Bella In Your Business: Pet Sitting and Dog Walking Podcast

Episode 325: Retention Revolution: How To Decrease High Turn Over Rates

Are you tired of constantly having to replace employees and going through the hiring process over and over again? Imagine having a team that stays with you for the long haul! Imagine never having to worry about the retention of your staff. What would that look like to your business? I've got the secret to reducing turnover rates and keeping your employees happy, engaged, and committed. In this episode, I'm going to reveal the retention revolution and share with you the key steps to creating a positive and thriving company culture. And if you missed my BIG announcement on social, we are gearing up to start a new hiring group, Destination Hire. A two-week group jam-packed with everything you need to know about hiring, templates, sample schedules and a free 20-page download PDF. Listen for a special code in this episode for $20 off! Then head over to jumpconsulting.net/destinationhire Biggest Takeaways: 5:21 Destination Hire 12:27 Hire the right people 13:07 Foster a positive work culture 15:08 Address any conflicts or issues Recommendations: Hiring is the forefront of your business and the first step in good employee retention. But if your hiring starts off on the wrong foot, your retention of said employee will be less likely. That is why I created Destination Hire, a two-week group designed with YOUR hiring needs in mind. From hiring to onboarding/training, retention, employee letters, sample job duties, templates to utilize, a 20 page free download and a plethora of resources. This group has everything you will need to kick your hirin gear up. In this episode I give you a code to receive $20 off, head over to jumpconsulting.net/destinationhire and sign up today, the group begins February 6th! Links: Better Marketing With Bella Bella Vasta Instagram Mastermind Group Destination Hire Transcript: Welcome to Bella in your business. Today is February 2, 2023. I believe when this is posted, which is also Groundhog Day. Does your life feel like Groundhog Day? Does your business feel like Groundhog Day where you get up and you do the same thing every single day and you're not moving forward? If you answered yes to that, chances are that it's because you have a hiring problem. And as always, I want to come in and help you save the day. But first, I want to actually play something for you. This was from one of our listeners back on episode number 321. It was called four easy steps to ask for testimony. And while you absolutely should, I also included a downloadable script for you for free. But I got this voice note from someone and I want you to hear it. Oh my god, Bella. I'm listening to of course spelling your business and my car. And I'm listening to the testimonial episode. And I flipping love it. I can't wait to execute all the steps. When I'm done driving, I'm gonna listen again. And write down all the nose. You are amazing. I love that in your business. Isn't that great? That is actually from Becky Lee, who was just on the podcast back on episode 222. And she talked all about how she was kicking butt with hiring, and marketing, and all of that stuff, you guys, it should not go unnoticed that the people that listen to the podcast and then implement things from the podcast, the mastermind better marketing, they see results. You heard from Connie, probably 20 or 30 episodes ago, where I had told you guys and taught you how to respond to people who are DMing you in a way that like stands out and lands you the sale. And you heard from Connie like 20 episodes ago on how she like literally landed the sale and gained hundreds of dollars. So you guys, the doers, see the results. And I promise I don't just talk out here for like an experiment like stuff works. And it's super exciting. When I see your success, I get really energized by it. It helps me live my purpose. But listen, if you are one of those people out there today who feel like it is Groundhog Day, because guess what it is at the time of this posting. And you're just going through the same thing over and over and over again. It's also sometimes the definition of insanity. A lot of you I've been asking and talking with you on Instagram right now. And a lot of you have said that, you know, yeah, I want to hire but there's no one to hire or I get ghosted, or I just can't find anyone or they just don't work out or they quit, or, or or and I get it because the whole hiring process is it's very discouraging. It's very depressing as a business owner, right? You understand deep down whether you're conscious of it or not, that your net worth is your net work, okay, which in this case is the employees or your internal staff, your operations, whoever you have around you. And if we can't get great people on our team, then we can not move our business forward, which means we can not live out our vision or accomplish goals or have that quality of life that so many people blindly started a business because they wanted to work-life balance. They wanted to be their boss. But then somewhere along the line, you became a hostage to your company. Somewhere along the line, you became the backup if someone was sick. Somewhere along the line, if someone wanted to take off, you became that person that needed to do it or you're just so darn busy that you have no time to hire, let alone do everything that you need to do to prepare to hire, which would be SOPs, handbooks, manuals, figure out what kind of questions to ask them to figure out how to front load the whole thing. So you're just flying by the seat of your pants. Because that's what you do. You're a hustler. You figure it out. And it might not be great but you have hope for a better future. That's why you keep going every day. But guys, I'm here to tell you today about how to decrease high turnover rates. But before I get into that, I do want to make an announcement. And this is a really big announcement. I do this only like once a year. This year. We have gone bigger than we have ever gone in as long as I've been doing this. You might have joined me for the bosses in charge group. That's actually how I met Becky. It was like a year or two ago. And she found me through that. And she went in and just joined the mastermind, and she joined better marketing and Bella. And now like, the rest is history, like literally, and she's taking vacations and doing all kinds of amazing things. But I'm doing another hiring group. It's called destination hire. And the reason why it's called destination here is because I believe that your hiring ad should be the destination that that applicant keeps going back to, they are applying for multiple jobs, it's not just your job, but they keep going back to your job hopefully because they want to work for you. And they're really, really excited to work for you. And so Listen, guys, this is what I'm going to do from February 6 to February 17. That's two weeks, it's a Monday through Friday kind of group. And what I've done is, it's already scheduled, I have a minimum of two posts every single day. And these are teaching posts. This is like a high-paced class, okay? You don't have to do anything per se, there's no homework unless you choose to take action on the things that I'm teaching you. But every single day, there are a minimum of two posts, sometimes three, and these are long posts. The total post when I wrote this all out was 13,000 words. To give you an idea, my book was only 10,000 words. There's a lot of content in here. And as I was writing all this content, and again, this was actually over Christmas break, I was writing it, because I got that excited. And that fired up. I also decided to give you over 20 pages of a free PDF download that has tons of things, you guys, literally I wrote hiring ads for you. I wrote a sample job duties. I wrote a job offer email, I wrote a job rejection letter, and I wrote 10 engaging text messages. I wrote sample training schedules, like three-day training schedules. And like what you do on each one, I did interview questions, I did a knockout question, I did employee assessments, I gave you a standardized ranking system, I gave you a 30-day employee check-in checklist. And then we also correlated all of the Bella in your business hiring podcasts that like you can go back and listen to because you know we have over 330 episodes, that's a lot. And you can find them all. So I put them in a nice list for you. Also all the hiring blogs, basically anything I've ever written. And then, of course, all the mastermind resources. And this is basically like going to my intention is to literally like Firehose you full of so much information. So whether you think you're ready to do it now, or you will be ready in the future. This is a group you're not gonna want to miss out on, it's being offered at $47. But because you're listening right now, I want to reward you I love my podcast listeners a view go to jump consulting dotnet forward slash destination higher. That's junk consulting dotnet forward slash destination hire, you're gonna see it being offered $47. That's it. But wait, there's more. If you type in 20 Bala, I'll give you $20 off of that. I'm not looking to make money off of this, you guys, I'm not. I'm looking to pay my designers and pay my community manager and pay all the people that have had to put the tech together and all just basically bare minimum cover the costs. I'm not looking to make money off of this. I am looking to inspire and motivate you with honest-to-God hopes that you will take advantage of our sponsors. I'm going to be so completely clear about this our sponsors, there are three sponsors, one guess what jumped mastermind, but you couldn't, I bet you couldn't predict that. Because of the job mastermind. That's where everyone's hiring this is people doing it differently. Also pet care team training, Pet Care Team training.com. I am the co founder,