fitSpot Guru

fitDEGREE
  • 5.0 (19)
  • ENTREPRENEURSHIP
  • UPDATED SEMIWEEKLY

fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!

  1. 5D AGO

    Episode 336: The Retention Problems Studio Owners Don't Expect

    What We Cover In This Episode: Why new members disappear after the first month and how to fix your habit formation strategy [5:55] What's really happening when members say that they genuinely love your classes but still fail to make them a part of their lifestyle [9:57] How to begin moving members from "occasional decisions" to predictable routines using human connection [12:16] The truth about community events and why you should never charge your members for them [13:47] The biggest mistakes owners make with retention and the danger of neglecting the "In Real Life" onboarding moment [18:05] Quotes:  "The first 30 days are where habits form. If a new member doesn't establish a consistent attendance pattern early, the likelihood of long-term retention drops significantly." [Nick, 6:17] "Retention is less about how much someone likes the workout and more about whether it becomes a part of their lifestyle. So, studios that build strong attendance habits tend to see stronger retention." [Nick, 10:22]  "So just know that if you're not building that community, if you are not making attempts at proper retention and proper feel-good vibes when you are in the studio, especially if you don't have that much competition, when [the time] comes and it will come, they are out like I was." [Megan, 20:39] LINKS:  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    23 min

  2. APR 23

    Episode 335: Shiny Object Syndrome Is Expensive

    What We Cover In This Episode: Why shiny object syndrome is actually a symptom of being uncertain about your current model [8:37]  How to determine if a change solves a legitimate business issue or if you're just reacting to external pressure [9:52] Why copying competitor pricing blindly is a race to the bottom that ignores your own unique margins [13:41] The reason a trending modality on Instagram doesn't automatically translate to revenue in your specific market [18:50] When you should actually consider a software switch and why branding should never be the primary driver [23:49] Why you must solidify your foundational "outline" before adding layers like AI or recovery add-ons ​​[25:46] Quotes:  "If your attention is soft, it's easy to think the answer is a new modality. If sales are slow, it is easy to think that the answer is a competitor's pricing. If operations feel messy it's easy to think the answer is new software." [Nick, 9:16]  "Competitor-based pricing can be useful as a reference, but it becomes dangerous when you let another business dictate your value, your margins, and your model." [14:25] "If your pricing is confusing, a corporate perk will not fix that. So, shiny objects usually feel attractive because they let you work around the core issue instead of solving it." [26:31] LINKS:  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    31 min

  3. APR 16

    Episode 334: Rapid Fire Q&A: Structuring Your Studio Pricing

    What We Cover In This Episode: The real purpose of an intro offer and how to use it to figure out exactly where your studio fits into a new client's routine [4:31] Why you must prioritize memberships and the reasons that class packs should be viewed as a compromise for clients with commitment issues [5:39]  The truth about freezing memberships and who they should be reserved for [6:11] How to structure class packs when they are actually needed and why a single 10-pack is usually all you should offer [9:51] The "training wheels" of one-on-one packs and how to transition private session clients into a recurring membership [13:54] How many pricing options your studio should realistically have to keep your sales conversation simple and your revenue predictable [17:00] Quotes:  "There are always exceptions to the rule, but we have to make a rule, so we have something to follow." [Nick, 8:23] "Distribution is key. You can be the smartest fitness person, you could solve everyone's injury, but if you do not know how to monetize your services and get people into a routine with you, it doesn't matter." [Nick, 20:18] "The pricing menu to me really guides retention. It guides the sales process, makes it a very 'Captain Obvious' conversation of when they finish their intro offer, where do they fit into the studio, instead of 'so do you feel like coming an unlimited amount of times?" [Nick, 20:42]   LINKS:  Send Nick an Email Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    25 min

  4. APR 9

    Episode 333: You're Not Seeing What Your Members See

    What We Cover In This Episode: Why you should be setting up mock clients with a personal email to see exactly what a brand-new lead experiences [6:12] A quick tip for testing your web app and intro offers without having to manage multiple accounts [7:21] How to quickly identify if a missing membership is a "bug" or simply a configuration rule [9:08] The only way to avoid the frustration of a client buying a membership they can't actually use [9:42] Finding the "leak" in your links and the next steps to take once they've been identified [10:56] Quotes:  "We want owners to recognize why something might appear in their dashboard but not in the app, and more importantly, how to test their own systems so they can identify issues before their members do." [Nick, 3:42] "If you're getting deep into the configuration of the admin, it's even more important to download the app and test that experience as a client without any of these cool perks, as well as setting yourself up with the ability to test out those cool perks." [Nick, 5:45] "Do you have a share link? Is that share link somewhere in your website or your social media link trees? Congratulations. You found your leak... go to the source, but then also go into the fitDEGREE admin and expire them out." [Megan, 11:05]     LINKS:  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    13 min

  5. APR 2

    Episode 332: Rapid Fire Q&A: How to Get the Most Out of Support

    What We Cover In This Episode:  How providing a client's full name and context in the initial email will eliminate the first round of back-and-forth [4:17] The ways in which visual evidence helps the support team recreate bugs and prevents the frustration of feeling gaslit by developers [8:32] The 5 essential tactical details to include so the team can move directly from investigation to resolution [9:54] Why logging into your admin on a laptop is the key to ensuring your call is focused on resolution rather than discovery [11:15] How to determine when a quick ticket will suffice and when a live screen-share is the most efficient path forward [15:55] Why the clear communication of your expected outcome versus the actual result is the ultimate shortcut to a solution [19:00] Quotes:  "Sometimes if you think you're going back and forth with us, remember we are also going back and forth with the development team if we're really trying to solve your problem and we don't know how it happened." [Nick, 9:48]  "Believe it or not, it does take 15 to 30 minutes to solve a support ticket over email if there is a lot of hunting involved." [Nick, 11:34] "What is the goal of the support call? We should focus on getting that done first and then we can kind of shotgun our way through some more questions afterward." [Nick, 12:20]   LINKS:  fitDEGREE Login Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    22 min

  6. MAR 26

    Billing Windows vs Service Windows: Why Members Can Register Into Future Perks

    What We Cover In This Episode:  How the financial timeline controls when payments process, independent of your members' service access [6:17] Tips for managing how perk sets unlock, expire, and the impact of rollover settings on future access [6:47] What you can do to configure class templates and early access tags to control exactly how far in advance your clients can book [8:26]
 How to leverage draft schedules and mass publishing as a strategic tool to control visibility and create excitement for high-demand classes [14:22] Quotes: "Service windows control the perks, registration rules control access. Early access is configurable, right? How far in advance clients can register for things. And the system is going to follow your rules exactly." [Nick, 2:32]  "You will have to go into all of your class templates and audit them. I've done some jump in calls for people that want a review of the platform, and I see 75 plus classes in the system, but they definitely don't have 75 classes going on in a week. So, maybe this is a good reminder too to just deactivate some old classes." [Nick, 11:34] "Remember that registration windows and perk access, those aren't the only ways that you can create gates or control systems around your schedule." [Megan, 14:22] LINKS:  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    17 min

  7. MAR 19

    The Questions Studio Owners Are Actually Asking

    What We Cover In This Episode:  Why studio owners often miscalculate their timeline to profitability and the three levers that actually control your path to break-even [4:20] The one administrative task you should automate today to reduce human error and ensure your new member onboarding is consistent every single time [7:48] How to determine if your platform is truly holding you back or if you're just falling for "shiny object syndrome" [8:56] Why member perks and local partnerships along will never save a business with a weak core experience [13:49] A strategic look at W-2 versus 1099 employment, and how to choose the right model based on your culture, compliance needs, and the long-term role you want your team to play [17:03]  Quotes: "Boring has such a negative connotation to it and boring is just a beautiful, beautiful world, because when you are bored, you can think.You can come up with new ideas and you can innovate." [Nick, 3:19] "The purpose of automation is not to remove responsibility; it is to remove repetition. The right automation reduces human error and saves hours every single week." [Nick, 7:56] "Every one of these questions points back to the same principle; strong systems create predictable outcomes." [Nick, 20:23]   LINKS:  Michael Jay Episodes 197, 199, 201 & 203 with The Sales Arm Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    22 min

  8. MAR 12

    Episode 329: Retreats - Profit, Planning, and Partnerships

    What We Cover In This Episode: What to consider when choosing between building a retreat from scratch or partnering with an operator to remove the operational weight [7:48] Why retreats are a separate business model and how to treat them as a distinct revenue line so your KPIs don't lie to you [17:08] How to reverse engineer your pricing from margin backwards to ensure you actually turn a profit [17:59] The ways you can protect your cashflow by using steep deposits and auto-draft schedules to outpace vendor deadlines [19:24] Why you must establish operational roles and insurance liability before anyone leaves town [21:02] Tips to stop the admin creep by creating your templates, itineraries, and packing lists before you ever need them [22:10] Quotes:  "Retreats should expand your revenue beyond your four walls, strengthen member loyalty and retention, increase brand equity, not overwhelm your team." [Nick, 6:06] "You don't want to price retreats emotionally, it is mathematical. This is the feasibility test, is this even worth it? Calculate all the hard costs first." [Nick, 18:04] "If you partner, you can define responsibilities a little bit easier and draw a more black and white line in the sand. Who owns payment processing? Who handles the guest enrolment? What happens if attendance falls short? What is our back up plan?" [Nick, 21:35]   LINKS:  Episode 328: Rapid Fire: Retreats & Teacher Trainings Studio Scale Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    27 min
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5
out of 5
19 Ratings

About

fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!

Information

  • Creator
    fitDEGREE
  • Years Active
    2018 - 2026
  • Episodes
    340
  • Rating
    Explicit
  • Show Website
    fitSpot Guru