Everywhere Commerce

Nuvei

This is Everywhere Commerce, where we explore the hidden systems behind global growth. A podcast about the forces shaping global commerce and the payments infrastructure behind it. Each episode takes a different angle: a vertical, a payment method, a use case, to examine how payments infrastructure shapes commercial outcomes in the real world. Produced by Nuvei, the infrastructure for every payment, everywhere. Learn more at nuvei.com

Episodes

  1. 1d ago

    The hardest payment in the world

    Travel looks easy until you peek behind the curtain.  Booking across currencies, juggling fraud checks, and wrangling ancient systems, every trip is a high-wire act few customers see. This episode of Everywhere Commerce asks: why are travel payments some of the hardest in the world, and what’s really at stake when checkout breaks? Join Siobhan O'Neill-Schwenk, Keli Sandeman from Virgin Atlantic, Damien Cramer of Nuvei, and industry consultant Paul van Alfen as they reveal the invisible complexity behind every flight, hotel, and holiday. Key topics include the outdated infrastructure powering global payments, the massive revenue lost to false declines, with 1 in 6 travelers wrongly turned away, and the strategies leading airlines use to recover lost sales and optimize approvals. The episode also tackles the looming impact of AI-driven booking agents and what could happen when machines book your next trip. Whether you’re scaling a global marketplace or booking your next adventure, tune in for high-stakes stories, essential insights, and actionable fixes that keep money flowing and journeys on track. Chapters 00:00 - Introduction 01:24 - Why Travel Payments Are So Challenging 03:28 - The Problem of Payment Declines 09:10 - Outdated Infrastructure and Legacy Systems 12:58 - Prepayment Risk in Travel 15:34 - Winning Back Lost Customers 16:52 - Importance of Localization 18:12 - Scaling Payment Methods Globally 21:01 - The Role of Customer Preferences 22:01 - The Impact of AI and Agentic Commerce 25:28 - Why Travel Is the Hardest Payment Challenge 26:17 - The Future of Travel Payments Follow Us Facebook @NuveiInstagram @NuveiLinkedIn @NuveiPresented by Nuveihttps://www.nuvei.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    The hardest payment in the world

About

This is Everywhere Commerce, where we explore the hidden systems behind global growth. A podcast about the forces shaping global commerce and the payments infrastructure behind it. Each episode takes a different angle: a vertical, a payment method, a use case, to examine how payments infrastructure shapes commercial outcomes in the real world. Produced by Nuvei, the infrastructure for every payment, everywhere. Learn more at nuvei.com