Fandom Unpacked

Situation

Come inside the minds of the world's greatest leaders of live experience brands with the Fandom Unpacked podcast series. Featuring conversations with the leaders on the front lines of brands who shape our culture, join us as we dive into the powers and forces that drive audience connection, loyalty, and lasting fandom. Hosted by Damian Bazadona (Situation), Peter Yagecic (A Mind at Work Consulting), and Maureen Andersen (INTIX). Fandom Unpacked is powered by Situation – the world’s leading marketing agency for live experience brands.

  1. 1D AGO

    The Live Experience Brand Behind Channing Tatum’s Biggest Movie

    Staying home has never been easier, which makes the decision to go out more meaningful and more demanding. We sit down with Vincent Marini, President of Content and Production at Free Association Live and the executive producer behind Magic Mike Live, to unpack what it really takes to earn a live audience in 2026: not hype, not spectacle alone, but a designed emotional journey that makes people feel something and then tell their friends. We talk about why live entertainment still does what film and streaming can’t, creating community through a shared room and shared reactions. Vincent breaks down how fandom changes when guests spend real time and money, why expectations skyrocket the moment someone buys a ticket, and what people most misunderstand about Magic Mike Live before they see it. We also get tactical on repeat visits: welcoming guests like they matter, building an authentic social media connection, and keeping the show fresh as pop culture evolves. We also explore the upcoming Magic Mike Live New York City venue near Times Square and why the hardest work is often hospitality: ticketing, greetings, food and beverage, seating, and every touchpoint that turns a night out into a unified 360 experience. We close with a big question for the industry: can immersive experiences deliver Broadway and West End caliber storytelling and emotion, not just participation? Subscribe, share with a friend who loves live shows, and leave us a rating and review. We'd love to hear about a live experience that made you say, “I want to spend more time in this world.” Recorded Friday, May 8th, 2026 Host: Damian Bazadona, CEO & Founder, Situation Guest: Vincent Marini, President of Content and Production, Free Association Live, and Executive Producer, Magic Mike Live Producer: Peter Yagecic, Founder, A Mind at Work Consulting https://situationinteractive.com https://amindatworkconsulting.com

    28 min
  2. MAY 6

    Speaking My Language: A Conversation with Gordon Cox

    You know that feeling when you’re watching a live show and realize you’re working harder to understand what's going on than actually enjoying it? That’s the reality for a lot of international audiences when the story is being told in a language they don’t speak, and the “solution” has often been to keep snapping your eyes away from the stage. We wanted to understand which technologies could help address this dilemma, what disrupts performance, and what theaters are really trying to solve when they invest in translation and accessibility. We’re joined by Gordon Cox, longtime theater journalist and the author of Substack’s best-selling newsletter Jaques (pronounced “JAKE-wheeze”). Gordon has been reporting from theaters around the world, and he shares firsthand takes on supertitles, mobile captioning, subtitle glasses, and translated audio-descriptions. We get specific about what feels magical versus what feels like homework, why subtitle timing is so hard in live performance, and why the most “human” option can also be the most expensive. Then we zoom out to the bigger theater industry questions: how venues weigh cost, staffing, infrastructure, and Wi-Fi limits; why demand is hard to measure when audiences don’t know these services exist; and what theater marketing and ticketing teams can learn from global markets. We also dig into exportable fandom, including Japan’s anime and manga-driven 2.5D musicals, and why simple moves like an English-language ticketing portal can unlock international tourism and new fans. If you care about Broadway, global musical theater, accessibility, audience development, or the future of live experiences, this conversation will offer new perspectives and practical ideas. Subscribe to the show, share it with a friend in theater or live events, and leave a review so more curious listeners can find us. Recorded Thursday, April 30th, 2026 Host: Damian Bazadona, CEO & Founder, Situation Guest: Gordon Cox, Journalist & Founder, Jaques Producer: Peter Yagecic, Founder, A Mind at Work Consulting https://situationinteractive.com https://amindatworkconsulting.com https://gordoncox.substack.com

    32 min
  3. APR 22

    Merch That Sells The Memory Long After Curtain Call

    Merchandise can feel like a simple souvenir until you realize it’s doing three jobs at once: capturing the emotional high of a live event, extending the brand into everyday life, and quietly selling the next ticket. We sit down with Michael Rego, CEO of The Araca Group and a longtime Broadway producer, to unpack what makes live event merchandising actually work, from the first creative conversation to the final moment at the merch stand. Along the way, we swap real examples from Wicked, The Outsiders, and immersive experiences where the “exit through the gift shop” moment is part of the design.  We get tactical about the merchandise development process: discovery calls that align producers, marketers, and IP holders, then wide brainstorming designed to keep products authentic rather than logo-first “promo merch.” Michael shares how different fan bases buy differently across Broadway, concerts, exhibitions, and family shows, why staples like magnets and mugs still matter, and how innovative formats like blind box collectibles can surprise even seasoned teams.  We also connect merchandising to ticketing, CRM, and the full customer journey. Pre-show offers, post-show follow-ups, and smart email or text reminders keep the conversation going for fans who don’t want to stand in line. And for long-running productions, we dig into the biggest refresh trap: making what you personally like instead of what your audience wants, plus simple ways to listen, test, and stay current as trends change faster than ever. We close by looking ahead at personalization, limited drops, and brand collaborations that help fans curate a more personal live experience.  If this helped you rethink fan engagement and live experience marketing, subscribe to Fandom Unpacked, share the episode with a colleague, and leave a rating and review so more people can find the show. Recorded Thursday, April 16th, 2026 Hosts: Damian Bazadona, CEO & Founder, Situation & Maureen Andersen, President & CEO, INTIX Guest: Michael Rego, CEO, The Araca Group Producer: Peter Yagecic, Founder, A Mind at Work Consulting https://situationinteractive.com https://intix.org https://amindatworkconsulting.com

    31 min
  4. APR 15

    ICYMI: What March Madness Carries Into the Pros

    If you've ever wondered what peak fandom actually looks like, this one's your answer. March Madness just wrapped, and watching those final moments — the upsets, the eruptions, the arenas turned into something electric — it felt like the right time to revisit one of the most resonant clips we've put out. Because what happens in college basketball doesn't stay there. It carries into the pros, into arenas across every sport, into every brand marketer trying to build something that lasts. So we went back to Mel Barry. She leads brand marketing for the New Orleans Pelicans, and in our original conversation she described a playoff run that ended in elimination at home — and a standing ovation that no one had scripted. The team walked off the court having lost, and the crowd rose. Not out of politeness. Out of pride. Out of the feeling that this team had shown up in ways nobody expected, had fought past assumptions, and had earned something that a final score couldn't take back. That moment — done, but at peak fandom — is the thing worth studying. It's what happens when you build genuine community instead of just chasing wins. It's what the best operators in live entertainment, sports, and fan-driven brands are reaching for every single day. This is Fandom Unpacked: In Case You Missed It. Short, sharp, and worth your five minutes. If this resonates, find the full conversation with Mel in the link below — and subscribe so you don't miss what's coming next. Full episode with Mel: https://www.buzzsprout.com/2449648/episodes/16825422-converting-local-fans-into-lifelong-brand-advocates-with-the-new-orleans-pelicans

    2 min
  5. APR 10

    How New York City Tourism + Conventions Sells The Iconic And The Unexpected

    New York City is one of the most famous “brands” on earth, yet selling a trip to NYC still comes down to the same hard question every marketer faces: how do you keep something iconic feeling personal, current, and worth the effort? We sit down with Nancy Mammana, Chief Marketing Officer at New York City Tourism + Conventions, to get inside the strategy behind promoting a city that never stops changing, and to understand what “authentic” really means when millions of visitors arrive with completely different tastes, budgets, and comfort levels. We talk about NYC’s resilience, and why the city doesn’t have an awareness problem, it has a discovery problem. Nancy breaks down how her team tells a fuller story than the headline attractions, using local opinions and neighborhood voices to guide people toward the unexpected across all five boroughs. We also dig into value-driven tentpoles like Restaurant Week, Broadway Week, and the broader Winter Outing push, including how these programs support local businesses during key periods of need and help visitors plan a weekend that actually feels doable. Then we go deep on AI trip planning and what it’s changing right now. Nancy shares what they're learning from AI-powered tools on their site, how traveler queries are becoming more nuanced, and why keeping information accurate and up to date matters more than ever as people plan through ChatGPT-style experiences. We also look ahead to the FIFA World Cup and how fan zones and citywide activations can turn tournament energy into exploration, community, and real economic impact beyond the stadium. Subscribe to Fandom Unpacked, share this conversation with a friend in travel, ticketing, or live events, and leave us a rating and review so more people can find the show. Recorded Thursday, April 9th, 2026 Hosts: Damian Bazadona, CEO & Founder, Situation & Maureen Andersen, President & CEO, INTIX Guest: Nancy Mammana, Chief Marketing Officer, New York City Tourism + Conventions Producer: Peter Yagecic, Founder, A Mind at Work Consulting https://situationinteractive.com https://intix.org https://amindatworkconsulting.com

    32 min
  6. MAR 27

    Escaping Into Audacious New Worlds with Spiegelworld

    A circus company that builds entire worlds does not stop at the stage. We're joined by Spiegelworld CMO Lindsay Sanna to unpack how immersive live entertainment becomes real fandom when every detail is intentional, from the moment you walk in to the last sip of a cocktail. We talk about what makes Spiegelworld experiences like Absinthe feel like true escapism, why intimate venues create a kind of connection that arenas cannot touch, and how “surprise and delight” turns guests into repeat visitors who bring their friends. We also get into the wild headline that says it all about their creative ambition: Spiegelworld bought Nipton, CA, a tiny town in the Mojave Desert, and is using it as a spiritual and creative center for dreaming up what comes next. From there, we trace how the brand expands beyond shows into hospitality without losing its DNA, and why the best live experience marketing treats food, drinks, and service as part of the same story world. On the practical side, Lindsay breaks down customer journey strategy, ticketing, and point-of-sale tech, including how their CRM approach helps reduce friction, bundle upgrades, and set pricing expectations before guests arrive. We also compare marketing Las Vegas versus Atlantic City, and tackle the listener question: who is an “adult circus” really for, and how do you message edge while staying inclusive? Subscribe for more conversations on fandom and live experiences, share this with a friend who works in entertainment or hospitality, and leave a review so more listeners can find the show. Recorded Thursday, March 26th, 2026 Host: Damian Bazadona, CEO & Founder, Situation Guest: Lindsay Sanna, Chief Marketing Officer, Spiegelworld Producer: Peter Yagecic, Founder, A Mind at Work https://situationinteractive.com https://intix.org https://amindatworkconsulting.com

    29 min
5
out of 5
17 Ratings

About

Come inside the minds of the world's greatest leaders of live experience brands with the Fandom Unpacked podcast series. Featuring conversations with the leaders on the front lines of brands who shape our culture, join us as we dive into the powers and forces that drive audience connection, loyalty, and lasting fandom. Hosted by Damian Bazadona (Situation), Peter Yagecic (A Mind at Work Consulting), and Maureen Andersen (INTIX). Fandom Unpacked is powered by Situation – the world’s leading marketing agency for live experience brands.

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