24 episodes

Accenture's Technology Advisory Practice Lead, Tim Broome talks to an array of experts on the latest technology evolutions and trends. Tune in to hear fresh insights and challenges to traditional thinking in the Financial Services sector.

Embracing Technology in Financial Services Accenture

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Accenture's Technology Advisory Practice Lead, Tim Broome talks to an array of experts on the latest technology evolutions and trends. Tune in to hear fresh insights and challenges to traditional thinking in the Financial Services sector.

    Unlocking value from data-driven banking

    Unlocking value from data-driven banking

    We’ve reached a tipping point where ethical organisations with a strong purpose are delivering above market returns. The digital disrupters are connecting with customers with purposeful profit, setting themselves apart from the big banks. So how can the banks keep pace? Our Accenture experts Stewart Baxter and Tim Broome discuss data-driven banking, the emerging role of the Chief Data Officer and how data is the lifeblood of banks. #DigitalBankingExperience

    • 19 min
    What do purpose and value have in common across Australia’s mining, telecommunications and financial services sectors?

    What do purpose and value have in common across Australia’s mining, telecommunications and financial services sectors?

    The quest for purpose beyond profit is critical in maintaining customers and driving future industry dynamics in Australia. Without a long term positive purpose, organisations risk losing trust and falling behind. Trust is now more than an expectation, it’s a requirement for all industries and down the supply chain. Accenture experts Ann Burns and Jonathan Restarick join host Tim Broome to discuss how the younger generation is driving change and how organisations need to be in tune with their customers moral expectations to survive.

    • 21 min
    Know the SME mindset – growth opportunities for Australian banks

    Know the SME mindset – growth opportunities for Australian banks

    The SME marketplace employs around 7 million Australians, making up almost one third of the economy and providing a huge contribution to the success and vibrancy of the Australian economy. So how can banks provide a more personalised service? It all comes down to understanding your customer. This week Accenture experts Alex Trott & Laura Valmorbida join host Tim Broome to discuss how the Neobanks are providing a more effective, tailored service.

    • 17 min
    What do birthdays and super have in common?

    What do birthdays and super have in common?

    Superannuation is often seen as tired and boring, something we don’t need to worry about today. So how can the super industry change perceptions and engage with its members? Can they adapt with the times?
    Join special guest Shannon O’Shea from smartMonday by Aon as she discusses the future of the superannuation industry and its digital evolution with Accenture experts Christian Erickson and Tim Broome.

    • 20 min
    Ingredients for a differentiated customer relationship – what’s key for financial services?

    Ingredients for a differentiated customer relationship – what’s key for financial services?

    With the rise of digital and a world fuelled by customer experiences, the role of the CMO has never been so important. But how do organisations maximise their potential while making sure the customer always comes first? Special guest John Moran from Salesforce joins our Accenture experts Stacy Pence and Tim Broome to discuss the future of marketing in financial services.

    • 21 min
    How to accelerate remediation – why it’s time to open a second runway at five times the speed

    How to accelerate remediation – why it’s time to open a second runway at five times the speed

    With consumer confidence fragile, how can Australia’s financial services redeem itself? Remediation is key but how does that work at scale? Accenture experts San Retna and Peter Beardshaw join Tim Broome to bring an international perspective and discuss trust, remediation and putting the consumer first.

    • 20 min

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