Ecosystem Alpha where Strategy meets GTM Execution

Sebastian Hoelzl and Will Schnabel

For B2B tech executives trying to drive efficient growth, the traditional GTM playbook is broken. Ecosystem Alpha is designed for leaders looking to transform partnerships into their ultimate competitive advantage. Hosted by Will Schnabel and Sebastian Hoelzl, our 40-minute interviews feature C-Suite leaders winning in the ecosystem era. We skip the fluff to uncover exact strategies that drive efficient sales, improve NRR, slash CAC, and accelerate Agentic AI adoption. New episodes drop every Tuesday to help you connect strategy in the boardroom to execution in the CRM.

  1. 4d ago

    Demystifying the Last Mile of AI Data Adoption, with Rishi Bhatnagar, CEO at Quaeris.ai

    Every enterprise has spent heavily on AI and analytics, yet most executives still pick up the phone to get a straight answer. Rishi Bhatnagar built and sold a sixteen year systems integration business before founding Quaeris to close that gap, and he argues the friction between digital data and human decision makers is costing companies billions every day. This conversation unpacks why adoption stalls long after the technology already works. What you'll learn: - How to spot when a partner conflict is actually protecting your customer relationship instead of harming it. - Why only 5 percent of enterprise AI initiatives reach full adoption despite 85 percent getting started, and what closes that gap. - How token based agent architectures quietly inflate AI costs, and what a learn once agent design does to your bill instead. - Why meeting users inside tools they already use, such as Microsoft Teams or WhatsApp, drives higher AI adoption than building a new destination. - What separates an empathetic partner from a partner who protects only their own margin. Bhatnagar is the founder of Quaeris, an AI driven data search and BI platform that helps executive teams get direct answers from their business data. He spent sixteen years as CEO of Syntelli Solutions, an analytics systems integrator he grew to seventy five people through early partnerships with Tableau and Spotfire, before founding Quaeris in 2020. His perspective carries weight because he has sat on both sides of the partnership table. He has sold analytics services as an integrator, built products designed for integrators to resell, and now designs agent architecture around token cost and enterprise governance rather than the growth metrics that benefit the AI labs the most. Chapters: Introduction and guest backgroundFrom Ernst and Young to Tableau: the first partner betHorse and jockey: managing channel conflict without losing the customerThe last mile problem: why speed of data is not speed of decisionsBuilding Quaeris: headless BI and meeting users where they already areWhy most enterprise AI pilots never reach full adoptionToken costs and the case for agents that learn onceRapid fire and closing thoughts Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    Demystifying the Last Mile of AI Data Adoption, with Rishi Bhatnagar, CEO at Quaeris.ai
  2. Jul 28

    The Revenue Reality: Balancing Short-Term Quotas with Long-Term Ecosystem Moats with Lance Buchholz

    Blue Triangle spent three months testing whether automated outbound still works. Thousands of calls produced one answer and zero sales conversations. Lance Buchholz explains what he does instead, and how he funds a long term partner strategy while carrying a quarterly number. What you will learn ▹ Why thousands of automated calls produced one answered phone and no pipeline ▹ How to run near term, mid term and long term revenue at the same time ▹ Why partner sourced revenue and partner counts mislead a board ▹ The single ecosystem number that predicts churn before the renewal ▹ What to do when a buyer takes your demo and builds the product with AI Lance Buchholz is Chief Revenue Officer at Blue Triangle, where he owns the full number and answers to the board for it. He has spent roughly 25 years in partnerships, from a billion dollar business with thousands of signed partners to small companies with no partner motion at all, and he has been through a couple of exits on the partner side. Buchholz moved from partner leadership into the CRO seat, so he now approves the discounts he once had to argue for. That is what makes his view useful. When he defends partner investment, he defends it against his own quota and his own board conversations, not from the sidelines. Chapters Introduction and guest backgroundBear's Paw and the reason it existsThe automated outbound experiment and what it returnedNear term, mid term and long term revenue in one planWhat AI changed about buyer conversationsThe warning signs that a customer is about to leaveThe revenue receipt: an OEM partnership that opened a new marketRapid fire: overrated metrics, attach rate and book picks Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    The Revenue Reality: Balancing Short-Term Quotas with Long-Term Ecosystem Moats with Lance Buchholz
  3. Jul 14

    The Gamechanger Playbook: Engineering Partnership Big Bets and Transforming the Business with Gautham Pandiyan, Global Head of Partnerships at Pendo

    Most partnership leaders spend their careers optimising for incremental referral volume. Gautham Pandiyan has spent his building the kind of ecosystem bets that show up in a balance sheet. This conversation is about the ones that transform a business and how to know which partnerships deserve that level of conviction. What you will learn: ▹ Why partners amplify product-market fit rather than find it, and what that means for how you pick your strategic bets. ▹ How to build a fail-fast framework that lets you evaluate a major partnership in five months rather than eighteen, and pivot without destroying the relationship. ▹ What a clear value exchange looks like in practice, and why expectation misalignment kills more strategic partnerships than bad fit does. ▹ How Gautham's team scaled to $150 million of revenue through AWS Marketplace at Qualtrics, and the cross-functional effort required to get there. ▹ How to build the perception umbrella inside your business so executives and stakeholders see partnership momentum, not just end-of-year results. Gautham Pandiyan is Global Head of Cloud, SI & Affiliate Partnerships at Pendo, where he leads the company's Hyperscaler, GSI, and consulting partner motions. He previously spent four years at Qualtrics scaling the AWS partnership to nine-figure Marketplace revenue, and has held senior alliance roles across multiple high-growth SaaS businesses. Chapter overview: Introduction and guest backgroundHow to choose the right strategic partners: product-market fit and natural pullThe difference between push and pull in channel-first versus overlay modelsEvaluating failures and knowing when to pivotHyperscalers in practice: the Qualtrics and AWS storyExpectation setting, the perception umbrella, and managing internal stakeholdersRapid-fire round and recommended voices Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    The Gamechanger Playbook: Engineering Partnership Big Bets and Transforming the Business with Gautham Pandiyan, Global Head of Partnerships at Pendo
  4. Jul 8

    The International GM’s Mandate: Re-Architecting GTM for EMEA Resilience and NRR with David King-Harris VP Sales EMEA at Optro

    Growth at all costs is over. Boards no longer ask how many people you hired. They ask how efficiently you can grow, and that question is reshaping how revenue leaders scale across Europe, the Middle East, and Africa. What you will learn: ▹ Why treating EMEA as one market inflates customer acquisition cost, and what to do instead ▹ How to trade a share of AE headcount for partner headcount without losing quota on the street ▹ The give to get motion that keeps local partners active long after referral business dries up ▹ How to match global SIs, regional integrators, and boutique consultancies to the right customer segment ▹ A real example where going partner first lifted conversion by up to 50 percent in six months Guest bio: David King Harris is VP Sales EMEA at Optro. He has led European, EMEA, and global teams through both the growth at all costs era and the efficiency mandate that followed, with earlier roles across martech leaders and IBM. He speaks in commercial terms because he carries the revenue number himself. Chapters: Introduction and guest backgroundWhy EMEA is a collection of markets, not oneLocal partners and the last mile of trustMatching partner types to your ideal customerWhere partnerships should sit in the organizationThe efficiency pivot after COVIDThe revenue receipt: partner first resultsRapid fire and close Rebuild your EMEA go to market around efficiency. What you will learn: ▹ Why the partner team's job is not to bring a list of integration requests to product, and what to do instead to validate real end-user value before anyone writes a line of code ▹ How to choose between a large, hard-to-work-with partner and a smaller, easier partner, and why internal relationships and prioritisation willingness often matter more than market reach ▹ What it means in practice when a product manager asks your partner team a hard question, and why the correct answer is sometimes no ▹ How to build the working relationship between engineering, product, and the partner's technical team so integrations move fast without becoming liabilities ▹ The most common mistake product teams make when building toward a partnership, and how to avoid building something customers will never use About the guest: Agata Bugaj is Chief Product Officer at ButterflyMX, a property access technology platform serving multifamily, commercial, and student housing. She brings over fifteen years of experience leading product, UX, and engineering teams across B2B SaaS and enterprise eCommerce. Prior to ButterflyMX, she served as SVP of Product at FullStory, where she scaled the product function from Director through to SVP level. Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    The International GM’s Mandate: Re-Architecting GTM for EMEA Resilience and NRR with David King-Harris VP Sales EMEA at Optro
  5. Jun 29

    The Ecosystem-Led Product: Architecting Integration Density and the Network Moat with Agata Bugaj

    Most B2B SaaS companies treat integrations as a favour the product team does for the partner team. That framing is killing revenue. When product and partnerships operate in silos, the integrations that get built are the wrong ones. The ones that do get built often go unused. And the network moat that should be compounding never forms. Agata Bugaj, Chief Product Officer at ButterflyMX and former SVP of Product at FullStory, joins Sebastian Hoelzl and Will Schnabel to break down how product leaders and partner teams can work together in a way that actually moves the commercial needle. What you will learn: ▹ Why the partner team's job is not to bring a list of integration requests to product, and what to do instead to validate real end-user value before anyone writes a line of code ▹ How to choose between a large, hard-to-work-with partner and a smaller, easier partner, and why internal relationships and prioritisation willingness often matter more than market reach ▹ What it means in practice when a product manager asks your partner team a hard question, and why the correct answer is sometimes no ▹ How to build the working relationship between engineering, product, and the partner's technical team so integrations move fast without becoming liabilities ▹ The most common mistake product teams make when building toward a partnership, and how to avoid building something customers will never use About the guest: Agata Bugaj is Chief Product Officer at ButterflyMX, a property access technology platform serving multifamily, commercial, and student housing. She brings over fifteen years of experience leading product, UX, and engineering teams across B2B SaaS and enterprise eCommerce. Prior to ButterflyMX, she served as SVP of Product at FullStory, where she scaled the product function from Director through to SVP level. Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    The Ecosystem-Led Product: Architecting Integration Density and the Network Moat with Agata Bugaj
  6. Jun 22

    Why Your International Expansion is Failing and How the Partner Network Fixes It with JD Klausner

    Most e-commerce SaaS companies enter new international markets the same way: hire SDRs, spend on localised ads, and wait. It is an expensive bet that rarely pays. JD Klausner has spent his career proving there is a faster, cheaper, more defensible path — one that runs through the partner ecosystem. What you'll learn: Why the brute-force international expansion playbook is mathematically broken in 2026, and what a partner-first market entry looks like at the execution level — not the strategy deck level.How to separate your GTM partners from your product partners before entering a new market, and why confusing the two is the most common reason international launches stall.The three-step entry sequence Klausner used at Loop Returns to open the UK market — partner-first to fill product gaps, pipeline validation before hiring local AEs, and localisation only once revenue is real.How to kill "commission breath" on your sales floor: the operating model for getting your top AEs to treat local partners as revenue accelerators rather than margin threats.What "partner density" actually measures, why it is the single ecosystem metric worth reporting to your board, and how it predicts revenue velocity in a new geography before you have closed a deal. JD Klausner is VP of Global Partnerships at Commerce (BigCommerce). He previously served as SVP and General Manager, International at Loop Returns, where he led the company's expansion into European markets, and before that as VP of Partnerships at Yotpo. He has spent the better part of a decade building partner ecosystems and channel operating models across e-commerce, martech, and global logistics infrastructure. Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program. Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    Why Your International Expansion is Failing and How the Partner Network Fixes It with JD Klausner
  7. Jun 11

    The Agency Moat: Why Service Partners Own the Customer with Ivan Stegic

    Most SaaS vendors assume their software sells itself. Ivan Stegic has spent nearly two decades proving otherwise. As CEO of TEN7, a Drupal agency whose mission is to Make Things That Matter, he has built a business on a different premise: that trust — not technology — is the real currency in any ecosystem. In a world where the % of spend on B2B software and tech services continues to increase, the agency that own the client relationship owns the deal. What you'll learn in this episode: Why the agency's role in a SaaS partner ecosystem is not to sell software but to act as an unbiased trusted advisor — and why that position is commercially more powerful than any reseller arrangement.How open source technology, specifically Drupal, creates a structural cost and flexibility advantage that proprietary all-in-one suites (Adobe, Sitecore) cannot match — and how to make that case to a non-technical CEO.The mechanics of a co-sell win: how TEN7 and Pantheon jointly replatformed a health system client, transferring trust from agency to hosting partner and closing a deal neither could have won alone.Why Ivan is sceptical of agentic AI at scale, and why he believes open source will dominate the digital experience market by 2030 — including what that means for how agencies and SaaS companies should be hiring right now.How a values-driven partner selection process — built on shared mission and ethics, not commercial incentives alone — produces stronger, more resilient client relationships and higher NRR. Ivan Stegic is the Founder and CEO of TEN7, a Minneapolis-based Drupal agency with a mission to Make Things That Matter. A physicist and psychologist by training, Ivan has led TEN7 since 2007, building a fully distributed team that designs, builds, and cares for Drupal-powered digital experiences for mission-driven organisations across healthcare, education, and nonprofits. He is also a Strategic Board Advisor at Augmentum Global and a longstanding contributor to the Drupal community. Chapter overview: 00:00 – Introduction & Ivan's background 04:30 – Why SaaS vendors need service partners to unlock enterprise 10:15 – The agency as trusted advisor: unbiased evaluation in a noisy market 17:00 – Open source economics: TCO, flexibility, and owning the code 24:30 – Values-driven partner selection and the ethics of co-selling 31:00 – The TEN7 × Pantheon co-sell: a health system replatform 37:45 – AI scepticism, agentic risk, and what open source dominance looks like by 2030 42:00 – Rapid fire: hiring, predictions, and who to interview next If the operating model underneath your partner programme was never designed to succeed, start with a conversation. Visit ecosystemalpha.com to book your investment audit. Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    The Agency Moat: Why Service Partners Own the Customer with Ivan Stegic
  8. May 15

    The Hyperscaler Multiplier: Hard-Wiring Your GTM into the Google Cloud Ecosystem

    In this episode, Sebastian and Will are joined by Rebecca Potts, a leader in strategic industry partner sales at Google Cloud, to demystify the complex world of hyperscaler partnerships. Rebecca explains why simply being "listed" in a marketplace is no longer enough and provides a roadmap for partners to stand out in a crowded ecosystem. The conversation dives deep into the "hyperscaler multiplier," revealing how successful partners align their solutions with the specific business problems customers are trying to solve. Rebecca also shares critical insights on "burning down" committed cloud spend and why technical POCs are being replaced by rapid, AI-driven business outcomes. Key Takeaways: Solve, Don't Just List: Why specificity in solving industry-specific business problems is the key to standing out to field sellers. The "Burn Down" Strategy: How to connect partner solutions to a customer's committed Google Cloud spend to accelerate deals. AI-First Mentality: Shifting from technical POCs to demonstrating 90-day business outcomes using forward-deployed engineers (FDEs). Relationship Building: The "dating to marriage" analogy of building long-term, trust-based partnerships in a hyperscale world. Chapters What Business Problem Are You Solving? The Key to Standing Out Understanding Cloud "Commits" and the Backlog Strategy The Role of System Integrators in Owning the Process Flipping the Script: The Shift to AI-First Mentality What is an FDE? Moving from Slides to Real Results Rapid Delivery: The 90-Day Outcome Cycle Common Pitfalls: Why Great Stories Sometimes Fail to Launch Partner Success Stories: Tiger Analytics & Tech Systems From Dating to Marriage: Building Trust in Partnerships The Impact: Why Partner-Led Deals are 56% Larger Rapid Fire Round & Rebecca’s Career Lessons Legal Disclaimer for Ecosystem Alpha: The Podcast 1. No Professional Advice: The content of this podcast is for informational and educational purposes only. It is not intended to be a substitute for professional advice (legal, financial, tax, or otherwise). 2. Views Expressed: The opinions expressed by guests on this program are their own. Ecosystem Alpha does not verify the accuracy of the information provided by guests, and their appearance does not constitute an endorsement of the guest or the entity they represent. 3. Professional Titles: Guest titles and business affiliations are provided as of the date of recording. Ecosystem Alpha makes no representation regarding the current status of a guest’s employment or their authority to bind any mentioned third-party entities. 4. Limitation of Liability: By listening to this podcast, you agree that Ecosystem Alpha and its hosts are not responsible for any decisions made or actions taken based on the information provided in this program.

    The Hyperscaler Multiplier: Hard-Wiring Your GTM into the Google Cloud Ecosystem

About

For B2B tech executives trying to drive efficient growth, the traditional GTM playbook is broken. Ecosystem Alpha is designed for leaders looking to transform partnerships into their ultimate competitive advantage. Hosted by Will Schnabel and Sebastian Hoelzl, our 40-minute interviews feature C-Suite leaders winning in the ecosystem era. We skip the fluff to uncover exact strategies that drive efficient sales, improve NRR, slash CAC, and accelerate Agentic AI adoption. New episodes drop every Tuesday to help you connect strategy in the boardroom to execution in the CRM.