Work with Purpose: A podcast about the Australian Public Sector

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Work with Purpose is the must-listen podcast for those working Australia’s public sector, covering best practice, leadership conversations, research, and critical issues. Three times a month, we speak to current public servants, leading academics, and other public sector experts about how to best serve Australia’s communities, from essentials such as policymaking to building inclusive leadership practices. Work with Purpose is produced in a partnership between contentgroup and IPAA ACT. Hosted on Acast. See acast.com/privacy for more information.

  1. EP#148: Integrity, fairness and the role of the Merit Protection Commissioner

    5 NGÀY TRƯỚC

    EP#148: Integrity, fairness and the role of the Merit Protection Commissioner

    In this episode of Work with Purpose, host David Pembroke speaks with Jamie Lowe, the Merit Protection Commissioner for the Australian Public Service and the Parliamentary Service, about how fairness, transparency and integrity are upheld across the APS. Described as the Commonwealth’s “workplace umpire,” Jamie and her office review promotion decisions, Code of Conduct inquiries and other workplace matters to make sure they’re not only lawful, but fair and correct. She explains how her team provides impartial review, carefully manages conflicts of interest, and works with agencies to lift capability and strengthen decision-making. Jamie also shares her career journey as a long-serving public servant, the lessons the APS can take from Robodebt, and why procedural fairness is essential in maintaining trust and confidence across the APS. Key tips: Document decisions clearly – thorough records ensure fairness and allow meaningful feedback in recruitment and promotions.Empower staff through reviews: Code of Conduct processes give people the confidence to raise concerns and strengthen workplace culture.Own-motion audits, shared case studies and communities of practice improve decision-making and integrity across the APS. Hosted on Acast. See acast.com/privacy for more information.

    37 phút
  2. EP#147: Building a data-driven Public Service

    21 THG 9

    EP#147: Building a data-driven Public Service

    In this episode of Work with Purpose, David Pembroke speaks with Dr David Gruen AO Australian Statistician and the inaugural head of the APS Data Profession about the transformative role data plays in the public sector. The APS Data Profession, launched in 2020, it has grown from a pilot into a thriving community of 13,500 members across Commonwealth, state and territory governments. The profession is about more than technical skills. It’s building a culture of evidence-based decision making, giving leaders confidence in using data, and opening career pathways through graduate streams and cadet programs. Dr Gruen reflects on how communities of practice, the Data Capability Framework, and initiatives like the Data Awards are shaping a smarter, more collaborative public service ready for challenges like AI and machine learning. Key takeaways:Why data matters in government – the APS Data profession is building skills and a culture that supports evidence-based decisions.How the data profession is growing - from graduate programs to communities of practice, creating a strong pipeline of talent and collaborationWhat leaders need to know – why senior executives and decision makers must understand data to better shape outcomes for Australian citizens Hosted on Acast. See acast.com/privacy for more information.

    29 phút
  3. EP#146: Thinking smarter: Evidence, bias and better public decisions

    31 THG 8

    EP#146: Thinking smarter: Evidence, bias and better public decisions

    How do public servants make smart decisions when time is short and the stakes are high? In this episode, host David Pembroke is joined by two leading experts in organisational decision-making: Eric Barends, Managing Director of the Centre for Evidence-Based Management, and Alessandra Capezio, Associate Professor of Organisational Behaviour at the Australian National University. Together, they explore how public servants can make better decisions by combining data, research, stakeholder input, and professional experience. The conversation delves into the challenges of balancing instinct and evidence in fast-paced environments, the risks of relying on heuristics and cognitive biases, and the importance of cultivating a culture that supports critical thinking and evidence-informed practice. Key tips:  Use multiple sources of evidence to support decision-making. Avoid relying solely on personal experience; combine organisational data, scientific research, stakeholder perspectives, and expert judgement.Challenge cognitive biases. Recognise common pitfalls like solution fixation and authority bias, and ask critical questions to uncover root causes.Build capability and culture. Equip teams with the skills and shared language to critically appraise evidence, even under time pressure, and foster leadership that values evidence-based practice. Show notes: Evidence-based tools and resources | Center for Evidence-Based Management websiteOnline course on evidence-based management | CEBMaEBDM support, short courses and bespoke offerings | Associate Professor Alessandra Capezio via ANU Hosted on Acast. See acast.com/privacy for more information.

    50 phút
  4. EP#145: Voices beyond the ballot: How letters shape Australian politics

    17 THG 8

    EP#145: Voices beyond the ballot: How letters shape Australian politics

    Have you ever written to a politician? What did you hope to achieve? In this episode of Work with Purpose, guest host Andrew Metcalfe AO FIPAA explores the power of personal correspondence in shaping Australia's political landscape. With around 150,000 letters and emails received annually by the Prime Minister, new research is shedding light on how these messages influence policy and public discourse. Dr Daniel Casey and Dr Marija Taflaga from the Australian National University unpack the findings of Daniel's research into letters sent to Prime Minister John Howard between 1996 and 2000, and discuss broader insights from the POLEVPOP project on how politicians evaluate public opinion. From heartfelt pleas and policy critiques to unexpected administrative revelations, this episode reveals how everyday Australians have helped shape the national agenda – one letter at a time. Key tips:Write to policymakers – letters from the public are a vital democratic tool, offering depth and context beyond the ballot box.Tell your story. Personal stories – especially those that tug at the heart – can leave a lasting impression on policymakersOpt for handwritten or emailed letters. Despite the rise of social media, private correspondence remains a powerful and personal form of civic engagement. Show notes:How politicians evaluate public opinion (POLEVPOP) | ANUExplore one of the featured letters: Jeffrey Funerals letter to the PM (1996) | via Daniel CaseyDaniel Casey, 'Dear John...': Letters from the public to Prime Minister Howard | UNSW Library Hosted on Acast. See acast.com/privacy for more information.

    29 phút
  5. EP#144: Institutional integrity amid uncertainty: Key insights from the ASPA Conference

    3 THG 8

    EP#144: Institutional integrity amid uncertainty: Key insights from the ASPA Conference

    Hosted by IPAA National President Andrew Metcalfe, AO FIPAA, this episode of Work with Purpose explores how the public sector might manage an increasingly complex global public sector environment, while maintaining a spirit of humility and empathy in serving the community. Public administration on a global scale is facing challenges from growing hostility influenced by misinformation and political rhetoric, which is impacting public servants’ morale and the perception of government institutions. In this discussion, Crawford School of Public Policy Director Janine O’Flynn reflects on her address to the 2025 American Society of Public Administration Conference which highlighted these issues alongside efforts to build a positive narrative for public service and the integration of technology like AI in governance. This podcast delves into the long-running global debate on the value of public service – a conversation that continues to evolve across different national contexts. Key tips: Lead with empathy – recognise the emotional toll of uncertainty and trauma on public sector employees. Whether you're a leader or a colleague, approach conversations and decisions with compassion and understanding.Champion positivity – actively highlight the value and impact of public sector work. Sharing success stories and meaningful contributions helps counteract public hostility and rebuild trust.Engage thoughtfully with AI – understand that trust in artificial intelligence depends on more than just technology; it requires ethical oversight, sound judgement, and high-quality data. Advocate for systems that challenge, rather than replicate, existing biases. Show notes:Utrecht University project on Successful Public Governance | Utrecht University, NetherlandsSpeech to the American Society for Public Administration | Crawford School of Public PolicyPathways to Positive Public Administration: An International Perspective | Open source book via Elgar OnlineHas the time arrived for Positive Public Administration | The MandarinAutomated Assistance in Administrative Decision Making [2004] | Administrative Review Council Reports2025 American Society of Public Administration Conference | ASPANet Hosted on Acast. See acast.com/privacy for more information.

    34 phút
  6. EP#143: Stacking skills: Microcredentials and the future of public sector learning

    27 THG 7

    EP#143: Stacking skills: Microcredentials and the future of public sector learning

    How can public sector professionals keep their skills sharp without committing to years of study? Microcredentials may be the answer. In this episode of Work with Purpose, host David Pembroke speaks with Professor Deborah Blackman from UNSW Canberra and Kristen Risby from the Australian Public Service Commission about how microcredentials are transforming learning in the public sector. Explore the co-design process behind new postgraduate offerings as our speakers share lessons from recent pilot programs and highlight how these short, credit-bearing courses are helping public sector professionals build relevant skills without committing to long-form study. Key tips Choose microcredentials that offer credit – look for courses that meet university standards and contribute to formal qualifications. These are stackable and recognised across institutions.Embed learning into your workplace – apply course content directly to your current role through reflective assessments and practical tasks that reinforce learning outcomes.For those wanting to create a course, co-design with practitioners for relevance – when developing or selecting a course, involve subject matter experts and end users to ensure the content is job-ready and aligned with sector. Show notes  Express your interest or find out more about the APS Academy microcredentials | APSC websiteExplore other learning opportunities with the APS Academy learning | APS AcademySubscribe to hear the latest news, events and offerings from the APS Academy | APS Academy Hosted on Acast. See acast.com/privacy for more information.

    31 phút
  7. EP#142: Care, kindness, and respect: A conversation with the Governor-General

    13 THG 7

    EP#142: Care, kindness, and respect: A conversation with the Governor-General

    In this landmark episode of Work with Purpose, host David Pembroke sits down with Her Excellency the Honourable Ms Sam Mostyn AC, Australia’s 28th Governor-General, for a deeply personal and wide-ranging conversation recorded at Government House. Marking one year and one day since her appointment, the Governor-General reflects on her journey from suburban Canberra to one of the nation’s highest offices. She shares insights into her upbringing, career, and the values that guide her leadership – care, kindness, and respect. Listeners will gain a rare glimpse into the evolving role of civic institutions, the importance of inclusive public service, and the power of storytelling in shaping national identity. From her early volunteerism to her work in law, sport, climate, and social justice, the Governor-General’s story is one of curiosity, courage, and commitment to community. In this episode, you’ll hear about her path to Governor-General, why care, kindness, and respect are central to her vision for modern leadership and public service, and how her diverse career shaped a holistic view of Australia’s institutions and the people who power them. This episode is a must-listen for anyone who cares about Australia’s future, the role of public service, and the values that bind us together. Key tips Champion civics education. Help build a more informed and engaged society by promoting understanding of Australia’s democratic systems and institutionsCollaborate across sectors. Break down silos between public, private, and community sectors to foster innovation and shared purposeLead with compassion. Embed care and kindness into everyday decision-making – whether in policy, leadership, or community engagement. Hosted on Acast. See acast.com/privacy for more information.

    54 phút
  8. EP#141: NAIDOC Week Special: Strength, Vision, and Legacy

    6 THG 7

    EP#141: NAIDOC Week Special: Strength, Vision, and Legacy

    In this special NAIDOC Week edition of Work with Purpose, guest host Kate Driver, CEO of IPPA ACT, leads a powerful and heartfelt conversation celebrating the theme of NAIDOC Week 2025: The Next Generation – Strength, Vision, and Legacy. Kate is joined by two inspiring young First Nations leaders – Luke Stevens, a proud Gimuy Waluburra Yidinji and Kuku-Yalanji man working at the Department of Home Affairs, and Tianie Scott-Knight, a proud Yankunytjatjara, Pitjantjatjara, Anmatyerre, Kamilaroi and Wiradjuri woman and First Nations lead at the Department of Foreign Affairs and Trade. This episode is a tribute to the strength of First Nations peoples and a call to action for deeper understanding, curiosity, and reconciliation within the public sector and beyond. Key tips:Consider cultural identity and the importance of connection to Country when engaging with First Nations in the public sectorStorytelling, music, and art play an important role in shaping First Nations leadershipAllies can support First Nations by walking alongside them and genuinely listening to them. Hosted on Acast. See acast.com/privacy for more information.

    35 phút
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Work with Purpose is the must-listen podcast for those working Australia’s public sector, covering best practice, leadership conversations, research, and critical issues. Three times a month, we speak to current public servants, leading academics, and other public sector experts about how to best serve Australia’s communities, from essentials such as policymaking to building inclusive leadership practices. Work with Purpose is produced in a partnership between contentgroup and IPAA ACT. Hosted on Acast. See acast.com/privacy for more information.

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