Enabling Digital with Systems Plus

Systems Plus
  • 0.0 (0)
  • TECHNOLOGY
  • UPDATED MONTHLY

'Enabling Digital' means leveraging technology to create new business models, better products and services, and innovative strategies to ultimately drive business growth. This podcast series explores how CIOs and Technology Leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the technology industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. Sapan Choksi, CEO at Systems Plus, talks monthly with tech thought leaders on 21st century business topics like innovation, digital transformation, AI, and automation.

  1. The Business Case for Insourcing: Lessons in Capability, Scale & Control

    07/02/2025

    The Business Case for Insourcing: Lessons in Capability, Scale & Control

    The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent. Our guest, Ravi Shankavaram, is a visionary thought leader specializing in business architecture and the strategic evolution of business models through intelligent technology integration. With extensive experience spanning CPG, B2B, and B2C markets, he brings deep expertise in AI and advanced analytics, next-generation infrastructure, and enterprise applications. As a dedicated innovator, Ravi continuously experiments with technology and business transformation to uncover emerging opportunities and enable revolutionary approaches to organizational effectiveness.

    36 min
  2. The Future of Customer Service: AI, Automation, and the Human Touch

    06/24/2025

    The Future of Customer Service: AI, Automation, and the Human Touch

    The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent. Our guest, Paul Deaux II, brings over 16 years of leadership experience in the call center space and currently serves as the Director of Customer Service at Mammoth Holdings. With a track record of building customer service operations across industries like HVAC, plumbing, car washes, and telecom, Paul specializes in helping businesses integrate modern technology while maintaining a personal touch. We’ll explore how AI and automation are reshaping customer interactions, the challenges of balancing efficiency with personalization, and what the future holds for customer service.

    45 min
  3. Driving Efficiency in Retail Logistics with Charles Griffith

    07/22/2024

    Driving Efficiency in Retail Logistics with Charles Griffith

    The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent. Charles Griffith is a trailblazer in the technology sector with an established expertise in numerous areas including Supply Chain, Entertainment, Mobile & Retail Systems, Big Data, B2B, CAD, Security, and Payments Processing. Over the past twenty five years, he has led the development of enterprise solutions for logistics, retail, payments, and ecommerce, and has also authored more than a dozen commercial products spanning business applications to home entertainment.

    37 min

  4. 06/20/2024

    Visualizing Data in Healthcare with Eric Snyder

    The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent. Guest expert details Eric is a seasoned IT Leader with a rich 20+ year track record of steering technology departments towards strategic alignment, operational efficiency, and innovative growth. He exhibits a fervent commitment to empowering teams, inspiring them to achieve and surpass their potential within the ever-evolving landscapes of IT Strategy, Application Development, Data Architecture, and Cyber Security. Currently functioning as the Executive Director at Wilmot Cancer Institute, he has made significant strides in health technology innovation. His leadership style is in favor of an empowerment-based approach that fosters a culture of ownership, innovation, and continuous improvement. Key Takeaways Current scenario of the healthcare technology industryChallenges faced by healthcare technology professionals across the globeImportance of innovation in healthcare ITKey differences between innovations in healthcare technologies as compared to generic technologiesConvergence of product management and healthcare ITFuturistic outlook for the healthcare technology industryInsightful suggestions and recommendations for healthcare businesses and professionals

    32 min

  5. 04/22/2024

    Diving into Data and Diversity with Robin Sutara

    The Enabling Digital with Systems Plus podcast series explores how CIOs and other C-level executives can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders. We talk monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, automation & Tech talent. Guest Expert Details: Robin Sutara has more than 25 years of experience in helping global organizations harness the power of data and AI to achieve their digital transformation goals. She provides consultation and thought leadership on how to successfully implement data-driven transformations, including people, process, culture, and technology. Leading by example, she strives for operational excellence and coaches organizations to adopt a data-centric mindset while also leveraging her legal background and certifications to navigate the complex and evolving landscape of data governance, ethics, and privacy. In addition to her current role at Databricks, Robin is a founding member of two influential networks that aim to support and empower women leaders in data and AI and in general. Key Takeaways: Evolution of data in the recent yearsKey platforms, tools and technologies deployed in the data spaceData intelligence: The advent of AI and MLUse cases of generative AI used for data optimizationRoadblocks to implementing a robust data strategyWomen in dataImportance of gender diversity and inclusivity in IT

    32 min

  6. 03/12/2024

    Navigating the Future: Global Innovation, Technology, and Design Thinking in Financial Services with Rob Krugman, Chief Digital Officer at Broadridge

    The Enabling Digital with Systems Plus podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. Key Takeaways: Digital transformation and importance of innovation and research in financial servicesDigital strategy and innovation at BroadridgeApplying the design thinking methodology to uplift customer experienceDifference between product-centric model and project-centric modelSustainable VS disruptive innovationCurrent state of the financial services landscape in IndiaPotential impacts of emerging technology trends such as digital assets, AI, and blockchain on the financial services industryHow can financial services organizations in the West leverage the current economic growth happening in IndiaGuest expert details: Robert Krugman is a digital transformation expert and startup advisor engaged in the technology field for more than 25 years. Currently functioning as the Chief Digital Officer at Broadridge, his job is to define transformative digital strategies, research and incubate new products, and create a disruptive client experience. His forte lies in innovating new solutions and defining business models that enable organizations to get the most out of emerging digital technologies. Apart from his technical expertise, he enjoys speaking about the current trends in digital transformation, DeFi, the API economy, identity management, omni-channel communications, and the digitization of the customer experience.

    40 min

  7. 01/04/2024

    "Revolutionizing Retail Supply Chains by Spearheading Digital Transformation"

    Introduction The Enabling Digital with Systems Plus podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders. We talk monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, automation & Tech talent. Guest Expert Details Guy Courtin is a Senior Executive with deep experience in the technology field. Currently functioning as the Vice President of Industry and Advanced Technology at Tecsys Inc., he is a broadly curious professional not afraid to color outside the lines while exciting and enthusiastically engaging colleagues and employees. He has extensive global experience with both small and large companies- concentrations in B2B software and package applications. His key skills and specialties include industry marketing, thought leadership, market segmentation analysis, competitive analysis, industry analyst relations, public relations, contract negotiation, event management, partner strategies, inbound marketing, and social media marketing. He also exhibits staunch domain expertise in the supply chain, logistics, retail, automation, and fulfillment industries. Key Takeaways Impact of the pandemic on supply chainsAutomation during the pandemicImportance of a Chief Supply Chain Officer in C SuiteChallenges in digital transformation and order fulfillmentConsumer-centric approach in retail supply chainsData utilization for supply chain optimizationFuture of automation and robotics in supply chainsKey to successful adoption of technological implementationFuture trends in retail supply chains

    42 min
  8. Navigating the Digital Transformation Journey in the Mortgage Industry

    10/25/2023

    Navigating the Digital Transformation Journey in the Mortgage Industry

    The Enabling Digital with Systems Plus podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders. We talk monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, automation and tech talent. Guest Expert details: Currently Chief Digital Officer and CIO at Homestar Financial Corporation, Walt is leading the 21-year-old company’s digital solutions group through several major technology projects. Homestar is headquartered in Gainesville, GA and is “the easiest way home” in 46 states. After earning an undergraduate degree in Physics from Guilford College, he began his career as a technical officer in the US Air Force, serving in key roles for recovery and reconstitution of strategic nuclear assets including three years serving on Strategic Air Command’s “Looking Glass” aircrew, directly supporting the President and the National Command Authority. Since then, he has served in a variety of technology leadership roles with companies such as Fidelity, Gannett, BDM, TRW, Ajilon Consulting, Generation Mortgage, and most recently, Primary Capital Mortgage. Walt earned his MSA in Public and Private Administration from Central Michigan University in 1991. While at TRW, he won the President's Award for his leadership on their largest commercial project. Walt was recognized as the Georgia CIO Leadership Association's Corporate CIO of the year for 2014 and more recently recognized by Constellation Research as one of the top 150 Business Transformation Leaders in 2020. Walt is a frequent speaker to professional groups on the topics of leadership, governance, risk management and compliance. His #1 international bestselling book, We Can’t Stay Here: Becoming a Great Change Captain is available at Http://www.wecantstayhere.net and on amazon. LinkedIn: https://www.linkedin.com/in/waltergcarter Twitter: https://twitter.com/walt74 Key Takeaways: Aligning business and technology in the mortgage industry.AI, automation, and the mortgage industry.Change management strategies for digital transformation.Leadership and orchestration in a business setting.Aligning people and technology for digital transformation.Digital transformation, ethics, and privacy in the workplace.Remote work and its impact on productivity and culture.Emerging technologies and their ethical implications.Business ethics and the importance of hiring ethical employees.Digital transformation opportunities and privacy regulations.Technology implementation and ecosystem impact.

    37 min
See All (19)

About

'Enabling Digital' means leveraging technology to create new business models, better products and services, and innovative strategies to ultimately drive business growth. This podcast series explores how CIOs and Technology Leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the technology industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. Sapan Choksi, CEO at Systems Plus, talks monthly with tech thought leaders on 21st century business topics like innovation, digital transformation, AI, and automation.

Information