerce success | ShippingChimp

    1. Backstory of Bensen watches brand.  2. Overcoming teething issues: From an average Joe to an enterprising entrepreneur  3. "Time Should Be Spent Doing What You Love" How he came up with this mantra and imbibing into company culture?  4. After crowdfunding, how are you scaling your business?  5. Favorite Martin Luther King Jr quote or life lessons.  6. Advice to entrepreneurs who are scared to make the jump

    17 min

  7. 12/22/2021

    Transform eCommerce shipping into competitive advantage

    In this webinar, Joshua from Pitney Bowes, Tony from Passport shipping and Lee Smith from Reliable Logistics share the best practices:  1. Overcoming the challenges of eCommerce Shipping in 2021  2. Handling cross-border shipping like a pro  3. Reducing shipping costs   4. Offering the best post-purchase experience

    49 min

  8. 12/06/2021

    How Bloomscape Built a 7 figure eCommerce revenue by nurturing customers

    1. Channels that work the best for selling directly to consumers (DTC)?   2. Metrics that are determinants of an uptick in revenue  3. Shipping is a game-changer when it comes to delivering live plants. What's your secret sauce?  4. After-care is super important for enhancing customer relationships. What does your post-purchase strategy look like?  5. Customer service has been a huge propeller for your growth. How do you manage a robust and responsive customer service team?  6. What would be your #1 advice to eCommerce business owners to have a great holiday season?

    14 min
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Ecommerce customer retention and engagement hacks podcast powered by ShippingChimp

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