Tech-Savvy Dietitian

Courtney Vickery
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Welcome to The Tech-Savvy Dietitian, your guide to running a smoother, more organized private practice. I'm Courtney Vickery, a registered dietitian who learned that having the clinical skills isn't enough - you need systems that work. In each episode, we'll tackle the practical side of private practice: websites that actually convert, tech tools that don't give you headaches, and strategies to streamline your workflow. Whether you're drowning in admin tasks or just starting your practice, we're here to help you spend less time managing your business and more time doing what you love - helping your clients. Join us as we chat with successful dietitians and practice management experts who've figured out how to make technology work for them, not against them. We'll share real solutions for real practices, focusing on what actually works in the world of weight-inclusive care. From fixing your scheduling nightmares to making your website work harder for you, The Tech-Savvy Dietitian brings you practical strategies you can implement right away. Because your time is better spent helping clients, not fighting with tech.

  1. HACE 2 DÍAS

    TSD: S1 E5 - “I Keep Forgetting to Follow Up.” Let’s Build a System for That

    [00:00] Introduction Why follow-ups matter: It's not just lost income, it's broken trust The reality of running a practice: sessions, sick kids, and things filed under "later" [02:00] Common Follow-Up Moments That Get Forgotten Potential client inquiries Discovery calls that went quiet Clients who ghosted mid-package (yes, even prepaid ones!) Unanswered portal messages People who downloaded freebies but never heard from you again These are relationship moments, not just admin tasks [04:00] Gmail & Google Workspace Solutions Using labels and folders (Courtney's an inbox zero + folder person!) Smart inboxes in Apple Mail desktop app Courtney's favorite folders: Meetings folder (automatically sorts all meeting invites) To-Do (using orange flag + orange heart emoji) Waiting on Reply (purple flag + purple heart emoji) Pro tip: Use emoji to remember which flag color = which folder [07:00] MailButler Game-Changer Creates tasks directly from emails Integrates with Apple Reminders Why Courtney switched from big project management tools to Apple Reminders for small tasks "It's the little things that slip through the cracks and cause the most risk" [09:00] Practice Better Tips Use tags to flag clients who haven't booked their second session Create tasks within Practice Better Filter clients who don't have recent bookings [10:00] The Natural Flow Question Just like habits with clients: if it doesn't come naturally, you won't use it Look at what you ALREADY use (email, calendar) and build on that Google Tasks is right there in Google Calendar—use what's in your face Don't create a Google Sheet tracker if you never open Google Sheets [12:00] What to Actually Say in Follow-Ups Don't overthink it—keep it short and warm For inquiries: "Hey, I just wanted to follow up in case my last message got buried. I'm still happy to chat if you're interested." For ghosted clients: "I've been thinking about you and wanted to check in. There's no pressure, but I'm here if you're ready to reconnect." For missed questions: "Apologies for the delay. I missed your message earlier, but I wanted to circle back." Remember: We're connecting, not selling [14:00] The Power of Email Templates Save brain power by having templates ready Reference to previous episode on email templates These feel-good follow-ups are perfect template candidates [15:00] Action Items Choose 2 of the following: Create a "Waiting For" label/folder in Gmail and assign to 3 emails NOW Calendar block: "Follow-Up Friday" (30 minutes weekly to sweep missed replies) Add a "Follow-Up Needed" custom field in Practice Better Create a follow-up tracking board (Notion/ClickUp/SmartSuite) Try MailButler (or similar email management extension) [17:00] Courtney's Current Setup Apple Mail (never bothered before, but now loves it) MailButler extension Busy Cal coordination SmartSuite for big project boards "You won't know what works for you until you try something" [18:00] Final Thoughts Pick the EASIEST action item—we're not trying to be fancy Following up doesn't make you pushy, it makes you reliable Stop leaving money, trust, and client progress on the table Available services: Strategy sessions + system setup at Declet Designs, or join Clinician Crew [19:00] Next Episode Preview Digital boundaries: What to do when clients message you at 10 PM on Saturday Connect with Courtney: Website: decletdesigns.com Community: cliniciancrew.com Schedule a strategy session for system setup help Leave a Review: If this episode helped your practice feel a little lighter, follow the show and leave a review!

    12 min
  2. TSD: S1 E4 - What to Automate (and What You Should Keep Human)

    29 OCT

    TSD: S1 E4 - What to Automate (and What You Should Keep Human)

    Highlights: 00:02 – Why automating doesn’t mean losing your personal touch 04:15 – What to automate: scheduling, reminders, forms, and payments 09:40 – Tools that make automation easier (without adding another subscription) 13:20 – How to set up automated post-session check-ins that actually help 18:05 – What should never be automated — red flags, emotional follow-ups, and referrals 25:10 – The concept of “hybrid automations” and how Courtney uses them 28:50 – A mini-challenge: audit your weekly tasks and automate one thing Mentioned Tools & Ideas: Practice Better Google Workspace scheduler TidyCal & Calendly Stripe, Square, QuickBooks Hybrid automation ideas (template-plus-personalization) Next Steps: ➡️ Audit your weekly tasks to find one thing to automate. ➡️ Create one new email or intake template to save future you some sanity. ➡️ Write your “never automate” list for clarity and boundaries. Connect with Courtney: 💻 decletdesigns.com 🧠 cliniciancrew.com ✉️ Follow The Tech-Savvy Dietitian Podcast for more practical systems talk — minus the buzzwords.

    17 min

  3. 22 OCT

    TSD: S1| E3 - A Smarter Client Onboarding System (Without Overcomplicated Tech)

    📌 What We Cover: Why onboarding isn’t just admin — it’s client relationship building How to use Practice Better Programs to make onboarding feel like a course Using Google Workspace to automate intake and email What to include in your welcome email (and why you need one!) Creating a values-aligned intake form that doesn’t feel cold or clinical How to incorporate conditional logic so forms don’t overwhelm clients Tips for making your communication boundaries crystal clear How to send less email (while still being super supportive) 🛠 Quick Wins from This Episode: Write your onboarding welcome email template Record a short “Welcome to the Portal” video Review your intake forms for inclusivity and length Set up one simple automation from booking → welcome email + intake form Don’t overthink it: just make it warm, clear, and consistent 🧠 Tools Mentioned: Practice Better Google Workspace Mailman for Gmail Zoom (for recording quick intro videos) 📥 Free Resource: Download the Ultimate Systems Checklist to help you map out your tech, communication, and automation flow: 👉 cliniciancrew.com

    13 min

  4. 15 OCT

    TSD: S1 | E2 - Create an Inquiry Form That Protects Your Time, Energy, and Values

    Episode 2 — Create an Inquiry Form That Protects Your Time, Energy, and Values Welcome back to The Tech-Savvy Dietitian Podcast, where we believe your systems should support your practice — not sabotage your sanity. I’m your host, Courtney Vickery, a registered dietitian turned web designer and tech translator for private practice owners who are tired of playing calendar Tetris and inbox detective. 💡 What You’ll Learn If you’re a non-diet, weight-inclusive provider who’s feeling drained by endless admin tasks and unaligned inquiries, this episode will show you how to set up an inquiry or waitlist form that helps filter in the right clients — with empathy and clarity. You’ll learn how to: Use conditional logic to create filtering questions Write inquiry forms that align with your non-diet, weight-inclusive values Automate your pre-screening process with tools like Practice Better or Google Forms Avoid collecting unnecessary PHI (protected health information) Set up kind, clear automated replies that educate and connect with curiosity 🧠 Key Takeaways Filtering isn’t cold — it’s kind. You’re protecting your time and your potential client’s energy. Clarity prevents burnout. When your form communicates your approach upfront, you spend less time manually vetting. Automation = boundaries. Tools like Practice Better or Google Forms with conditional logic can save hours of admin work. Neutral language matters. You can gently introduce non-diet principles without alienating those still early in their journey. ⚙️ Quick Wins You Can Do Today Add a filtering question to your current inquiry form Write a template email that explains your approach once (and reuse it) Audit your form for conditional logic options Add a checkbox like: “I understand that this practice does not provide weight loss counseling as a primary service.” 🛠 Tools Mentioned Practice Better – for HIPAA-compliant forms and automations Google Forms + Google Sheets – for basic workflows Zapier – for connecting tools Clinician Crew – for prebuilt templates and peer support 🔗 Resources Clinician Crew Membership – Templates + community for weight-inclusive providers Declet Designs – Website, branding, and tech strategy for clinicians Book a Tech Strategy Session – Get hands-on help setting up your systems ⏭️ Next Episode Next week, we’ll be talking about how to set up a smarter client onboarding system that welcomes clients seamlessly — without adding to your workload. 💬 Connect If today’s episode helped your practice feel a little lighter, share it with a friend or leave a quick review! Follow along at decletdesigns.com or come hang out with us in Clinician Crew.

    9 min
  5. TSD: S1 | E1 - Why You're Drowning in Admin Work in your private practice

    6 OCT

    TSD: S1 | E1 - Why You're Drowning in Admin Work in your private practice

    Title: Why You're Drowning in Admin Work in your private practice Summary: A deeper look at the biggest admin traps in private practice and how to fix them. Timestamps: 00:00 – Welcome + what we’re covering 03:12 – Why burnout happens in admin work 07:45 – How to simplify your workflow 12:30 – Quick wins to automate today Resources Mentioned: Practice Better, Zapier, Mailbutler Connect: Work with us

    9 min
  6. Podcast Announcement: Seasons are coming!

    04/03/2024 · CONTENIDO EXTRA

    Podcast Announcement: Seasons are coming!

    The Dietitian Turned Designer has an exciting announcement: We are moving to a Seasons model! Listen to this episode to learn more about this exciting update!

    2 min

  7. 26/01/2024

    EP. 29: How to use Google Workspace to run your entire private practice

    In this episode, Courtney discusses the recent workshop topic from the Clinician Crew - how to use Google Workspace to run your entire private practice. Learn how to make the most out of your Google Workspace subscription and even run all aspects of your private practice using the apps included in Google Workspace. *Nothing mentioned in this podcast is meant to be legal advice. JOIN THE CLINICIAN CREW SCHEDULE A STRATEGY CONSULT REQUEST A WEBSITE AND SEO REVIEWWORK WITH COURTNEY

    12 min

  8. 11/01/2024

    EP. 28: Why Private Practices Should Start a Podcast

    In this episode of Dietitian Turned Designer, I dive into the reasons why private practice owners should consider starting a podcast. I chat about the stats of having a podcast, enhancing visibility, connecting with your audience and sharing valuable information in a personable way. I also share my favorite content creation tips and success metrics. Learn more about the value of a podcast and get actionable tips for you to start leveraging a podcast for your private practice. LET'S WORK TOGETHER   SCHEDULE A CONSULTATION   JOIN ME ON INSTA

    14 min
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Welcome to The Tech-Savvy Dietitian, your guide to running a smoother, more organized private practice. I'm Courtney Vickery, a registered dietitian who learned that having the clinical skills isn't enough - you need systems that work. In each episode, we'll tackle the practical side of private practice: websites that actually convert, tech tools that don't give you headaches, and strategies to streamline your workflow. Whether you're drowning in admin tasks or just starting your practice, we're here to help you spend less time managing your business and more time doing what you love - helping your clients. Join us as we chat with successful dietitians and practice management experts who've figured out how to make technology work for them, not against them. We'll share real solutions for real practices, focusing on what actually works in the world of weight-inclusive care. From fixing your scheduling nightmares to making your website work harder for you, The Tech-Savvy Dietitian brings you practical strategies you can implement right away. Because your time is better spent helping clients, not fighting with tech.

Información

  • Creador
    Courtney Vickery
  • Años de actividad
    2023 - 2025
  • Episodios
    35
  • Clasificación
    Apto
  • Copyright
    © Copyright Declet Designs, LLC 2025 All rights reserved.
  • Mostrar sitio web
    Tech-Savvy Dietitian

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