Engineering Quality

Engineering Quality

Join hosts Ale, Royalee, and Veronika as they explore the role of quality in software engineering through conversations with industry guests and firsthand experiences. Each episode delivers practical tips for improving testing, automation, and processes, insights from the e-commerce, ad-tech, and education industries, and a shared belief that quality is everyone’s responsibility—not just testers!

  1. 19: Stop Being Ignored - Leadership Lessons for Testers with Keith Klain

    1H AGO

    19: Stop Being Ignored - Leadership Lessons for Testers with Keith Klain

    In this episode of Engineering Quality, Veronika, Ale, and Royalee are joined by testing leader and industry veteran Keith Klain to challenge one of the most persistent misconceptions in tech: that quality is owned by testing. With over 25 years of experience leading global testing organizations, Keith shares a candid and deeply practical perspective on what testing really is—and what it isn’t. The conversation reframes testing as a risk management function, not just bug hunting, and explores how testers can elevate their impact by aligning with business goals and speaking the language of leadership. Together, they unpack what it takes to move from being seen as a bottleneck to becoming a strategic partner in delivering quality software. We discuss: Why testing is fundamentally about risk management, not just finding bugs How testers can communicate value to executives and influence decision-making The problem with traditional testing metrics and why they fail to drive real outcomes Practical ways to reframe testing work in terms of business impact Leadership principles that help testers grow into influential quality leaders How to break down silos and build alignment across teams Why understanding incentives (like compensation structures) is key to driving change The reality behind test automation ROI and why many teams get it wrong How AI is reshaping testing, and what skills will matter most going forward The episode also dives into the evolving role of testers in the age of AI, challenging the narrative that testing is becoming obsolete. Instead, Keith argues that strong testing fundamentals—critical thinking, risk analysis, and communication—are more valuable than ever. If you’ve ever felt that testing is undervalued or misunderstood, this conversation offers a clear path to reframing your role, strengthening your influence, and leading quality from wherever you are. Book recommendation: Rethinking Expertise by Harry Collins  Connect with Keith: 🌐 Website: https://qualityremarks.com/ 💼 LinkedIn: https://www.linkedin.com/in/keithklain/ 🎥 YouTube: @KeithKlain

    53 min
  2. 18: Not Accessible = Not Ready

    APR 22

    18: Not Accessible = Not Ready

    In this episode of Engineering Quality, Veronika, Ale, and Royalee are joined by accessibility leader and advocate Crystal Preston-Watson to explore why accessibility is not an afterthought but a fundamental part of software quality. Together, they unpack how accessibility often gets deprioritized in organizations, why it’s frequently treated as a “nice-to-have,” and what it actually takes to embed it into the development lifecycle. The conversation dives into the realities of accessibility testing, the limits of automation, and the importance of involving real users with lived experiences. We discuss: Why accessibility is often treated as an afterthought and how to change that The real balance between automated tools and human-driven accessibility testing Why hiring and paying people with disabilities is critical for meaningful testing How accessibility and testing share the same challenges in proving ROI The role of leadership in making accessibility a priority (top-down vs. grassroots) Practical ways to start accessibility testing even without specialized tools The risks companies ignore when they deprioritize accessibility The episode also explores how teams can measure success in accessibility, avoid regressions, and shift from reactive fixes to proactive practices. Crystal shares both personal and professional insights, highlighting how inclusion, empathy, and real-world usage should shape how we build software. Connect with Crystal: 🌐 Website: https://crystalprestonwatson.com 💼 LinkedIn:https://www.linkedin.com/in/crystalprestonwatson/  Follow us on social: 💼LinkedIn: Engineering Quality 🎥 YouTube: @EngineeringQuality 🌐 Website: https://www.engineeringqualitypodcast.com Email: engineeringqualitypodcast@gmail.com

    57 min
  3. 17: Quality Isn’t A Testing Problem, It’s a Culture Problem

    APR 8

    17: Quality Isn’t A Testing Problem, It’s a Culture Problem

    In this episode of Engineering Quality, Veronika, Ale, and Royalee are joined by renowned agile testing expert Janet Gregory to explore what it really takes to build a strong quality culture in modern engineering teams. Together, they unpack the realities of consulting in different organizations, how to assess quality culture, and why testing is often misunderstood as the problem instead of a symptom. The conversation dives into holistic testing, the role of communication, and how small behavior changes can drive big cultural shifts. We discuss: Why “fixing testers” is often the wrong approach How to assess quality culture through observation, questions, and patterns The impact of silos and “silence” on team effectiveness What holistic testing really means in practice How to create shared ownership of quality across teams The role of leadership in enabling strong quality practices The episode also explores what testing leadership looks like in today’s world, especially as teams move away from traditional roles toward shared responsibility. From empowering testers to use their voice to helping leaders advocate for quality, this conversation offers practical insights for anyone looking to improve how their team builds and delivers software. Connect with Janet:  🌐 Websites: https://janetgregory.ca/ and https://agiletestingfellow.com/  💼 LinkedIn: https://www.linkedin.com/in/janetgregory  🦋 BlueSky: @janetgregoryca.bsky.social Follow us on social: 💼LinkedIn: Engineering Quality 🎥 YouTube: @EngineeringQuality 🌐 Website: https://www.engineeringqualitypodcast.comEmail: engineeringqualitypodcast@gmail.com

    33 min
  4. 12: Holistic Testing with Lisa Crispin

    JAN 21

    12: Holistic Testing with Lisa Crispin

    We’re kicking off Season 2 of Engineering Quality with a very special guest - Lisa Crispin, a true pioneer in agile testing and one of the most influential voices in the quality engineering community. In this episode, Lisa joins Ale, Veronika, and Royalee to explore holistic testing - an approach that goes beyond “testing early” and looks at quality across the entire software development lifecycle. We discuss: What holistic testing really means (and why it’s more than shift-left) Why quality is a shared responsibility across the whole team How to build shared understanding before code is written Practical techniques like risk storming, example mapping, and pipeline mapping How testers can influence change without authority The power of relationships in DevOps and modern teams Whether you’re a tester, developer, product manager, or engineering leader, this episode offers practical insights and inspiration to help you build better software - together! Connect with Lisa: 🌐 Website: https://www.lisacrispin.com  💼 LinkedIn: https://www.linkedin.com/in/lisacrispin  🦋 BlueSky: @lisacrispin.bsky.social Follow us on social: 💼LinkedIn: Engineering Quality 🎥 YouTube: @EngineeringQuality 🌐 Website: https://www.engineeringqualitypodcast.com Email: engineeringqualitypodcast@gmail.com References & People Mentioned in this Episode: Risk Storming by Beren Van DaeleMapping from Matt WynneAshley HunsbergerAbby BangserPractical Guide to Testing in DevOps - By Katrina ClokieThe Quality Coach's Handbook - Anne-Marie CharrettThe Paradox of Choice XMind - Mind Mapping Tool

    38 min

Ratings & Reviews

5
out of 5
3 Ratings

About

Join hosts Ale, Royalee, and Veronika as they explore the role of quality in software engineering through conversations with industry guests and firsthand experiences. Each episode delivers practical tips for improving testing, automation, and processes, insights from the e-commerce, ad-tech, and education industries, and a shared belief that quality is everyone’s responsibility—not just testers!

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