fitSpot Guru

fitDEGREE

fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!

  1. 1D AGO

    Episode 327: Membership Policies, Contracts & Best Practices

    What We Cover In This Episode: Why operating on trust alone is not a strategy and how to move your business out of the "gray" and into the "black and white" [13:50] The loophole test you can do right now and other operational best practices for shoring up your agreements before a difficult client does [17:12] An effective strategy for reducing staff stress and shortening difficult cancellation conversations [22:30] Why a freeze policy is a retention strategy rather than a loophole, and how a modest fee keeps members psychologically committed [29:25]  Quotes:     "The more things you can get black and white and out of the grey, decision fatigue isn't going to hit you the same way and the emotional part behind it." [Nick, 2:43] "We want to contrast the differences in emotional-driven policy decisions versus operationally-sound policy decisions. It's a good exercise to take yourself out of the business. It is very easy to take this business personally." [Nick, 8:45]   "Over complicating the cancellation policy is going to cause chargebacks, negative reviews, regulatory risk and staff stress." [22:44]   LINKS:  ChatGPT Use.AI Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    40 min
  2. FEB 19

    Episode 326: Scaling Without the Chaos: Subs, Rentals, and Trainings

    What We Cover In This Episode:  The "Pen and Paper" logic of subbing and why you should be tracking availability blocks rather than just class times [0:50]  How to kill the "he-said, she-said" battle by moving your team out of messy group texts and into a single source of truth [1:59] How to set up an automated, approved roster so your space makes money without manual admin [8:54] Why you must warn your payment processor before launching a high-ticket teacher training [13:11] What you can do to avoid the "Chief of Everything" trap [20:55] Quotes:   "When you are asking your instructors for availability, you're not just asking instructors what classes they want to teach, but what time blocks are available." [Nick, 1:24] "Always cover your bases. Have a payments agreement, have a space rental agreement, a liability, whatever you may need…cover the bases." [Megan, 11:30] "These are additional revenue streams. Take them seriously as if they are their own isolated business, and then it's just [the] cherry on the top that you've already completed most of the hard stuff like owning a space where you can host a lot of these things." [Nick, 22:42] LINKS:  Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet Netgym  Slack GroupMe WhatsApp Instrukt Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    24 min
  3. FEB 12

    Episode 325: Practical vs Perfect: The Reality of Running a Fitness Studio

    What We Cover In This Episode: Why the curated Instagram version of studio ownership is a lie and how to stop letting digital personas make you feel like garbage [7:06] Practical ways to solve your staffing bottlenecks without committing to a $60k salary before you're ready [14:50] When it's okay to play it safe with your OGs while migrating the rest of your studio to a modern pricing menu [16:20] Why you shouldn't let ChatGPT or "integrated tech stacks" replace the manual TLC your systems actually need [18:09] A reality check on why teaching classes and working the front desk isn't "failing" [19:39] How to stop waiting for the stars to align and start making tweaks that increase clarity this quarter [21:26] Why there should be zero shame in admitting that you need to pivot in business [23:47] Quotes:  "If you want a certain income out of the studio, you are going to have to be an employee of the studio as well to get that income. What is practical is teaching half of your classes or a third of your classes and building up instructors." [Nick, 20:04] "I don't think teaching at your own studio is the end of the world, I don't think doing your front desk is the end of the world. I think that is probably where you should be until you realize 'hey, I can coach someone up to do this.'" [Nick, 20:46] "Stop delaying launches or changes until everything is ready. Instead make decisions that reduce stress and increase clarity, this quarter, not some day." [21:33] "It is just about making progress, taking steps, sometimes taking risks, sometimes playing it safe because the risk is not worth the time it will put out on the other end." [25:31] "Practicality is usually the bridge to the outcome you want." [25:55]   LINKS:    Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    27 min
  4. FEB 5

    Episode 324: Cutting Classes Without Upsetting Members

    What We Cover In This Episode: The real truth about August and December slumps and why most boutique fitness businesses are more seasonal than owners want to admit [0:53] Why relying on late cancel revenue is actually a "lagging indicator" of a broken schedule [3:18] The tactical way to cut underperforming classes without sparking a revolt from your auto-renew members [7:52] When to cut your losses and why marketing harder won't fix a "vibe" problem [9:53]  Quotes:  "Sustainable revenue comes from attendance, not penalties. If people are consistently late canceling, "How do I actually get you into the studio?' is the better question here." [Nick, 6:36]  "Speculation is a hell of a drug. You make up the stories of why you think why these people are doing these behaviors and whether it's a personal relationship or a business relationship. Sometimes it is a lot easier just to ask what's going on and what can I do to be better?" [Nick, 7:32] "If you are looking to cut classes because payroll numbers don't make sense. There is payroll, and there is also just the vibe of a quarter filled class that doesn't feel good for anybody." [9:20] LINKS:  Episode 291: Do, Delegate, Delete: The Studio Owner's Guide to Choosing VA, Team, or Tech  Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    16 min
  5. JAN 29

    Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet

    What We Cover In This Episode: The core responsibilities of a studio manager and why defining clear "ownership" is the first step toward reclaiming your time as an owner [4:59] How one pivotal role drives revenue, manages the sales funnel, and keeps your studio's community expanding [6:15] The ways in which another key role focuses on the "human element" to keep members happy, engaged, and loyal [8:07] Why a high-level coordinator is essential for seamless day-to-day operations [9:19] How to structure cleaning roles to ensure your space remains a premium environment [10:20] When to offload your admin and financial tasks to a dedicated assistant [11:08] A logical sequence for building your team that protects your cash flow and reduces stress [12:37] How to create a "running task list" paired with your core values to ensure you're delegating the right work to the right people [18:39] Why you need to implement role-specific scorecards to track success objectively [21:05] How to structure pay scales that attract top talent while keeping your margins health [23:07] Tips for identifying the specific "warning signs" that a candidate isn't the right fit for your studio culture [25:45]   Quotes:  "A lot of gym owner education recommends starting with these roles that stabilize daily operation and member experiences for adding leadership; I do agree with that." [Nick, 12:44] "You need flows predetermined for someone to settle into a groove, then changes can be made based on personality and strengths, but you can't hire someone and say 'figure it out.'" [Megan, 16:28]  "Maybe after 6 months to a year they're going to have ideas on how to improve it, but those first three months need to be learning from you what to do." [Nick, 26:59]  LINKS:  Episode 291: Do, Delegate, Delete: The Studio Owner's Guide to Choosing VA, Team, or Tech  Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    28 min
  6. JAN 22

    Episode 322: The Hard Questions Behind Studio Software & Growth

    What We Cover In This Episode: The real truth about booking platform frustrations and why it's important to stop chasing "shiny objects [0:53] How to evaluate the true client experience and how it's about so much more than just a pristine demo environment [3:25] Boutique software: do you really get what you pay for? [6:23] Some of the common software mistakes that stunt studio growth [7:41] Why you should buy your own intro offer to test your flows and how a 15-minute support call can be much more effective than days of back-and-forth emails [9:59] Quotes:  "Write out what you are looking for and then tell the software companies, this is what I'm looking to solve, how well can you solve it? [Nick, 8:07] "Also, be willing to not just create but test things you create. Buy your own intro offer, buy your own class packs, register for your own classes, because sometimes you might solve a problem before it exists for the clients if you just test your own flows." [Megan, 12:37] "Ask the software company if they charge for support because some you can try to call them, you can try to email them, and you can try to communicate, they will get back to you in a few days…but if you want more rapid-fire support you have to pay for it." [15:08]   LINKS:  Episode 189: Industry Tea with Partner Pixality - Common Fitness Studio Website Mistakes (and how to fix them!) Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    18 min
  7. JAN 15

    Episode 321: Bandwidth vs Motivation: The Silent Business Killers Studio Owners Ignore

    What We Cover In This Episode: Defining bandwidth vs. motivation and why we need to stop treating every "stuck" feeling the same way [4:22] How it is completely normal to hit walls as a business owner, but what the goal should be when this happens [4:28] The power of honest self-assessments and moving beyond the "I'm just busy" excuse [6:39] The reasons that viewing business pivots and system changes as strategic investments rather than personal shortcomings is the key to longevity [8:29] Warning signs you are dealing with a bandwidth issue and how to be proactive in this situation [16:07] What really happens when the owner becomes the ultimate bottleneck in the business [19:05] Some of the ways you can fix your bandwidth problems right now [20:55] The red flags that will indicate you are facing declining motivation [25:17] How a lack of internal drive leads to sporadic marketing, inconsistent leadership, and ultimately, a broken team culture [28:19] The ways you can reconnect with your "why" by redefining your role in the company and building accountability systems [29:19] The dangerous overlap of time and energy and how mislabeling your problem is a recipe for disaster [35:32]   Quotes:  "'No' is a full sentence. 'No' is an answer. 'No' is an explanation. That also is a big part of bandwidth versus motivation." [Megan, 13:25] "You are kind of supposed to be the superhero of the story when you are the owner. How do you become the superhero? You have to make sure you are always strong, you always have to make sure your cup is full, you've got to always make sure you're being a positive person." [Nick, 20:22] "If you're feeling resentment towards your business, you have to look inward and be like, am I built to be a business owner? I hate to break it to people, but not everyone is and that's ok." [Nick, 27:30]   LINKS:  Episode 291: Do, Delegate, Delete: The Studio Owner's Guide to Choosing VA, Team, or Tech Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant Quora Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    39 min
  8. JAN 8

    Episode 320: Rapid Fire: What's Actually Holding Studios Back

    What We Cover In This Episode: How to master the "consultant" approach to sales in order to grow your client base [1:10]  The "software trap" and why it's the biggest mistake studio owners make when wanting to generate new leads [7:33] The reasons that automation should be a tool for efficiency, not a replacement for personality [10:00] What the #1 growth lever for the new year should be if you only have 90 days to move the needle [14:12] We debunk the BIG myth most studio owners believe right now about the path to growth [15:23] Quotes: "Automation is to help retention. I do not think it is meant to be the driver of the conversation. At this point, I feel it is more informational than anything, it's not really [meant] to take a personality." [Nick, 10:07] "As consumers, we pretty much know what we want, especially if we have signed up to enter your ecosystem. We are aware of you, we will make that choice when it makes sense for us." [Nick, 13:26] "You should be able to look at your booking keeping once a month, or once a quarter at least, look at all of the subscription software that you have and know exactly what they do, which team members are using them and what problems they're solving. If not, get rid of it." [Nick, 16:21] LINKS:  Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    21 min
5
out of 5
19 Ratings

About

fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!