23 episodes

Join us in Doing it Best with Eldercare Success where we explore ways to relieve the stress, exhaustion and overwhelm that we all face in caring for an aging parent, frail spouse, or partner. Fear, frustration, emotional and financial strain do not have to be your MO! In this show we dive into unraveling the tricks, traps and gotchas that create more questions than answers while caring for those we love.
Join Nancy May, and her guests as she helps relieve the pressures and delivers solid ways to find more joy and freedom as we care for those with those we love. Here you’ll learn how to find the ground under your feet again. Hang tight there’s a better road ahead.
keeping our feet on solid ground. Hang tight there’s a better road ahead.

Eldercare Success Nancy May, CareManity, LLC

    • Health & Fitness
    • 5.0 • 59 Ratings

Join us in Doing it Best with Eldercare Success where we explore ways to relieve the stress, exhaustion and overwhelm that we all face in caring for an aging parent, frail spouse, or partner. Fear, frustration, emotional and financial strain do not have to be your MO! In this show we dive into unraveling the tricks, traps and gotchas that create more questions than answers while caring for those we love.
Join Nancy May, and her guests as she helps relieve the pressures and delivers solid ways to find more joy and freedom as we care for those with those we love. Here you’ll learn how to find the ground under your feet again. Hang tight there’s a better road ahead.
keeping our feet on solid ground. Hang tight there’s a better road ahead.

    Caregiver Burnout and How to Heal

    Caregiver Burnout and How to Heal

    Caregiver burnout is real. It’s something to be taken very seriously. It can cause you physical harm.
    In this episode, my guest, Cait Donovan, and I discuss burnout. She has a ton of information to share that will help all of us who are responsible for the welfare of someone. Burnout doesn’t only happen to family caregivers; it happens to those in the profession of healthcare and caregiving, too. Few are immune.
    Knowing what to do to recognize burnout’s symptoms is important to keep them from getting worse. This show should prove invaluable to us caregivers, those we care for, and even our employers!
    In this show Cait and I discuss:
    Three symptoms associated with burnout
    Understanding if you really are burnt out or on your way there
    How the body is physically harmed by burnout
    That gratitude may not be your best way to start healing
    Caregiver traps and what to do about them
    How Oxytocin is good medicine
    Using stress to help us heal
    How to get help from your boss and employer instead of quitting because they don’t understand
    Ways to recover, heal and find joy again

    In this episode, you’ll also learn how, in 20 seconds, you can start feeling better and healing.
    Don’t set yourself up to be a caregiver martyr. Over the years, through experience, observations, and by reading blogs and social media posts, I see how many caregivers wrongly place blame on others and become martyrs in their families. We don’t have to be the ones who fall ill from caring for those we love.
    Caregivers, anyone who supports a hands-on caregiver, or anyone who expects they’ll need help from others in the future, should listen to this important episode.
    Guest: Caitlin (Cait) Donovan is one of New York City’s leading burnout experts and acupuncturists, host of “https://podcasts.apple.com/us/podcast/fried-the-burnout-podcast/id1469939920 (Fried – The Burnout Podcast),” and author of the book https://www.amazon.com/Bouncebackability-Factor-Burnout-Resilience-Change-ebook/dp/B089PZD4VN/?_encoding=UTF8andpd_rd_w=xe5dAandpf_rd_p=91202c6f-1c11-4e3d-b51a-3af958cedd30andpf_rd_r=0ET4A1PEXEMHPV66P22Mandpd_rd_wg=U9bxGandpd_rd_r=53c3d4a8-7266-4986-9f7a-949b03985d60andcontent-id=amzn1.sym.91202c6f-1c11-4e3d-b51a-3af958cedd30andref_=aufs_ap_sc_dsk ("The Bouncebackability Factor: End Burnout, Gain Resilience, and Change the World"). Her master’s degree in Traditional Chinese Medicine enables Caitlin to combine Eastern wisdom with her natural practicality. She has been featured on podcasts and online magazines such as “Forbes”, “Elephant Journal,” “Thrive Global,” “Addicted 2 Success”, as well as quoted in Oprah Magazine.
    Host: Nancy May, Author https://www.amazon.com/Survive-Medical-Emergencies-Step-Step/dp/1734841605 (How to Survive 911 Medical Emergencies, Step-by-Step Before, During, After! ) Expert in managing the path of step-by-step caring for an aging parent or family member, even from over 1200 miles away, or more. For a Free File-of-Life to https://howtosurvive911.com/ (www.howtosurvive911.com). Nancy is also the Co-Founder of CareManity LLC, and the private FaceBook group, https://www.facebook.com/groups/ElderCareSuccess/ (Eldercare Success).
    Disclaimer: The views, perspectives, and opinions expressed in this show are those of the show guests and not directly those of the companies they serve or that of the host or the producer CareManity, LLC. The information discussed should not be taken as medical, legal, or financial advice. Please seek the advice of your own personal medical, legal or financial advisors as each person’s situation is different. (c) Copyright 2022 CareManity, LLC all rights reserved. CareManity is a trademark of CareManity, LLC.

    • 39 min
    Dad's New Surprise Wife!

    Dad's New Surprise Wife!

    What happens when you find out that your lonely, long single parent suddenly has a new, (perhaps secret) love interest? Far too many times, questionable characters who don’t have the best intentions, steal the hearts, and destroy the lives of vulnerable seniors, in ways that can’t be repaired – financially, emotionally, and yes, even medically.
    It’s so sad that we must be both vigilant and suspicious about who befriends our aging parents. As we age, we naturally become more trusting, and more dependent on those good people in the world who truly do want to help us. However, the creepy characters who purposely look to feed on our hearts and bank accounts make everyone else’s lives even more difficult.
    In this episode, my good friend retired Sargent Michael R. Herst, and I dive into some of the cunning ways love scammers worm their ways into the lives of those we love. Michael’s own father-in-law almost fell prey to one of these crooks!
    Here we discuss:
    How to detect when a secret “love interest” is creeping into your parent’s life
    How love scammers justify their actions
    Tricks they’ll use to pull on your heartstrings
    Identifying such people for who they really are
    Best ways to protect them personally, financially, and emotionally
    How to confront someone you suspect
    How to get support from the police and others
    And much more!

    This is an important episode that everyone should listen to and learn from. The following links provide additional resources you can use, should you suspect one of these love scammers is focusing on your mom or dad.
    An important side note: Romance scams were one of the top frauds that resulted in the greatest losses for seniors during these past two years, according to the National Consumer Law Center. These love interests are not always created in person either. Many happen online. Please keep vigilant.
    Preliminary background and abuse reporting links:
    https://checkpeople.com/ (Check People)
    https://www.beenverified.com/ (Been Verified )
    https://www.truthfinder.com/ (Truth Finder )
    https://ncea.acl.gov/ (National Center on Elder Abuse)

    Guest: Michael R. Hearst, a retired Police Sgt, Husband, Father, and former caregiver, and podcast host of “Ohttps://www.beforeyougopodcast.com/ (ne More Thing Before You Go),.” Michael and his wife, Diane, also hos a podcast together which airs on Sunday mornings titled: https://www.beforeyougopodcast.com/ (Over The Tea Cup with Michael and Diane.)
    Host: Nancy May, Author https://www.amazon.com/Survive-Medical-Emergencies-Step-Step/dp/1734841605 (How to Survive 911 Medical Emergencies, Step-by-Step Before, During, After! ) Expert in managing the path of step-by-step caring for an aging parent or family member, even from over 1200 miles away, or more. For a Free File-of-Life to https://howtosurvive911.com/ (www.howtosurvive911.com). Nancy is also the Co-Founder of CareManity LLC, and the private FaceBook group, https://www.facebook.com/groups/ElderCareSuccess/ (Eldercare Success).
    Disclaimer: The views, perspectives, and opinions expressed in this show are those of the show guests and not directly those of the companies they serve or that of the host or the producer CareManity, LLC. The information discussed should not be taken as medical, legal, or financial advice. Please seek the advice of your own personal medical, legal or financial advisors as each person’s situation is different. (c) Copyright 2022 CareManity, LLC all rights reserved. CareManity is a trademark of CareManity, LLC.

    • 45 min
    Has your doctor overcharged you?

    Has your doctor overcharged you?

    How do you fight what you think is an outrageous bill?
    How common are medical billing errors?
    How do you stop out-of-network charges?
    How can you avoid getting an unexpectedly large medical bill?
    What’s the No Surprises Act and how does it help us?
    Why should you get a price upfront, for a procedure that you, or someone in your family, needs?

    Believe it or not, medical billing errors are quite common these days. Even though we’ve moved to electronic medical records, the coding process that is supposed to ensure that procedures are properly noted for your insurance provider or Medicare payers can get complicated. Sometimes as many as three or more codes are needed to describe one procedure before your carrier will approve your coverage.
    Recent research notes that as much as 90% of all medical bills have at least one error in them.
    Who pays in the end, and why should you be responsible for these mistakes?
    That’s where “coders” come in: medical billing coders can be a patient’s best friend. Especially when they can help us understand our bills, correct errors, and reverse coverage denials.
    In this episode, we take a deeper, and rather interesting, look behind the scenes with a medical coding expert. These are the folks who keep your medical providers organized so they can focus on keeping you healthy or recovering.
    Either way, we need coders!
    There’s a lot more in store for you in this episode, and, as always, a laugh or two to keep us all moving forward. Tune in as we learn more from Jennifer McNamara, one of the best coding instructors and educators I know.
    Additional links of value:
    https://www.cms.gov/nosurprises (How new rules help protect us all from surprise medical bills )
    https://www.cms.gov/ (Center for Medicare and Medicaid Services)
    https://www.cms.gov/nosurprises/consumers (How to dispute medical bills. )
    https://www.cms.gov/Medicare/Fraud-and-Abuse/PhysicianSelfReferral (List of commonly used codes)
    https://www.cms.gov/newsroom/fact-sheets/no-surprises-understand-your-rights-against-surprise-medical-bills (New consumer/patient billing protection, with or without insurance)

    Special Note: the No Surprises Act supplements individual state surprise billing laws. It's important to first check into such protections that have been instituted in your state. One term to research in your state is the All-payer Model Agreement or any rules that help set limits on out-of-network charges. You can also call the CMS help desk line at 1-800=985-3059 for questions directly related to your personal situation.
    Guest: Jennifer McNamara CPC, CCS, CRC, CPMA, CGSC, COPC AAPC, is the Director of Education and Coding for https://oncospark.com/ (Oncospark). She has worked in many specialized areas of Coding including Orthopedics, Plastic Surgery, General Surgery, Ophthalmology, Podiatry, and many more. Her coding team provides Auditing, Consulting, RCM services, Credentialing, and Compliance through our team of experts.
    She is the host of the weekly podcast “https://open.spotify.com/show/4sWBC7iExuKRgGvE5ZH3Nf (Life as a Coder)” where she discusses the Health Information Management industry and how to succeed in the Business of Healthcare as well as tips for work-life balance.
    Host: Nancy May, Author https://www.amazon.com/Survive-Medical-Emergencies-Step-Step/dp/1734841605 (How to Survive 911 Medical Emergencies, Step-by-Step Before, During, After! ) Expert in managing the path of step-by-step caring for an aging parent or family member, even from over 1200 miles away, or more. For a Free File-of-Life to https://howtosurvive911.com/ (www.howtosurvive911.com). Nancy is also the Co-Founder of CareManity LLC, and the private FaceBook group, https://www.facebook.com/groups/ElderCareSuccess/ (Eldercare Success).
    Disclaimer: The views, perspectives, and opinions expressed in this show are those of the show guests

    • 41 min
    Native Caregivers and Sprit Guides: Life Lessons and More.

    Native Caregivers and Sprit Guides: Life Lessons and More.

    "If you lead a good life, you’ll never really die." Native First Nations Saying.
    If you care for someone you love long enough, chances are you’ll be there as they go through the process of dying. All cultures, communities, and tribes have their rituals for helping those through their final breath, including how to treat the remains and placate spirits after passing.
    This is the first in a series of shows I’ll host over the course of the year about cultural rituals and rites for the dying, and those who’ve passed.
    There are many things we can learn from these rituals. Although they can differ quite a bit, there are similarities and overlaps. Understanding each may help our own hearts and minds heal after those we love have left us.
    This episode opens with a native prayer offered to us by my friend, Maurice Switzer, a citizen of the Missasaugas of Alderville First Nation in Ontario Canada. In our conversation, Maurice shares how the Anishinabek Nation traditions have changed over the years. He describes how younger generations are looking back and working to adopt historical traditions of their own native tribe’s people.
    Maurice’s family culture is a unique blending of Mohawk and Jewish heritage. Both cultures’ approach to caring for aging parents isn’t as far apart as we at first might think. Together, we discuss aspects that can help us think differently about how we care for our own loved ones, and ourselves, too.
    Listen in to learn more about:·
    Insights into how native/indigenous caregiver
    skills differ from our own care approaches
    How families are benefiting by coming back together again
    What traditions are being re-adopted by younger people and how this can help older generations
    How grandparents have become the North Star for many
    The importance of the number 4 to native peoples
    How the position of First Nation elders is differs from seniors in mainstream society
    How tribal elders influenced the early formation of the US government
    What traditions are changing over time and why
    How Native people’s life beliefs are similar to the position of the sun throughout the day and year, and how this impacts the heart at the time of passing
    Beliefs of how the spirits decide which newborn baby they’ll inhabit
    Beliefs in how ancestral spirits work through pregnant mothers
    How spirit guides are determined
    The importance of how elder’s name newborn children
    How spirits guide us through life accomplishments
    The understanding of a thanks giving vs. prayer
    And more!

    Guest: Maurice Switzer, Bnesi, is a citizen of the Mississaugas of Alderville First Nation, one of some 40 member communities of the Anishinabek Nation in Ontario, Canada. He is also proud of his Mohawk and Jewish heritage.
    He currently lives in North Bay, Ontario, located 250 miles north of the provincial capital of Toronto, Canada's largest city. Maurice serves as a member of Nipissing University's Indigenous Council on Education, and on the board of North Bay's Indigenous Friendship Centre, one of 120 such centres located in cities across Canada to provide a variety of culturally based services to urban Indigenous residents.
    At various times, he has been a member of the Ontario Human Rights Commission, editor and publisher at five Canadian daily newspapers, communications director for the Assembly of First Nations ‐‐ the national political voice for over 600 communities in Canada ‐‐ and the Union of Ontario Indians, and an adjunct professor of Indigenous and communications studies on the Laurentian University campus.
    Host: Nancy May, Author https://www.amazon.com/Survive-Medical-Emergencies-Step-Step/dp/1734841605 (How to Survive 911 Medical Emergencies, Step-by-Step Before, During, After! ) Expert in managing the path of step-by-step caring for an aging parent or family member, even from over...

    • 38 min
    How to Tell if Your Doctor is Lying to You.

    How to Tell if Your Doctor is Lying to You.

    How do you know when someone’s lying to you? What about when they’re hiding something from you? It’s one thing if that person is a friend, co-worker, or even enemy. It could be much worse if it’s a medical professional unwilling to deliver bad news to you, or the one you’re caring for.
    Where do you start to uncover the truth? Start by watching faces.
    Many good doctors, aides, hospice members, and other medical professionals are never comfortable delivering bad news. Although trained on so many levels, few master the skills of deceit.
    In this episode Joseph McGuire and I discuss how to more easily detect what’s going on in the heads of your medical team as they talk with you. Learning how to identify which information they feel they can’t (or simply won’t) share can save you and yours a lot of grief later on.
    In this show, we cover a lot including:
    How understanding pre-language “caveman” communications can help us better decipher someone’s hidden intent
    How body language can get help you determine if you’re getting the “real story”
    How to set higher acceptance standards for what doctors should be telling you – even if it hurts
    How to look into someone’s eyes and know what they might be thinking next
    What to listen for when trying to determine a doctor’s true level of engagement with you
    How to look beyond the fancy façade of a facility being marketed by a slick salesperson
    How to challenge someone with a smile
    And much more!

    One more thing… you might also learn how to understand your own sibling’s behavior from some of the details that Joseph shares with me here in this show, as well.
    Helpful links:
    Article: https://www.nature.com/articles/d41586-020-00507-5 (Why Faces Don't Always Tell us The Truth)
    Book: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 (Never Split The Difference,) by Chris Voss
    Guest: Joseph McGuire, is the CEO of Clearshight Communications. Having practiced, taught and honed his techniques over a period of more than 30 years Joseph has developed a mastery of observational skills. He uses them to add an extra degree of clarity and accuracy to many levels of decision making and negotiations. Within his group work he teaches people using his 7 stage program of ‘Communicate, Negotiate and Collaborate’.
    He is highly experienced in the role of impartial and unbiased observer, enabling interviewers to focus on asking questions specifically role related.
    Author of ‘Face Facts: The Art of Reading Your Clients and Prospects for Sales, Negotiation and Recruitment’
    Presents regular training for clients in Ireland and abroad using the ancient Chinese tradition of face reading and body language to build relationships both professional and personal
    Incorporates FBI negotiation and interrogation techniques for clarity of communication, purpose and intention in negotiations
    Individual consultations to clearly identify strengths and enhance awareness of presentation
    Relationship compatibility consultancy for individuals in both their professional and personal lives

    You can find Joseph on https://www.linkedin.com/in/clearsightcommunications/ (LinkedIn), https://twitter.com/clearsightj (Twitter), and on https://clearsightcommunications.com/ (Clearsight Communications.com).
    Host: Nancy May, Author https://www.amazon.com/Survive-Medical-Emergencies-Step-Step/dp/1734841605 (How to Survive 911 Medical Emergencies, Step-by-Step Before, During, After! ) Expert in managing the path of step-by-step caring for an aging parent or family member, even from over 1200 miles away, or more. For a Free File-of-Life to https://howtosurvive911.com/ (www.howtosurvive911.com). Nancy is also the Co-Founder of CareManity LLC, and the private FaceBook group, https://www.facebook.com/groups/ElderCareSuccess/ (Eldercare Success).
    Disclaimer: The views, perspectives, and opinions

    • 37 min
    Fun with Funerals: Costs and Bargains (Part #2)

    Fun with Funerals: Costs and Bargains (Part #2)

    The funeral business is a business- something important to keep in mind. In this second episode, my friend Paulette Hamel, and I dig (pun intended) further into the funeral industry and highlight some key issues you should know, right now.
    There’s so much that we hold in until the final farewell, the wake and/or funeral, and the following celebration of life (for those who chose to do so). Yet many of us don’t plan for those final moments.
    It’s hard enough to stand in front of a group of people to share stories about your loved ones, voice your love for them, and poignantly recall, funny, and sometimes frustrating memories. It makes it harder if you’re worrying about not knowing what they really wanted in the end.
    If funeral plans weren’t set up in advance, you might be hit with a lot of questions, and even forced to make some costly decisions.
    In this next podcast, we’ll address such points as:
    Do all funeral homes have crematoriums?
    Will a funeral director be upset if you “shop around” for such services, compare and come back ready to bargain?
    Are they required to divulge all their pricing up front?
    Will you get sticker shock or surprise fees, weeks later?
    Will they hold your loved ones’ ashes until you can pick them up for burial?
    Will they bring those ashes to the cemetery or do you have to do that?
    What happens when burial insurance doesn’t cover everything?
    How much should you get?
    What if you want to bury someone at sea? Can you do that legally?

    There’s much more that we cover in this show, including how not to become a victim of the system when your emotions are running high!
    Stay tuned and tune in!
    Additional links discussed in the show are:
    Link to Death Café https://deathcafe.com/ (https://deathcafe.com/)
    Death Doulas: What are they? https://en.wikipedia.org/wiki/Death_midwife (https://en.wikipedia.org/wiki/Death_midwife)
    https://www.consumeraffairs.com/funerals/national-cremation-burial-society.html?page=2#scroll_to_reviews=true (Consumer Affairs, National Cremation Society of America)

    Guest: Paulette Hamel, Founder, DoeRayMe, Inc. Paulette is also known as The Legacy Lady is on a mission to help 1 million women organize their affairs so that their loved ones will not have to be burdened by doing so once their time to pass comes. For more information on Paulette, The Legacy Lady go to: http://www.legacycreator.io/legacycreator
    Host: Nancy May, Author https://www.amazon.com/Survive-Medical-Emergencies-Step-Step/dp/1734841605 (How to Survive 911 Medical Emergencies, Step-by-Step Before, During, After! ) Expert in managing the path of step-by-step caring for an aging parent or family member, even from over 1200 miles away, or more. For a Free File-of-Life to https://howtosurvive911.com/ (www.howtosurvive911.com). Nancy is also the Co-Founder of CareManity LLC, and the private FaceBook group, https://www.facebook.com/groups/ElderCareSuccess/ (Eldercare Success).
    Disclaimer: The views, perspectives, and opinions expressed in this show are those of the show guest and not directly those of the companies they serve or that of the host or the producer CareManity, LLC. Information discussed should not be taken as medical, legal, or financial advice. Please seek the advice or you own personal medical, legal or financial advisors as each person’s situation is different. (c) Copyright 2022 CareManity, LLC all rights reserved. CareManity is a trademark of CareManity, LLC.

    • 29 min

Customer Reviews

5.0 out of 5
59 Ratings

59 Ratings

anderson@#$ ,

great

Your podcast is really awesome. There is a very important discussion about health and fitness. Which, of course, made the podcast an overnight sensation. Thank you

liam@@1 ,

love this podcast

i love this podcast! i’ve always been a fan of you and love everything that she talks about

jaction mosa!@ ,

great show

Just listened to the first episode and this is my new favorite podcast!

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