21 episodes

If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.

Elite BSC Jordan Tong

    • Business
    • 5.0 • 14 Ratings

If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.

    What Should Your Org Chart Look Like?

    What Should Your Org Chart Look Like?

    As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game?elitebsc.com

    • 15 min
    Janitorial Service Profit Chain - A Harvard Business Idea Applied To The Cleaning Industry

    Janitorial Service Profit Chain - A Harvard Business Idea Applied To The Cleaning Industry

    In this episode, you will learn how customer satisfaction, employee satisfaction, and profitability are all related. elitebsc.com

    • 19 min
    Basketball & Cleaning: Lessons Learned Being a Middle School Coach

    Basketball & Cleaning: Lessons Learned Being a Middle School Coach

    Coaching a team and leading a business have numerous parallels with one another. In this episode, we look at 6 such parallels in hopes of helping cleaning industry leaders lead well.

    • 19 min
    8 Items To Include In Your Janitorial Contract

    8 Items To Include In Your Janitorial Contract

    Janitorial service agreements are an important piece of every customer relationship. They protect your company, guard the relationship, and lower your company's risk profile. This episode outlines a few of the things you need to include in your service agreements. For more resources, check out elitebsc.com

    • 17 min
    5 Tips To Make Your Company More Sellable

    5 Tips To Make Your Company More Sellable

    Everyone will eventually sell or pass on their business. How can you minimize risk and maximize value to make yourself ready when the day comes? For more resources, check out http://elitebsc.com

    • 16 min
    Hiring Janitorial Field Managers & Key Leaders

    Hiring Janitorial Field Managers & Key Leaders

    The managers and leaders you hire will make or break your cleaning company. In this episode, you will hear a talk delivered at a recent workshop on hiring field managers and key leaders. For more resources, check out http://elitebsc.com

    • 46 min

Customer Reviews

5.0 out of 5
14 Ratings

14 Ratings

JoshuaRichards ,

Insightful and Practical

Jordan and the Elite BSC team have years of relevant experience, and this podcast is a distillation of their wisdom. Highly recommended!

Joshua Burstein ,

Great Podcast

Jordan Tong and Elite BSC are industry experts and share a wealth of knowledge in their podcasts. All BSC’s should subscribe and listen to the key information that Jordan shares in this series. I look forward to future episodes from Jordan and his team.

Cynniemejia ,

Great Insights and invaluable info

Love everything elite services has to offer! Jordan and his team are great!

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