Dave and Dharm DeMystify

Dave and Dharm DeMystify Fintech

A unique perspective of Fintech formed through decades of designing and delivering online financial services.

  1. EP 142: DEMYSTIFYING  AI AND THE FUTURE OF ADVICE WITH HELENA WARDLE FOUNDER MONEY MEANS

    3 THG 10

    EP 142: DEMYSTIFYING AI AND THE FUTURE OF ADVICE WITH HELENA WARDLE FOUNDER MONEY MEANS

    In this episode of Dave and Dharm Demystify, the 2 D's sit down with Helena Wardle, a Chartered Financial Planner and founder of the fintech Money Means, to explore how technology is transforming financial advice. Helena explains her motivation for building AIDA, an AI-powered digital advisor designed to make quality financial guidance accessible to people who traditionally couldn’t afford it. She discusses the challenges of creating technology that isn’t just functional but genuinely supportive, conversational, and capable of replicating the empathy and understanding that clients expect from a human advisor. The discussion covers some of the hottest topics in financial services today: Why expert-trained AI models can handle not just processes and compliance, but also the relational side of advice. How regulation, liability, and accreditation will need to evolve as AI steps into roles once reserved for humans. The emotional side of money and why understanding client behaviour is as important as the numbers. The potential for AI to support collaboration across professions, from solicitors to accountants, creating a joined-up “team of digital advisors” around the customer. Helena also shares her belief that service industries, just like retail before them, are on the cusp of massive disruption, and why the firms that embrace AI will be best placed to thrive. With AIDA launching soon, this conversation offers a first look at how AI could democratise access to financial planning and reshape the advisor–client relationship forever. Chapters: 00:00 Meet Helena Wardle: Chartered Financial Planner 01:32 The Birth of Money Means: A FinTech Solution 02:36 Creating AIDA: The AI Digital Advisor 04:01 AI in Financial Advice: Challenges and Opportunities 06:40 Expert Trained Models: The Future of AI 08:23 The Disruption of Service Industries by AI 13:57 Training AI for Financial Exams 16:29 Regulation and Liability in AI Financial Advice 19:45 The Ethical Considerations of AI 21:13 Emotional Banking: Understanding Money's Emotional Impact 22:25 Incorporating Emotional Intelligence in Financial Planning 25:25 Personalising Financial Advice with AI 30:20 The Future of Financial Advice: AI vs Human Advisors 34:27 The Role of AI in Comprehensive Financial Planning 37:08 Launching AIDA: The AI Digital Advisor 39:02 Conclusion and Final Thoughts

    40 phút
  2. EP 141: DEMYSTIFYING THE STATE OF CRYPTO WITH STEPHANIE EMILE OF BINANCE

    3 THG 9

    EP 141: DEMYSTIFYING THE STATE OF CRYPTO WITH STEPHANIE EMILE OF BINANCE

    Dave and Dharmesh are joined by Stephanie Emile, General Manager of Binance FZE based out of the UAE, to demystify the evolving world of crypto, regulation, and adoption. Stephanie shares her journey of building Binance’s regulated home in Dubai, where the Virtual Assets Regulatory Authority (VARA) has emerged as a pioneering, crypto-native regulator. The conversation explores how the UAE’s forward-thinking stance positioned it ahead of global peers, taking bold steps even in the aftermath of events like the FTX collapse. Stephanie highlights the UAE’s pragmatic “try, learn, adapt” culture, contrasting it with slower traditional regulators such as the FCA. Key themes include: Regulation as an enabler: Why licensing and collaboration with regulators matter for building trust with users, banks, and institutions. User experience and adoption: The crypto space must become simpler, safer, and more intuitive for mass adoption – from wallets to payments to everyday transactions. The role of advisors: Just as financial advisors guide traditional investments, Stephanie argues that they will need to integrate digital assets into portfolios, supported by education initiatives like Binance Academy. Global outlook: From the UAE’s stablecoin projects to Trump’s stance against CBDCs, the discussion touches on how regulation in the US and elsewhere may shape the future of digital assets. Africa’s potential: With high adoption and demand for financial freedom, Africa emerges as a vital region for Binance’s long-term vision. Stephanie leaves listeners with a view of crypto not as a speculative playground, but as a tool for financial freedom, lower-cost remittances, and real-world use cases. Regulation, education, and innovation, she argues, will bring digital assets into the mainstream — not kill them.

    34 phút
  3. EP 136: DEMYSTIFYING THE ROLE OF BANKS NOW, WITH CHRISTIE H.KRISTENSEN OF DANSKE BANK

    25 THG 7

    EP 136: DEMYSTIFYING THE ROLE OF BANKS NOW, WITH CHRISTIE H.KRISTENSEN OF DANSKE BANK

    In this episode, the conversation centres on embedded finance and digital transformation with Christie Kristensen, Partnership Manager at Danske Bank. Christie shares her experience working across fintech and banking, and how Danske is evolving to meet the needs of corporate clients by embedding financial services directly into enterprise systems such as ERPs and treasury platforms. The discussion explores how Danske is moving beyond regulatory open banking APIs to offer premium APIs that support real-time, data-driven decision-making. These APIs are designed to automate traditionally manual workflows like financial reporting and cash management, reducing reliance on outdated file-based systems. Christie emphasises a strong co-creation model, where product development is informed directly by customer and partner feedback, ensuring relevance and tangible impact. She also describes how Danske’s strategy, known as the 428 plan, aims to position the bank as a vital infrastructure player in the ecosystem—focusing on powering finance rather than owning the user interface. The integration of AI and real-time data is also touched upon, with a view towards future-proofing financial operations and enabling predictive insights for finance professionals. With a culture that mirrors fintech agility, cross-functional collaboration between tech and business, and a firm commitment to customer-centric innovation, Danske Bank is setting a benchmark for how traditional institutions can reinvent themselves in the embedded finance era.

    30 phút

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A unique perspective of Fintech formed through decades of designing and delivering online financial services.

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