Executive Exchange

Fortune

Leadership editor Ruth Umoh sits down with some of the most influential names in business to talk about their rise to fame, fortune, and challenges navigated along the way. We dive deep into topics with our subjects to cover what they had to go through to get to where they are today and what it takes to become successful in the business world.

Épisodes

  1. How Tecovas Plans To Redefine Western Wear With Millennials Feat. Paul Hedrick and David Lafitte | Executive Exchange

    08/07/2024

    How Tecovas Plans To Redefine Western Wear With Millennials Feat. Paul Hedrick and David Lafitte | Executive Exchange

    On the latest episode of Executive Exchange, Leadership Editor Ruth Umoh sits down with Tecovas founder Paul Hedrick and CEO David Lafitte to discuss a recent fashion trend has swept the U.S.: Wearing cowboy boots to the altar. Ahead of that trend is the western style apparel company based out of Austin, Texas. Paul and David discuss how Tecovas launched in 2015 as the first and only digital-first cowboy boot brand in the market. In the early days, Paul would drive up with his mom to his former elementary school and sell boots out of their car. He was looking to create a brand that could fit into his everyday lifestyle. David breaks down their consumer, which are known as the "Millennial Trailblazer," which appeals to the 25-35 age gap. In 2023, Tecovas crossed over $200 million in sales and is expanding their reach into the Northeast by opening shops in Philadelphia and Boston. They currently have 32 stores in operation, where they created an environment that they call "Radical Hospitality" by offering customers free drinks and custom designs on their boots. They also talk about how recent trends, such as Beyoncé's new album Cowboy Carter, and Country music's popularity, have given the brand a boost in recognition, especially customers going down to the Sun Belt and southern states in the U.S. David feels that the trend will continue and Tecovas is gearing up to ship their products internationally in the near future.

    38 min
  2. From A Hot Dog Cart To A $4 Billion Empire: Shake Shack’s Next Chapter | Executive Exchange

    24/06/2024

    From A Hot Dog Cart To A $4 Billion Empire: Shake Shack’s Next Chapter | Executive Exchange

    On the latest episode of Executive Exchange, Leadership Editor Ruth Umoh sits down with legendary Shake Shack founder Danny Meyer and former CEO Randy Garutti to discuss the latter's departure, what he accomplished at the burger empire for over 2 decades, and what lies ahead for the brand. What started out as a hotdog cart in Madison Square Park in 2001, has now transformed into a $4 billion global behemoth. Former CEO Randy Garutti talks about working alongside Danny for 24 years in the restaurant industry and the impact he's had on his career throughout their time together. Randy leaves the company that now has over 540 restaurants in 19 countries. Danny reminisces about meeting Randy for the first time at his very first restaurant, Tabla, when he hired him to become manager of the restaurant. But once Shake Shack started to hit its stride in Madison Square Park, Randy was ready to step up to the plate and lead the team. They also discuss the new CEO, Rob Lynch, stepping in from Papa John's to lead the team and if there's ever going to be pizza on the Shake Shack menu. Their vision for Lynch is to mold new leaders in the brand to step up into larger roles in the future, just as they had done previously with Randy at the helm. Finally, the two discuss the latest conflicts in the Israel-Hamas conflict and the boycott that happened at the company as well as what their favorite orders are at Shake Shack. Danny is a little surprised at Randy's go to order.

    44 min
  3. 09/05/2024

    The Secret Behind Duolingo's Success Feat. Severin Hacker | Executive Exchange

    On the latest episode of Executive Exchange, Leadership Editor and Host Ruth Umoh sits down with cofounder and CTO of Duolingo Severin Hacker to discuss how AI can help with learning new languages, its popular owl mascot Duo, and why the company is now offering math and music lessons. Severin talks about how he got his start in Switzerland and wanted to take the opportunity to learn in the U.S. after going to university in his native country. He took that chance as a foreign exchange student and went to study at Carnegie Mellon University in Pittsburgh. When he got there, he met Luis von Ahn, who was a consulting professor in the Computer Science Department at the time, before he became cofounder and CEO of Duolingo. Severin says that his Duolingo work was the first and only full-time job he's ever had. He's endured tough times with the company, sharing that in the first five years of the business Duolingo made no revenue. That's when they decided to launch Super, which is a freemium subscription to the platform. Severin also talks about using AI within the company by introducing a feature called Roleplay where you can interact with a server at a restaurant in another language and learn to speak the language you're learning. He also touches on the layoffs Duolingo has had earlier in 2024, stating that all the layoffs were only done to freelance contractors because of AI's capabilities within the company. Plus, Severin shares how Duolingo is making the jump from teaching languages to now teaching music and math to users on the platform. They believe that learning by doing will lend itself well to those subjects for people. Finally, Severin dives into the creation of their mascot Duo, and how using the owl in their TikToks skyrocketed their popularity on the media platform to new heights.

    31 min
  4. I Built 1-800-Flowers To Become A $3 Billion Empire Feat. Jim McCann

    23/10/2023

    I Built 1-800-Flowers To Become A $3 Billion Empire Feat. Jim McCann

    On this episode of Executive Exchange, Founder and CEO of 1-800-Flowers.com Jim McCann joins senior editor and host Ruth Umoh in our Fortune studios to discuss how he turned one flower shop in Manhattan into a $3 billion company with worldwide recognition. Jim details how he started his career in social services, working at a non-profit organization in Queens, NY and bartending in Manhattan on weekends to supplement his income. One day, a customer came into the bar where he was working and told him that he was going to sell his flower shop. Jim, eager to learn about the business, asked the customer if he could come in on Saturday afternoons to work for him. Eventually, the customer sold the shop to Jim for $10,000, which started his journey in the flower business in 1976. Jim would buy more flower shops until he hit a crossroads. He wanted to expand his businesses, but wanted to extend further than just the New York City area. So, he wound up buying 1-800-Flowers from original founder Carl Westcott, and surprisingly took on $7 million of debt once he acquired the company. But that didn't stop Jim from disrupting the flower space, selling the stores he owned to regain capital and even changing the name to 800-Flowers. He also became a franchisor, which allowed him to sell stores off to franchisees to make more money and get out of the hole he acquired. A major turning point for the company came from a phone call from AT&T. They asked Jim if he would appear in a commercial for them to promote 1-800-Flowers, a name he had to go back to so people knew that it was a phone number. The commercial was only supposed to run for a week, but the spot tested so well that they continued to run it and was even featured during the broadcasts of the 1992 Summer Olympics. That exposure brought in not only sales, but new ideas for Jim and his brother Chris to keep up with current technology and grow the business to new heights. They then created their website in 1991, hiring engineers to build out the website, and was the first company on AOL to make a sale online in 1994. They launched the website in 1995 and continued to develop their technologies to keep up with the times. That innovation helped the company become a household name around the world in the years to follow. Today, Jim oversees a sprawling $3 billion multi-platform e-commerce site that sells much more than just flowers, including The Popcorn Factory, Cheryl's Cookies, Harry & David, and Wolferman's Bakery.

    34 min

À propos

Leadership editor Ruth Umoh sits down with some of the most influential names in business to talk about their rise to fame, fortune, and challenges navigated along the way. We dive deep into topics with our subjects to cover what they had to go through to get to where they are today and what it takes to become successful in the business world.