Experiences is a podcast about humans creating happy memories through their participation in the experience economy. We discuss how brick and mortar retail is changing rapidly, the clear winners in the experience economy, and visit with brands that are not just surviving, but thriving.
Pre-booked retail experiences are better
Mark and Chip discuss why the most powerful thing a brick and mortar retailer can do is offer pre-booked experiences.
How to be in the business of happiness as a retailer.
Mark and Chip discuss the future of the Experiences podcast, retailers' power to curate happiness and thrive, and some other things.
Why are all the stores closing?
Tens of thousands of traditional brick and mortar retailers are closing their doors. Why is this happening and what's replacing it? Matthew Karasick and Mark Sandeno discuss this phenomenon and introduce the Experiences app.