Empathy Affect

Fors Marsh Media

On Empathy Affect, we explore the human side of government. We get to know the real people in government who serve us. We learn about their missions, the people they serve, and the true impact of their work. In each episode, we'll speak with real people about how they weave empathy into the policies and programs of government.

  1. Sep 11

    S4E10: Building a Seamless Road to Recovery in King County

    What does it take to help someone not just survive an overdose, but find their way to recovery? This Recovery Month, Brad Finegood, strategic advisor at Public Health – Seattle & King County, illuminates how his team is trying to answer that question. He opens up about losing his brother to an overdose, how that loss shapes his work, and why empathy is central to public health. We discuss how King County, Washington, cut overdose deaths by roughly a third from 2023 to 2025, the tools making a difference—medications, mobile outreach, a post-overdose center, and new crisis care centers—the promise of opioid settlement funds, and campaigns to confront stigma.   Brad Finegood serves as strategic advisor at Public Health Public Health – Seattle & King County where he guides the county’s overdose prevention strategy. He has served as drug and alcohol coordinator and health integration specialist for the county’s Behavioral Health and Recovery Division, where he also co-chaired the Heroin and Prescription Opioid Task Force. He has more than 25 years of experience in the field, has delivered two TED Talks on substance use, and roots the commitment to his work in the loss of his brother to overdose.   More Links and Information   Check out more Fors Marsh Media  Connect or partner with Fors Marsh Learn how to recognize an overdose Explore King County’s Opioid Recovery & Care Access Center Contact the National Help Line

  2. Aug 6

    S4E9: How Colorado is Building Its Next Generation of Wildfire Responders

    Colorado has stopped calling wildfire a season and started calling it a year-round condition. At the same time, it’s facing that threat with a firefighter workforce that’s shrinking. Serve Colorado and the Colorado National Guard got together to bring an innovative solution to the table: the first program in the country to let a Guard member serve simultaneously as an AmeriCorps member on a wildfire mitigation crew.  Serve Colorado Executive Director John Kelly and Colorado National Guard Director of Homeland Defense and Resilience Col. Thomas Banker join us to discuss how two service organizations that had never worked together built a joint crew in Steamboat Springs, and why the model is already spreading beyond wildfire into critical infrastructure and cyber resilience.  John Kelly is executive director of Serve Colorado. He previously worked on the founding team of the civic-tech startup Generous, and he also served on the White House Domestic Policy Council. He was also deputy chief of staff at the Corporation for National and Community Service.   Col. Thomas Banker is director of homeland defense and resilience for the Colorado National Guard. He oversees the statewide collaboration and coordination of critical infrastructure and cyber defense activities with civilian, public, and private partners.   More Links and Information Check out more Fors Marsh Media   Connect or partner with Fors Marsh  Learn more about Serve Colorado  Explore the Colorado National Guard  Interested in joining the wildfire crew? Check out what it takes

  3. Jun 4

    S4E7: Can Listening Rebuild Trust in Public Health? Virginia's Commissioner Thinks So

    What does it take to rebuild trust in a public health institution, and can listening be a leadership strategy? Virginia State Health Commissioner Dr. B Cameron Webb explored these questions as he stepped into his role earlier this year, beginning his tenure with a statewide listening tour. Dr. Webb shares what Virginians told him was standing between them and being healthy, how he’s translating community voice into action inside a 3,200-person agency, and why trust is one of the most critical commodities in public health. He also digs into Virginia’s recently released 2025–2029 Plan for Well-Being, what it means to lead through federal funding uncertainty, and how Dr. Webb is rebuilding morale inside a department that has had its own healing to do.   Dr. B. Cameron Webb is the Virginia State Health Commissioner. He previously served as a White House fellow and was a senior advisor for the White House Office of COVID-19 Response. He has advised on public health policy, access to care, and prescription drug pricing. Dr. Webb was also an assistant professor of medicine and public health science at the University of Virginia School of Medicine and in the Frank Batten School of Leadership and Public Policy.     More Links and Information   Check out more Fors Marsh Media Connect or partner with Fors Marsh Explore the Virginia Department of Health Read up on Virginia’s Plan for Well-Being 2025–2026

  4. May 7

    S4E6: Inside the Mission to Support Military Families

    Military families move every few years. They navigate deployments, career interruptions, childcare waitlists, and the daily weight of a life built around service. So, while service members navigate the changing tides of military life, their families do too. And when military families are strong, supported, and ready, so is the force—because behind every effective warfighter is a family that made it possible.  This month, in honor of Military Appreciation Month, we sat down with Stephen B. Simmons, deputy assistant secretary of war for Military Community and Family Policy (MCFP), to talk about what it really takes to support the families behind our nation’s warfighters. From spouse employment programs and childcare access to real-time data and proactive family outreach, Simmons breaks down how his office is working to ensure that readiness starts at home.   Stephen B. Simmons is the deputy assistant secretary of war for MCFP. He previously served 17 years in the U.S. Marine Corps, exiting as a Major in 2022. During his military service, Simmons served in roles as a site commander, operations officer, and retention officer.   More Links and Information   Check out more Fors Marsh Media   Connect or partner with Fors Marsh   Explore Military OneSource  Use Plan My Move to help with transitions  Review spouse employment resources with MySECO and the Military Spouse Career Advancement Account Scholarship.  See other military family resources, like the Education Directory for Children with Special Needs, the Exceptional Family Member Program, and MilitaryINSTALLATIONS.

  5. Apr 2

    S4E5: When Listening Leads: Lessons from Maryland’s Digital Transformation

    Most of us only visit a government website when we really need something—unemployment benefits, a license renewal, or emergency aid. So when the experience is confusing, slow, or just broken, it doesn't just cost time. It quietly erodes something harder to rebuild: trust.  Marcy Jacobs is Maryland's first chief digital experience officer and the driving force behind the Maryland Digital Service (MDDS)—a team that's spent the last two years redesigning how six million residents experience their state government. In this episode, Marcy digs into what human-centered design actually looks like inside a bureaucracy: the discovery sprints that change everything an agency thought it knew, the veteran who wouldn't click a link because he didn't have a trust fund, and why making it easier to file for unemployment might be one of the most important things the government can do right now.  This one is for the builders, the public servants, and anyone who's ever rage-clicked a website and wondered if anyone noticed.  Marcy Jacobs is the State of Maryland’s chief digital experience officer. She was previously the executive director of digital service at the Department of Veterans Affairs and had served over four years with the U.S. Digital Service. She was also an associate partner at McKinsey & Company.     More Links and Information    Check out more Fors Marsh Media    Connect or partner with Fors Marsh    Explore Maryland Digital Service   Dive into the Maryland Digital Playbook and MDDS Impact Report

Ratings & Reviews

5
out of 5
7 Ratings

About

On Empathy Affect, we explore the human side of government. We get to know the real people in government who serve us. We learn about their missions, the people they serve, and the true impact of their work. In each episode, we'll speak with real people about how they weave empathy into the policies and programs of government.

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