Everyday Comfort

Anthony Mound

We help homeowners make smart decisions and save money, and guide contractors on building trust, growing their business, and delivering real value.

  1. Sep 10

    Is It Time to Replace Your HVAC System?

    Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber. In this episode… Deciding whether to repair or replace an HVAC system isn't always as simple as comparing one repair bill with the cost of new equipment. Age matters, but so do efficiency, condition, safety, and the likelihood of future repairs. So how can homeowners make a smarter HVAC repair-or-replacement decision without spending money unnecessarily? HVAC professional Anthony Mound recommends looking at the full condition of the equipment rather than relying on age alone. A well-maintained older system may still have plenty of life left, while recurring repairs, safety concerns, or obsolete refrigerants can make replacement the better investment. Anthony also suggests weighing energy costs, previous maintenance, future repair risks, and how long you plan to stay in the home. Getting clear information — and a second opinion when something doesn't feel right — can help homeowners make a practical, informed choice. In this episode of Everyday Comfort, Chad Franzen of Rise25 talks with Anthony Mound, Owner of Trust 1 Services, about deciding whether to repair or replace an HVAC system. Anthony covers system lifespan, costly repair warning signs, and how refrigerant changes affect replacement decisions. He also discusses replacing AC and furnace equipment together and when homeowners should seek a second opinion.

  2. Aug 27

    What Really Goes Into the Cost of a Home Service Call?

    Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber. In this episode… When a plumber or HVAC technician shows up at your door, the price you pay covers a lot more than just the repair itself. Behind every service call are people, vehicles, software, marketing, training, and plenty of other costs that keep the business running. So what are you really paying for when you hire a home services company? Home services business owner Anthony Mound explains that fair pricing helps companies invest in good technicians, dependable vehicles, customer support, and the systems that keep services running smoothly. He also emphasizes tracking marketing performance, developing strong communication skills, and understanding the true cost of labor. Sustainable pricing helps businesses take care of both their teams and their customers. In this episode of Everyday Comfort, Chad Franzen of Rise25 talks with Anthony Mound, Owner of Trust 1 Services, about what factors into the cost of plumbing and HVAC services. Anthony breaks down pricing, operational expenses, and healthy margins. He also shares insights on marketing, team support, and running a sustainable services business.

  3. Aug 13

    How to Vet a Plumber or HVAC Contractor Before Hiring

    Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber. In this episode… Choosing a contractor often comes down to more than comparing prices or reading a few online reviews. Homeowners need to understand whether the company they hire is qualified, transparent, and focused on solving the right problem. So what should homeowners look for before trusting a contractor with an important repair or replacement project? Home services expert Anthony Mound explains that careful vetting starts with paying attention to how a contractor communicates, recommends solutions, and sets expectations. Homeowners should verify licensing and insurance, compare the actual scope behind competing quotes, and question recommendations that seem driven by a sale rather than their needs. Anthony also encourages getting second opinions when major repairs or replacements are proposed and looking beyond review scores to a company's broader reputation and track record. Informed homeowners are better equipped to recognize trustworthy professionals and avoid costly surprises. In this episode of Everyday Comfort, Chad Franzen of Rise25 chats with Anthony Mound, Owner of Trust 1 Services, about how homeowners can vet contractors and avoid getting burned. Anthony explains how to compare quotes, verify credentials, and recognize sales-driven recommendations. He also touches on online reviews, upfront deposits, and second opinions.

  4. Jul 2

    A Homeowner's Guide to Heat Pump Installation and Performance

    Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber. In this episode… Heat pumps are becoming a popular option for homeowners looking to improve comfort, efficiency, and long-term energy use. With installation costs, rebates, ductwork concerns, and cold-climate performance to consider, how can homeowners know whether a heat pump is right for them? HVAC expert Anthony Mound says it depends on proper design, installation quality, and the condition of the home. Homeowners should make sure their system is correctly sized, their ductwork is sealed and insulated, and their home has enough insulation to prevent energy loss. Anthony also recommends asking contractors for Manual J calculations, checking references, reviewing warranties, and understanding how thermostat settings affect heat pump performance. With the right planning, homeowners can avoid costly mistakes and improve their system's performance. In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss heat pump installation and performance. Anthony explains how heat pumps work, why electric bills may rise after installation, and how homeowners can avoid choosing the wrong installer.

  5. Jun 18

    Plumbing and HVAC Questions Homeowners Are Afraid To Ask

    Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber. In this episode… Homeowners often notice small plumbing or HVAC problems before they understand what is causing them. A running toilet, uneven room temperature, strange drain smell, or rising utility bill can feel confusing — and sometimes expensive. How can homeowners tell what is normal, what needs maintenance, and what requires a professional? Anthony Mound's answer is to start by understanding the likely cause before jumping to a costly fix. As a plumbing and HVAC expert, he recommends checking simple issues first, such as dried-out drain traps, clogged or aging filters, ductwork problems, and water heater maintenance. Anthony also advises homeowners to ask contractors about pricing, overhead, warranties, and long-term value so they can compare quotes more confidently. These practical steps help homeowners make smarter repair and replacement decisions. In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss common plumbing and HVAC questions homeowners are afraid to ask. Anthony talks about toilet and drain issues, how to compare contractor quotes, and when repairs, tankless systems, heat pumps, or AC problems require deeper attention.

  6. Jun 4

    How To Build a People-First Plumbing and HVAC Business

    Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber. In this episode… Building a successful home service business takes more than technical skill — it requires the right people, a strong culture, and a commitment to earning customer trust. So how can leaders in the trades build teams that deliver great work while continuing to grow? According to plumbing and HVAC business owner Anthony Mound, the answer starts with hiring for character and training for skill. Technicians must be honest, coachable, and customer-focused before anything else. Anthony recommends investing in training, creating clear career paths, using core values to guide hiring and retention, and building a culture where mistakes become learning opportunities. By supporting employees, business owners can improve customer experiences and strengthen long-term teams. In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss building a people-first plumbing and HVAC business. Anthony shares the importance of character in hiring, how employee culture affects customer service, and why ongoing training helps teams adapt to AI, code changes, and new industry standards.

  7. May 21

    Rodent Control Tips for Homeowners: Prevention, Cleanup, and Exclusion

    David Dorfman is the Co-owner of Rodents Stop, an independent, family-owned Southern California rodent cleanup and control company. Rodents Stop focuses on rodent treatment, exclusion, cleanup, attic cleaning, and decontamination, with an emphasis on natural, pet-safe solutions. David works alongside his father on initial inspections, helping customers identify entry points and pursue long-term rodent prevention solutions. In this episode… Rodents are often treated like a nuisance that can be solved with a few traps, but the real issue usually runs deeper. Noises in the attic, chewed wires, droppings, and recurring activity can all point to a problem that has been developing for months. What does it take to stop rodents from coming back? David Dorfman's answer is to solve the source of the problem, not just catch what's visible. As a rodent control and cleanup expert, he explains that homeowners should seal entry points first, then remove scent trails that help rodents navigate, and finally trap whatever remains inside. David also advises homeowners not to wait once they see signs of activity, since delayed action can lead to contaminated insulation, damaged wiring, and more aggressive infestations. Prevention and proper exclusion are more effective than relying on ongoing trap services. In this episode of Everyday Comfort, Anthony Mound sits down with David Dorfman, Co-owner of Rodents Stop, to talk about effective rodent prevention and cleanup. David discusses how Rodents Stop differs from traditional exterminators, the importance of cleaning attics and crawl spaces, and how dog owners can reduce the risk of rodent problems.

  8. May 7

    Mass Save Explained: Benefits, Misconceptions, and What Homeowners Need To Know

    Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber. In this episode… Energy efficiency programs promise savings, sustainability, and smarter home upgrades — but are they really as straightforward as they seem? Between rebates, financing offers, and evolving requirements, homeowners often find themselves navigating a maze of information. So how can you tell if these programs truly benefit you or just add complexity? HVAC expert Anthony Mound says that it depends on your goals. Programs like Mass Save are ideal for homeowners prioritizing long-term efficiency and reducing environmental impact over upfront cost savings. Anthony advises conducting thorough research since rebates rarely cover the full expense, and upgrades like electrical panels can add significant costs. Weigh the pros and cons carefully and choose solutions based on your home's specific needs rather than incentives alone. In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss Mass Save and its impact on homeowners. Anthony talks about how the program promotes electrification, common misconceptions about rebates, and the financial considerations of upgrading to energy-efficient systems.

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We help homeowners make smart decisions and save money, and guide contractors on building trust, growing their business, and delivering real value.