Banking on Community: A Podcast for Community Bankers

CSI
  • 4.9 (17)
  • BUSINESS
  • UPDATED BIMONTHLY

How can community banks stay ahead of the curve in today’s evolving technology landscape? Our podcast explores how community financial institutions are competing, reaching new customers, making a difference in their communities and more. Join CSI as we discuss the latest industry trends, how bankers are overcoming challenges and more.

  1. OCT 17

    Spooky Stories, Real Threats: Talking Cybersecurity with Steve Sanders

    It’s spooky season on Banking on Community—and nothing’s scarier than cyber threats. Saxon and Brett are joined by CSI’s own CSIO and CRO, Steve Sanders, to talk deepfakes, voice cloning, and why you should probably think twice before scanning that random QR code. From AI-driven fraud to Steve’s secret “SAUCE” for staying secure, this episode will keep you informed... and paranoid enough to change all your passwords. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    27 min

  2. SEP 26

    In Tune with Leadership: a Conversation with CEO Nancy Langer

    In this episode of Banking on Community, hosts Saxon, Tara, and Brett sit down with CSI President and CEO Nancy Langer for a conversation about her path into fintech, vision for community banking, focus on customers, and the future she sees for CSI. She also shares the personal side of her story, from her Wisconsin roots and loyalty to the Packers, to the playlists that keep her moving. Tune in and get to know Nancy. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    21 min

  3. AUG 22

    From Mutton Busting to M&A: A Wild Ride in Community Banking

    This episode of Banking on Community takes you from rodeo arenas to regulatory shake-ups. Our hosts kick things off with summer stories (yes, even mutton busting) before diving into the industry’s biggest headlines: the retraction of the 1033 rule, the GENIUS Act’s stablecoin framework, and a record-setting surge in M&A activity. Plus, we shine a spotlight on innovative community banks like Her Bank and Liberty Bank and share exciting updates from CSI’s leadership team. Whether you’re here for the laughs, the insights, or both — saddle up, it’s a wild ride. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    31 min

  4. JUL 23

    Banking on AI? How to Navigate the Early Stages ft. Kate Drew

    In this episode of Banking on Community, hosts Saxon Prater and Tara Schultz sit down with Kate Drew (Head of Research at CCG Catalyst) to dive into the real‑world impact of AI on community banks. Together, they explore the realities and possibilities, sharing practical ways institutions can boost internal efficiency today and lay the groundwork for future innovations, all while staying strategic and risk‑aware. Kate serves up clear examples of how even small institutions are already tapping into AI, unpacks challenges like hallucination risk, and spotlights success stories that prove you don’t need a billion-dollar budget to get started. Whether you’re experimenting with AI or just wondering where to begin, this episode delivers approachable insights and a healthy dose of encouragement for community FIs looking to stay ahead in a fast‑moving digital landscape. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    37 min

  5. MAY 28

    Definitely Not Deepfaked: Banking Buzz and Boxing Gloves

    In this episode of Banking on Community, our hosts Saxon, Tara, and Brett trade in their boxing robes for microphones as they unpack all the biggest moments from CSI’s annual customer event, CX25. From the glitter of the Diamond Jubilee to the buzz around new fraud detection tools like TruProtect and partnerships like Wave CX, they share insider stories, customer feedback, and a healthy dose of humor. You’ll hear about Sugar Ray’s surprise interaction with CSI’s legal team, a robot bartender doing the YMCA, and insights from the most talked-about sessions covering AI, fraud, and the future of digital banking. But it’s not all fun and games—this episode digs into the real challenges and opportunities community banks are facing today. The team discusses the evolving role of technology in banking, including the growing impact (and threat) of AI, generational trends in customer expectations, and the resilience of community FIs navigating uncertainty. With a sneak peek at what’s ahead for CX26 and a teaser for the next episode, this is a can’t-miss episode for anyone passionate about the future of community banking. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    34 min

  6. MAY 8

    Live at CX25: Digital Banking ft.Javelin

    Tired of clunky banking apps and wondering why big fintechs keep winning? Live from CX25, digital banking veteran Emmett Higdon—Director of Digital Banking at Javelin Strategy & Research—reveals why: most FIs never climb past the first rung of the digital-maturity ladder. With 30 years in the financial game, he dives into the evolution of digital banking, the power of embedded solutions, and what it really takes to create mobile experiences people actually want to use. Tune in and see what banks and credit unions are getting wrong about digital banking—and how they can turn things around. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    25 min

  7. MAY 5

    Live at CX25: Fraud Trends & Prevention ft. DataSeers

    Ever wonder why fraud keeps getting smarter—and harder to stop? In this episode, recorded live at CSI’s CX25 conference, Adwait Joshi—CEO and founder of DataSeers—pulls back the curtain on today’s toughest fraud and AML headaches. From missing data to misunderstood intent, he breaks down why traditional systems are falling short and what needs to change. If you’re in fintech, banking, or just curious about outsmarting financial crime, this episode delivers the real talk and actionable insights you can’t afford to miss. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    21 min

  8. MAY 1

    Live at CX25: Generational Trends ft. Jason Dorsey

    Forget the one-size-fits-all myth. On this episode of Banking on Community live from CX25, generational researcher Jason Dorsey shows why Boomers still prize crisp $20 bills, why Gen Z won’t wait in a support queue, and how Millennials’ “delayed adulthood” reshapes borrowing and saving. You’ll hear: the life events that hard-wired each cohort’s money mindsetwhy “mobile-first” messaging misses the mark—and which words to use insteadpractical tweaks that let community banks stay high-tech and humanTune in and learn how four generations really bank, and how you can serve them all. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

    17 min
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4.9
out of 5
17 Ratings

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How can community banks stay ahead of the curve in today’s evolving technology landscape? Our podcast explores how community financial institutions are competing, reaching new customers, making a difference in their communities and more. Join CSI as we discuss the latest industry trends, how bankers are overcoming challenges and more.

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