The Experience Designers

Steve Usher

Your front row seat to the world of experiences | Bi-weekly episodes

  1. The Future of the Movie Experience: How Nexus Studios & Meta Built Something Completely New

    APR 2

    The Future of the Movie Experience: How Nexus Studios & Meta Built Something Completely New

    What happens when cinema breaks free from the screen? In this episode, we sit down with Mike Anderson, award-winning director and creative at Nexus Studios, to explore one of the most fascinating shifts in modern storytelling: spatial cinema. Mike and his team partnered with Meta and Universal Pictures to bring Blumhouse Enhanced Cinema horror films — The Black Phone and M3GAN — into an entirely new immersive format built for the Meta Quest headset. But this isn't VR gaming. It's a new medium for film. Together, Steve and Mike unpack the history of technological inflexion points in filmmaking from the Edison kinetoscope to Dolby surround sound and why we may be at the most significant one yet. They discuss what "spatial" actually means for a viewer, how Nexus built a "visual sound design" layer on top of existing films, and what it's like to watch a horror movie inside a basement that maps to your actual room. From the future of movie theatres and back-catalogue IP, to the possibility of non-linear storytelling and filmmaking made from scratch for spatial platforms, this conversation is a deep dive into where cinema is heading and why the audience might be more ready than we think. If you're curious about immersive experiences, the future of entertainment, XR technology, experience design, or the intersection of AI and storytelling, this episode is essential listening. 00:00 Introduction and pivotal moment in filmmaking. 01:00 A brief history of cinema tech - From kinetoscopes to iPhones — how technology has always driven storytelling. 03:52 What is spatial cinema? - Mike defines spatial viewing and explains the jaw-dropping scale of an in-headset screen. 07:00 Your room becomes the film - How the Quest maps your space and overlays the world of the movie into it. 08:30 Beyond film — where else does this go? - Sports broadcasting, live events, education — the boundless applications of spatial tech. 12:00 The pitch — getting it signed off - The creative and technical complexity of convincing Meta and Universal to back this. 15:30 Inventing a new language - Creating definitions, testing what works, and discovering "visual sound design." 20:00 The viewer experience - What it actually feels and looks like to watch a film in spatial, inside the app. 21:30 The Black Phone & M3GAN - Why horror was the genre of choice and how two very different films were transformed. 24:45 Scaling the format - The tools Nexus built to productise the 2D-to-spatial conversion pipeline. 27:30 What does this mean for movie theatres? - Complementary, not competitive — why cinema isn't going anywhere. 29:10 New films, new possibilities - What happens when a filmmaker builds from scratch for spatial — and how distribution could work. 35:00 Parallel worlds — immersive art & experience design - Frameless, Marshmallow Laser Feast, how tech is opening new creative windows. 37:00 Mike's journey and what drives him - From painting at RISD to installations in Manhattan to the frontier of spatial filmmaking. 41:30 The "Jazz Singer" moment - What the tipping point looks like — and why we're just waiting for it to arrive. Nexus Studios | The Experience Designers Podcast | Mike Anderson BioMike Anderson, Director, Nexus StudiosMike Anderson is an award-winning director and animator who brings a mastery of technology and craft to create work often with a subtly absurd or unsettling edge. As a versatile storyteller, he moves effortlessly between aesthetics and techniques, from originalseries like Good Morning, Pickles! (FXX) and Hot Future (Adult Swim) to music videos for Steve Aoki and Ashnikko, seamlessly blending digital gaming visuals, motion capture, or traditional animation. Mike served as Creative Lead for Blumhouse Enhanced Cinema, guiding the project to create a deeply immersive and engaging experience for audiences. A director in his own right, he applied his narrative insight to interpret and amplify the original director’s intent. Having led creative work for top brands including Apple, Meta, and major IP from Amazon Prime, NBCUniversal, and the NBA, he brings a sharp understanding of storytelling across formats. An avid Quest cinema viewer, he has long envisioned ways to spatialize film, ensuring the experience fully leverages the medium’s emotional and narrative potential. @nexusstories@mikeanderson0101https://nexusstudios.com/https://www.linkedin.com/in/mikeanderson0101/ ★ Support this podcast on Patreon ★

    44 min
  2. The Atomic Unit of Immersive Experiences: Why Presence is Everything

    FEB 18

    The Atomic Unit of Immersive Experiences: Why Presence is Everything

    In this episode, we sit down with immersive experience designer Frances Vieras Blanc in the heart of Paris to explore the "atomic unit" of human connection: presence. Dressed in Marie Antoinette-era attire to embody the power of anchoring and immersion (whilst in Paris!), Frances shares her journey from politics to creating the Oracle of Immersion, a tool designed to help brands move beyond the "Instagrammable" into the transformation economy. They discuss the five pillars of immersive design—multi-sensory engagement, agency, story, space, and feeling—and how theatrical techniques like "Yes, and" can bridge the gap between creative art and corporate impact. It is a grounded conversation on how intentionality and "micro-magic" can foster genuine human transformation. Episode Chapters 0:00 – The Atomic Unit of Experience: Presence: Exploring how being fully present with others forms the foundation of all immersive design. 8:50 – Defining Immersion: The Five Pillars: Introducing the Oracle of Immersion as a framework for building multi-sensory and participatory worlds. 16:35 – Designing for Feeling and Impact: Why starting with the desired emotional "peak" is essential for both creative and business success. 19:10 – Navigating the Transformation Economy: How experiences are moving beyond mere entertainment toward deep, meaningful personal shifts. 23:43 – Thinking Outside the Booth: Brand Immersion: Reimagining trade shows and retail spaces by replacing functional design with lived storytelling. 31:35 – The "Yes, And" of Collaborative Growth: How theatrical improv skills and adaptability can unlock innovation within corporate cultures. Frances biographyFrances Vieras Blanc is a creative director and immersive strategist with over 30 years of experience in entertainment. Founder of Eat the Cake Studio, an immersive entertainment studio based in France, she crafts and curates immersive experiences—from bold brand activations to original narrative worlds—helping audiences connect deeply while making brands impossible to ignore. A recognized leader in the immersive space, Frances is a founding member of the World Experience Organization (WXO) and its Global Experience Council, a contributing alumna of The College of Extraordinary Experiences, and co-founder of JeDI Immersive, a non-profit advancing the immersive industry in France, and Les Journées de l’Immersif, France’s largest immersive industry gathering. Rooted in a lifelong love of storytelling—spanning stage, film, screenwriting, and video games—she brings human-centered stories to life, transforming messages into emotions and brands into living worlds. Her mission: to turn the ordinary into the extraordinary through emotion, story, and creative impact. Connecthttps://www.linkedin.com/in/francesvierasblanc-immersive-entertainment/ ★ Support this podcast on Patreon ★

    42 min
  3. The Death of Vanilla: Why Physical Retail Experiences are Failing

    JAN 30

    The Death of Vanilla: Why Physical Retail Experiences are Failing

    We speak with retail experience expert Ghalia at 104.fr in Paris to explore the evolving landscape of physical commerce. As the pendulum swings back from ultra-digital to physical, Ghalia shares her deep insights into why brands must move beyond transactional efficiency to embrace "story living".  They discuss the strategic value of pop-up stores as experimental tools to test location and product novelty, and the need to blend high-tech with a high-touch human connection. It's a thoughtful, deep dive for experience makers and leaders into how purposeful design and local authenticity can create meaningful, destination-worthy retail experiences that resonate on a cultural and social level. #RetailInnovation #StoryLiving #TheExperienceDesigners #ExperienceDesign #HumanCentredDesign Episode Chapters 0:00 – Reimagining the Purpose of Physical Retail:Exploring why customers leave the house for meaningful destinations rather than just basic transactions. 5:20 – Beyond the Wow Factor: Utilitarian vs. Holistic Design: Understanding the balance between functional, grab-and-go convenience and immersive, time-stretching experiences. 11:52 – From Storytelling to Story Living: How brands provide authentic proof of their heritage and "know-how" through museums and interactive flagships. 26:00 – Pop-ups as a Strategic Tool for Experimentation: Ghalia shares insights from her PhD on using ephemeral spaces to test locations, products, and customer reactions. 40:47 – Human-Centric Design and Holistic Management: Breaking down internal silos to integrate retail design into the heart of the customer journey. 49:40 – The Future of Retail: Social and Cultural Commerce:Looking toward 2025, the next era of commerce must prioritise human connection over mere profit. Ghalia's bio Ghalia is a multifaceted retail expert whose work spans consultancy, insight curation, speaking, authorship, and podcast hosting. She began her career in the fashion industry in 2005 and has since collaborated closely with numerous fashion brands at both retail and management levels. Her expertise lies in ephemeral retail formats, the creation of engaging physical store atmospheres, and the analysis of consumer behavior within omnichannel environments. At a strategic level, Ghalia supports brands through transformation processes and the evolution of their development strategies. Operationally, she contributes to procedure design, training manual development, and team training programs. She holds a PhD from École Supérieure des Affaires in Lebanon, a Master’s degree from the London College of Fashion, and a BA (Hons) from Notre Dame University. Ghalia teaches marketing and retail internationally and is a frequent speaker at leading retail conferences, sharing insights that help shape the future of retail. Connect with Ghaliahttps://www.linkedin.com/in/ghaliaboustani/ CreditsVenue - Centquatre-Paris, 5 rue Curial - 75019 Paris www.104.frFrancois Arrivae from IO Studio -  A creative technology laboratory specializing in immersive experiences Links to Francois https://www.linkedin.com/in/fran%C3%A7ois-arrive/https://io-stud.io ★ Support this podcast on Patreon ★

    52 min
  4. Inside The Traitors Live Experience: From TV Hit to Living World with Neil Connolly

    JAN 15

    Inside The Traitors Live Experience: From TV Hit to Living World with Neil Connolly

    A rare behind-the-scenes look inside The Traitors Live Experience in London. Creative Director Neil Connolly at Immersive Experience reveals what it really takes to turn a hit TV show into a living, breathing world, from designing a game with 475 possible outcomes, to building a four-storey immersive venue in just four months. This episode explores how the live experience extends the Traitors universe, how emotion and tension are designed into every moment, and why the audience always comes first. Whether you’re a fan of the show or fascinated by immersive experiences, this gives you a whole new appreciation of what’s really going on behind the roundtable. 00:00 – Welcome to The Traitors Live | What this experience is and why it’s unlike anything else 04:00 – From TV Show to Living World | How the Traitors universe was extended, not copied 10:00 – Designing the Game & the Tension | Turning the TV format into a live, emotional experience 18:30 – 475 Possible Outcomes | Why no two games are ever the same 25:00 – Inside the Machine | The building, technology, and operational scale behind the scenes 46:30 – Emotion First, Business Second (But Both Matter) | Why audience feeling, design, and commercial reality must work together Immersive Everywhere Company Bio An award-winning live entertainment producer on a mission to transform the world’s biggest entertainment brands into extraordinary immersive experiences. They specialise in bringing storytelling to life through interactive, play-based theatrical events that allow audiences to step directly into the worlds they love. The company has produced critically acclaimed experiences, including Doctor Who: Time Fracture, Peaky Blinders: The Rise, and The Great Gatsby — one of the longest-running immersive shows in the world.  Immersive Everywhere is behind The Traitors: Live Experience in London’s West End, a fully playable adaptation of the hit TV series created under licence from All3Media International. The company’s vertically integrated model spans creative development, production, ticketing, marketing, and operations, enabling cohesive execution of complex, large-scale experiences that blur the line between spectator and participant. More information - https://www.immersiveeverywhere.com Neil Connolly - Guest & Creative Director Creative Director at Immersive Everywhere and the visionary behind some of the company’s most ambitious IP-based experiences. With a prolific career in immersive design, Neil has led creative work on live attractions such as The Crystal Maze Live, The Tomb Raider Live Experience, and other major branded events.  In his work, Neil focuses on extending beloved universes into physical, interactive experiences — always with the audience front of mind. His role on The Traitors: Live Experience involved shaping a dynamic, player-driven adventure that honours the essence of the TV format while adding depth, narrative, and emotional engagement for participants. Connect with Neilhttps://www.linkedin.com/in/neil-connolly-499054110/ ★ Support this podcast on Patreon ★

    54 min
  5. Donnacadh O'Briain: Why Immersive Theatre Is the Next Evolution of Organisational Training

    12/19/2025

    Donnacadh O'Briain: Why Immersive Theatre Is the Next Evolution of Organisational Training

    What happens when leadership training stops being something you sit through and becomes something you step inside? In this episode, theatre director and experience designer Donnacadh O’Briain shares the story of a bold leadership programme that replaced slides, frameworks, and role-play with a fully immersive live theatre experience. Set inside a 1930s dockyard, leaders became participants in an unfolding story forced to navigate complex conversations, power dynamics, trust, and decision-making in real time. Together, Steve and Donnacadh explore why theatre creates deeper learning, how immersion accelerates behavioural change, and what organisations can learn from rehearsal rooms about leadership, presence, and human connection. Chapters00:00 – From Theatre to Leadership Learning07:10 – Why Traditional Leadership Training Falls Short14:30 – Inside the Live Theatre Leadership Experiment24:40 – Freezing Time: Learning Through Real Decisions34:50 – The Impact on Leaders and Organisational Culture44:10 – What Theatre Teaches Us About Leading Humans51:00 – The Future of Experiential Leadership Development Bio:Donnacadh is an Olivier and Offie Award-winning Director, Experience Designer and Story Architect specialising in live theatre, immersive experiences and experiential learning. He is a cross-industry expert in story and narrative. His wide-ranging career has seen him working on everything from musicals, Shakespeare, West End comedies, and large-scale immersive LBE's, to consulting on story and branding and creating innovative learning projects for major companies in the US and Europe. Recent clients have ranged from entertainment IP giants to Fortune 500 finance and tech companies and Hollywood production houses. He is a TEDx speaker, has given lectures and mentored at institutions such as Cambridge University & RADA, and spent a year as an Associate Fellow of Creativity at Warwick University. Connect with Donnacadhhttps://www.linkedin.com/in/donnacadh-o-briain-35788837/ ★ Support this podcast on Patreon ★

    53 min
  6. Inside Marshmallow Laser Feast: The artistry and science behind perception-shifting experiences

    12/05/2025

    Inside Marshmallow Laser Feast: The artistry and science behind perception-shifting experiences

    Marshmallow Laser Feast (MLF) is an experiential artist collective that believes in the power of storytelling to spark the senses and shift perception. Their work guides audiences through multisensory journeys where imagination and information collide. Bringing together coders, poets, chemists, ventriloquists, brands and institutions, MLF collaborates across disciplines to explore new cultural forms, question our relationship with the world, and leave a characteristically playful trail as they move through the cosmos. They create stories that untangle, entangle and flavour reality, blurring the boundaries between art, immersive experiences, XR and film. Their work lives in public spaces, galleries, museums, parks, nature reserves and the metaverse. Everything they produce is grounded in research and designed to carve out space for people to expose, explore and expand their relationship with the living world. MLF has exhibited internationally at institutions including ACMI, Aviva Studios, the Barbican Centre, DDB Seoul, Fundación Telefónica, Museum of the Future, Phi Centre, Royal Botanical Gardens Kew, Sundance Film Festival and SXSW. Their work has been featured in publications such as The Guardian, New Scientist, Wired, The Independent, Creative Review, The Times and more. Website: https://marshmallowlaserfeast.com Barnaby Steel bio Barnaby Steel is an artist and creative director of London-based experiential art collective Marshmallow Laser Feast. His practice centres on the senses; enticing audiences into states of expanded perception, a space where the boundaries between bodies blur. His work is deeply rooted in scientific observation as a window to look through and beyond our own experience. Connect with Barney: https://www.linkedin.com/in/barneysteel/ ★ Support this podcast on Patreon ★

    1h 5m
  7. Ben Robinson: If climate facts don’t change us, what will? Are immersive experiences the answer?

    11/20/2025

    Ben Robinson: If climate facts don’t change us, what will? Are immersive experiences the answer?

    In this conversation, Ben Robinson takes us on a journey from skateboarding in Liverpool and the golden age of UK clubbing, all the way into the cutting edge of immersive experience design and climate communication. Ben shares how those early subcultures. DIY, community-led, rebellious, and embodied shaped his worldview and eventually his career, leading experiential work for global brands. But the real energy of this episode lies in his current mission: "Using experience design to shift behaviour, mindset, and, ultimately, our relationship with the planet" We explore how immersive experiences can move people beyond information and into transformation, not just thinking differently, but being different. Ben breaks down concepts like aesthetic vs. extractive attention, embodied cognition, ritual, liminality, and how the “before and after” of an experience is often more important than the moment itself. Most importantly, he argues that experiential design might be one of the most powerful tools we have to communicate climate realities in a way people can actually absorb, feel, and act on. If you care about the future of human connection, creativity, or the planet, this conversation will light you up. Chapters 00:00 – Meeting Ben Robinson & Setting the Scene - Why his world begins in subculture, community, and embodied experiences. 02:00 – Liverpool, Skateboarding & The Roots of Flow - How Ben’s early life shaped his philosophy of movement, cadence and design. 06:45 – Clubbing, Communitas & Designing Collective Energy - The lessons nightlife teaches about pacing, emotion and immersion. 10:50 – From Serendipity to a Career in Experience Design - Ben’s path from DIY culture into global experiential work. 14:25 – When Experiences Create Real-World Impact - The Deutsche Telekom example and why “proving value in the real world” matters. 15:55 – The Experiential Boom & The Battle for Attention - Why experiential is exploding and why attention has become the new currency. 23:10 – Can Experiences Change Our Relationship With the Planet? - The potential for experiential to shift mindsets, behaviour and being. 29:25 – Climate Communication, Immersion & Ontological Change - Why climate facts fail and how immersive experiences reach deeper parts of us. 37:50 – Ritual, Memory & Designing for Transformation - What makes an experience meaningful, not just memorable. 50:15 – The Future of Experiential: From Entertainment to Evolution - Ben’s research, liminality, and the role designers play in shaping future mindsets. Ben Robinson bio Award-winning Agency Founder, Experience Designer and Academic Researcher. Growing up in Liverpool during the late 80’s and early 90’s Ben’s life was shaped by two things: skateboarding and clubbing. Experiences that shaped not just what he did, but how he saw the world, and who he was, proving that consciousness is not just embedded (a function of what we think), but embodied (shaped by how we feel), enacted (what we are doing) and extended (and the environment we are in). Whilst finishing a Master’s Degree in Entrepreneurship, Ben started working at KLP Entertainment in London. Alongside seminal agencies like Cake, Slice and Exposure, KLP created what we now know as Experiential marketing and was where the likes of V-Festival,T in the Park and Creamfields were born. From KLP Ben moved onto TBWA where he co-created GT Academy and Nissan Sports Adventure. After a number of years as Creative Director at PR agency Freuds, Ben went on to found Proud Robinson and Partners (PRP) an award winning Culture led Creative Practice and Experiential Agency working for the likes Oracle Redbull Racing, General Motors, Diageo, EY, Deutsche Telekom and Samsung. 2 years ago Ben started a PhD in Design and Informatics at the University of Sussex in an effort to better understand exactly how Immersive experiences might be used to promote more positive pluralistic futures. ConnectBen@proud-robinson.comhttps://www.linkedin.com/in/ben-robinson-630b2326/ ★ Support this podcast on Patreon ★

    1h 6m

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5 Ratings

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Your front row seat to the world of experiences | Bi-weekly episodes

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