Everyday Business Problems

the Crysler Club

When it comes to your business, you know everything – except what you don't. Hosted by David Crysler, each episode we dive into finding and solving everyday business problems. Learn from business leaders and subject matter experts about the challenges they've overcome, and the challenges they still face. Join us for fresh insights, real talk, and inspiration to grow your business!

  1. JAN 27

    The Mistake Leaders Make When Solving Problems

    In this solo episode of the Everyday Business Problems podcast, Dave Crysler breaks down a root issue that quietly derails improvement efforts across organizations, weak problem statements. Drawing from decades of root cause analysis work in manufacturing and service businesses, Dave explains why vague declarations like "we want to implement AI" or "we have a quality issue" lead teams to chase symptoms instead of solving real problems. Using clear, real-world examples, this episode shows how stronger problem statements create clarity, alignment, and better decisions, before tools, solutions, or fixes ever enter the conversation. What You'll Discover: Why most teams confuse problem statements with goals or solutions. How vague problems lead to wasted time, money, and energy. The difference between symptoms and true root causes. Real examples of weak vs. strong problem statements from operations and services. Common traps like mixing in solutions, outcomes, or assumptions too early. How overly detailed problem statements can be just as harmful as vague ones. Simple tests to know whether your problem statement is clear enough to act on. Why strong problem definition is the foundation of clarity, consistency, and accountability. If your team keeps fixing the same issues over and over, or if new tools and initiatives never seem to deliver the impact you expect, this episode will help you slow down, sharpen your thinking, and start solving the right problems first.

    26 min
  2. JAN 13

    Escalating vs. De-escalating: The Leadership Choice That Shapes Your Culture

    In this solo episode of the Everyday Business Problems podcast, Dave Crysler breaks down a pattern he's seen over and over again in leadership, defaulting to escalation instead of creating space to solve the real problem. Using real client stories and personal leadership lessons, Dave explores how emotionally charged reactions shut down learning, block root cause analysis, and quietly erode culture. This episode isn't about avoiding tough conversations. It's about knowing when escalation actually helps, and when it makes everything worse. What You'll Discover: Why escalation often feels productive but rarely solves the real issue. How emotional reactions push teams into defense and justification instead of problem-solving. The hidden risks of over-de-escalating and trying to appease everyone. How to slow down tense moments without ignoring accountability. A practical way to handle the "hot potato" when someone drops an urgent issue on your desk. Why gathering facts and setting the room matters more than immediate action. How repeated escalation shows up later as turnover, stalled growth, and customer churn. What leaders can do to reset after escalation and rebuild trust. If you've ever felt stuck in a cycle of fires, frustration, and repeat problems, this episode will help you rethink how you respond under pressure, and how small changes in behavior can create calmer teams and better outcomes.

    17 min
4.9
out of 5
15 Ratings

About

When it comes to your business, you know everything – except what you don't. Hosted by David Crysler, each episode we dive into finding and solving everyday business problems. Learn from business leaders and subject matter experts about the challenges they've overcome, and the challenges they still face. Join us for fresh insights, real talk, and inspiration to grow your business!