HITea With Grace

Grace Vinton

HITea with Grace, hosted by digital health expert Grace Vinton, spotlights women leaders in the healthcare IT and pharma innovation sector. What sets Grace's podcast apart is the intentional inclusion of women patient and caregiver leaders in the dialogue – whose perspectives are often overlooked in conversations about healthcare and research innovation.  As a patient advocate, digital health influencer, and award-winning healthcare communications professional, Grace is deeply committed to promoting technologies that save lives and amplifying patient and caregiver voices in the process. She is well-known for telling powerful innovation stories and educating the industry on emerging trends, helping shape industry categories. Grace has interviewed over 80 women leaders on her podcast to date, magnifying their industry know-how, as well as their personal and professional stories. Her commitment extends beyond the microphone, actively contributing to the evolution of patient-driven healthcare and technology. Grace's standout quality lies in her audacious goal: to engage with every woman leader in the healthcare industry – spanning care, research, informatics, funding – and challenge them to incorporate real patient and caregiver voices and experiences into their work.

  1. Dr. Bridget Duffy Spills the Tea on a New AI Guardrail for Patient Communication

    MAY 12

    Dr. Bridget Duffy Spills the Tea on a New AI Guardrail for Patient Communication

    Welcome to HITea with Grace, where we spill the tea on all things health IT—and the moments shaping the future of care. In this episode, Grace sits down with Dr. Bridget Duffy, the nation’s first Chief Experience Officer, longtime patient experience leader, and co-chair of the AI Care Standard™, for a timely conversation at the intersection of AI and human-centered care. Dr. Duffy shares the journey that led her from championing patient experience to helping define one of the first comprehensive standards for patient-facing AI. As health systems rapidly adopt chatbots, portals, and automated communication tools, she breaks down what prompted the creation of the AI Care Standard—and why existing governance frameworks simply weren’t built for this moment. Together, they unpack the 10 Core Pillars of the Standard and the real-world challenges organizations will face in operationalizing them. From treating AI communication with the same rigor as clinician interactions to addressing bias, health literacy, and accessibility, this conversation gets into what responsible AI actually looks like in practice—not just in principle. Looking ahead, Grace and Bridget Duffy, MD, board member of Vital.io and co-chair of the PatientAI Collaborative™ explore how the AI Care Standard could shape regulation, accreditation, and industry norms—and what success really looks like five years from now. As always, the episode closes on a more personal note, with reflections on leadership, resilience, and advice for women building careers in healthcare and health IT. It’s thoughtful, forward-looking, and grounded in one core idea: technology should strengthen—not replace—the human experience in healthcare.

    16 min
  2. Pharmacist Havy Ngo-Hamilton Spills the Tea on Medication Costs and the Broken Rx Journey

    MAY 5

    Pharmacist Havy Ngo-Hamilton Spills the Tea on Medication Costs and the Broken Rx Journey

    In this special episode of HITea, Grace sits down with Havy Ngo-Hamilton, PharmD, a pharmacy innovation leader at Buzz Health, to unpack what’s really happening between the moment a prescription is written and when a patient actually gets their medication. Havy brings a front-line perspective on where the prescription journey breaks down most—whether it’s access barriers, affordability challenges, or friction at the pharmacy counter. Together, they dig into how cost isn’t just a financial issue, but a major driver of medication adherence, and why “price transparency” often falls short of what patients actually need at the point of care. This conversation goes beyond buzzwords to explore what meaningful transparency and better patient experiences should really look like. They also take a closer look at prescription savings models and digital platforms, separating what simply raises awareness from what truly improves outcomes. From the role health systems should play to the innovations worth paying attention to, this episode highlights why medication affordability is a system-wide issue—not just a pharmacy problem. As always, the conversation closes with a more personal note, as Havy shares what drives her, how she navigates challenges, and her advice for women building careers in healthcare and health IT. It’s a thoughtful, practical, and refreshingly honest discussion—served with a side of tea, of course.

    16 min
  3. Dr. Sarah E. Matt Spills the Tea on the Quiet Rural Renaissance and the Future of Care

    FEB 10

    Dr. Sarah E. Matt Spills the Tea on the Quiet Rural Renaissance and the Future of Care

    Welcome back to HITea With Grace, where we spill the tea on healthcare IT. This episode takes a hard look beyond the AI hype cycle and into the past, present, future of care in rural America. Grace is joined by Dr. Sarah E. Matt, MD, MBA, healthcare strategist, bestselling author of The Borderless Healthcare Revolution, and former Oracle executive, for a candid conversation about what is really shaping the future of healthcare in 2026 and beyond. While headlines focus on AI everywhere and all at once, Dr. Matt argues the real transformation is a quiet rural renaissance happening in places many investors and innovators overlook. Together, they dig into where capital is actually flowing in healthcare, why geography still determines life expectancy, and why so many well-funded digital health pilots fall apart the moment they hit a rural emergency department on a busy night. This episode explores: Why zip code still predicts outcomes despite decades of innovation The difference between digital infrastructure and human infrastructure What hospital boards are missing about physician burnout right now Why rural hospitals struggle to scale innovation and how some break the cycle How AI risks widening the rural care gap if leaders are not intentional Why workforce shortages are a design failure, not just a staffing problem The uncomfortable truths health system leaders are avoiding about rural care Dr. Matt also shares insights from her work on borderless care, including the single regulatory change that could unlock real progress and why it has not happened yet. As always, HITea With Grace closes by getting personal. Dr. Matt reflects on how she does her best work, how she navigates challenges, and what advice she has for women building careers in healthcare and health IT today. And of course, we wrap with tea, mugs, and the stories behind them. 🎧 If you care about the future of healthcare beyond urban innovation hubs, this episode is a must-listen. Cheers!

    18 min
5
out of 5
3 Ratings

About

HITea with Grace, hosted by digital health expert Grace Vinton, spotlights women leaders in the healthcare IT and pharma innovation sector. What sets Grace's podcast apart is the intentional inclusion of women patient and caregiver leaders in the dialogue – whose perspectives are often overlooked in conversations about healthcare and research innovation.  As a patient advocate, digital health influencer, and award-winning healthcare communications professional, Grace is deeply committed to promoting technologies that save lives and amplifying patient and caregiver voices in the process. She is well-known for telling powerful innovation stories and educating the industry on emerging trends, helping shape industry categories. Grace has interviewed over 80 women leaders on her podcast to date, magnifying their industry know-how, as well as their personal and professional stories. Her commitment extends beyond the microphone, actively contributing to the evolution of patient-driven healthcare and technology. Grace's standout quality lies in her audacious goal: to engage with every woman leader in the healthcare industry – spanning care, research, informatics, funding – and challenge them to incorporate real patient and caregiver voices and experiences into their work.