The Fast Casual Insider podcast is a 10 episode podcast series from the National Restaurant Association. We’ll be talking to leading fast-casual CEOs, founders and visionaries to share their stories, best practices, trend observations, and looming challenges. Our guests come from emerging concepts as well as established brands and they come with a point of view. Hosted by Jerry White, these leaders will discuss topics like fast casual’s digital transformation, real estate issues, business growth and how they’re dealing with today’s most critical issue--talent recruitment and retention.
The Future of Delivery and the Restaurant Experience with Geoff Alexander and Paul Damico
The rise of third-party delivery is restructuring restaurant operations across the industry, including in the fast-casual dining space. On this special edition of Fast Casual Insider, Geoff Alexander of Wow Bao and Paul Damico of Naf Naf Grill join Jerry on the floor of the 100th National Restaurant Association Show in Chicago to discuss how delivery is affecting the restaurant experience.
Food That Loves You Back with Carl Segal
Getting customers to try a new, unfamiliar flavor can be a challenge. On this week’s episode of Fast Casual Insider, Jerry talks to Carl Segal of Roti Modern Mediterranean Grill. In this wide-reaching conversation, Carl discusses everything from helping customers be more adventurous in their palates to how his chain is embracing new technologies.
Location, Location, Location: Why It’s Critical for Restaurants with Nick Vojnovic
On this week’s episode of Fast Casual Insider, Helen Jane Hearn, the senior content director for the National Restaurant Association, steps in for host Jerry White for a conversation with Nick Vojnovic, president of Little Greek Fresh Grill. As the leader of a fast-growing chain, Nick knows all about real estate expansion and shares his tips on getting the best deal for your restaurant location.
Keeping the Human Touch as Restaurants Adopt More Technology with Carin Stutz
With technology and delivery becoming a bigger part of the industry, what can we do to keep the human touch in our restaurants? This week on Fast Casual Insider, Jerry speaks with Carin Stutz, former EVP of Red Robin, about the past, present, and future of fast casual dining.
Keeping Up With Changing Consumer Habits with Don Fox
Host Jerry White talks with Don Fox about how changing consumer habits affect the fast casual industry and how to use new technology to keep up and keep growing.
Our guest Don Fox is Chief Executive Officer of Firehouse of America, LLC, in which he leads the strategic growth of Firehouse Subs, one of America’s leading fast casual restaurant brands. Under his leadership, the brand has grown to more than 1,170 restaurants in 46 states, Puerto Rico and Canada, and is recognized as one of the best franchises in the country.
Managing Constant Change over 25 years in Hospitality with Meg Rose
Joining Jerry on the podcast today is Meg Rose, an executive with Firehouse Subs. Meg has been with Firehouse Subs for more than a decade. Jerry and Meg discuss how the current marketplace demands innovation including changes in marketing, delivery and location maintenance.