Fix My Fees

Fix My Fees
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Every leader has a story worth hearing. On the Fix My Fees podcast, we sit down with bold thinkers, builders, and industry pioneers to uncover the real moments that shaped them... The wins, the failures, the lessons learned the hard way. Whether you're just starting out or leading at the highest level, each episode is a masterclass in what it actually takes to succeed. New conversations. Timeless wisdom.

  1. 20m ago

    Protect Your Hearing Before It's Too Late | Nancy Duncan | Fix My Fees Ep. 19

    Most hearing loss isn't caused by getting older. That's the first thing Nancy Duncan wants people to understand, and it reframes everything that follows. Nancy is a doctor of audiology who opened her practice in 2003 and now runs four locations with 23 employees. She's spent more than twenty years watching the cause of hearing loss shift — from factory and farm noise, which OSHA largely brought under control, to what she calls self-inflicted damage: firearms without protection, car stereos, headphones turned up past the point of safety. She explains why that matters far beyond the ears. Untreated hearing loss pulls people out of conversations and out of relationships, quietly, over years. It exhausts the brain, because someone straining to hear is filling in gaps all day long. And it carries a documented association with dementia risk and with falls. Nancy calls hearing the number one preventable risk factor for dementia. Then there's the second half of this conversation, which is about business. Audiology is a strange field — a medical practice with a retail model bolted on, selling a device people don't want, don't believe they need, and don't want to pay for. Nancy now teaches other practice owners how to handle that, and her methods generalize well past healthcare. She breaks down the theory of marginal gains, why she rewrote her practice's vocabulary, and how a Polaroid camera in each office turned into the thing patients talk about most. What you'll learn: • Why most hearing loss is preventable, and what the evidence on age actually shows • The headphone volume test you can run in five seconds • What OSHA's 80-decibel threshold means for anyone outside a factory • Why ringing ears that "stopped bothering you" is bad news, not good • What to do instead of Q-tips — and why ear candling is worse than useless • How untreated hearing loss affects promotions and earnings at work • The theory of marginal gains, and simple swaps that changed how patients respond • Why she stopped saying "delivery" and started saying "device activation" • How to build a customer journey people actually talk about Chapters 00:00 Intro 00:51 From speech pathology to audiology 03:00 What audiologists actually treat 04:35 Why it's a doctoral-level field 05:14 Most hearing loss is preventable 06:42 Brain fatigue, falls, and dementia risk 08:53 Why the person with hearing loss is the last to know 09:24 Headphones, volume, and the five-second test 11:32 Silence, cortisol, and tinnitus 13:04 Q-tips, ear candling, and what to do instead 15:33 The business behind the practice 17:23 Creating a journey of moments 20:54 Marginal gains and simple swaps 23:02 How she works with other businesses 27:57 Hearing loss, promotions, and earnings 28:58 Where to find Nancy Connect with Nancy Duncan, Au.D. DuncanHearing.com Nancy@DuncanHearing.com Fix My Fees FixMyFees.com · @fixmyfees Got a business worth talking about? Reach out: Tavious@fixmyfeesteam.com Keep more. Grow more. Live better. This conversation is general information, not medical advice. If you're concerned about your hearing, see a licensed audiologist or your physician.

  2. 1h ago

    From Warships to Wellness  | Joanna King | Fix My Fees Ep. 18

    Joanna King graduated from the Naval Academy in 1994, the year combat exclusion was lifted for women. She was the third woman aboard a Spruance-class destroyer, then the first and only woman on a tank landing ship — three months with a flip sign on the door because there was no head for her. She wrote about it in Girl at Sea. She's spent the years since at Procter & Gamble, part-owner of a Colorado casino that didn't make it, and in private equity. Now she runs Wish Rock Relaxation, selling the equipment most entrepreneurs never think about until something hurts. This one's about recovery — the part of the optimization stack almost nobody works on. Joanna breaks down what actually separates a $1,000 massage chair from a $10,000 one, why the recliner in your living room may be making your back worse, and what the research out of Finland says about sauna and cold exposure. She's also refreshingly blunt about the industry she works in: the big-box chairs selling for a fraction of their supposed value are the ones her team fields calls about three months later. What you'll learn: • Massage chair technology, from 2D up to dual-track, and what the jump actually buys you • Why zero-gravity positioning does something a normal recliner can't • The sauna and cold plunge protocols coming out of Finnish research • What "full spectrum" means and why it matters at lower temperatures • How to tell a real specification from a spec sheet designed to look like one • Why home use beats a gym setup for consistency • PEMF, cold plunge, and where recovery tech is heading Chapters 00:00 Intro 01:06 Naval officer, P&G, a casino, private equity 02:38 Girl at Sea and the class of '94 03:44 Building Wish Rock Relaxation 06:00 Massage chair technology: good, better, best 09:56 What people get wrong about recliners and posture 12:30 Sauna: heart, circulation, and the Finnish studies 15:10 Cold plunge, Wim Hof, and doing hard things 16:05 Full spectrum sauna and cellular benefits 18:40 Water features and the nervous system 21:00 Life outside the business 25:14 Where to find Joanna Connect with Joanna King Wish Rock Relaxation — YouTube: @wishrockrelaxation7454 Call or text: 803-574-9474 Use code TAVIOUS10 for 10% off your entire order, no tax and free shipping. Fix My Fees FixMyFees.com · @fixmyfees Got a unique business? Reach out: Tavious@fixmyfeesteam.com Keep more. Grow more. Live better. This conversation is for general information only and isn't medical advice. Talk to your doctor before starting any new recovery protocol, and don't change prescribed medication based on a podcast.

  3. 6h ago

    The $50 Ad That Turned Into a Million-Dollar Year | Bev Hampson | Fix My Fees Ep. 17

    Most podcasters quit before episode four. The ones who don't usually still have no idea what their show is worth. Bev Hampson has spent a decade on the money side of podcasting. She's the co-founder and CEO of Category Three Media, where she represents 40 health and wellness podcasters and sells every piece of their advertising — and she started the company specifically because she kept meeting women with excellent shows and a decade of episodes who had never made a dollar from them. In this episode she walks through the actual math. What a CPM is and what yours is worth right now. Why a $50 ad might not be worth your time, and what to do instead. How affiliate deals keep paying you years after the episode drops, and why one of her podcasters turned down a lucrative back-catalog sale because his old episodes already earn seven figures a year on their own. She also names the mistake that quietly costs new podcasters every future sponsor — and it's one most people make in their first month. What you'll learn: • How to price your advertising, with real numbers • Why affiliate marketing has no ceiling and sponsorships do • Baked-in ads vs. dynamic insertion, and why this decision is nearly irreversible • Where to place ads (and the one spot nobody hears) • How to use guests to actually grow — assets, referrals, and the ask most hosts skip • How to build a podcast someone would want to buy • Why tracking your affiliate revenue found one podcaster $10,000 she didn't know she had Chapters 00:00 Intro 02:13 From radio syndication to podcasting 04:14 Why health and wellness 06:07 What Category Three Media actually does 07:38 Why most podcasts die before episode four 13:08 Goal setting, and the hot tub that changed how she sells 16:39 The 2026 mindset that's holding podcasters back 18:36 How podcast money works: CPMs, downloads, and what you're worth 21:52 Affiliate marketing and why there's no ceiling 25:20 Back catalog advertising 27:41 The ad mistake that locks out future sponsors 30:54 Choosing guests: audience, growth, and algorithm 34:33 What to send every guest after the recording 36:08 Influencer marketing and the authenticity test 41:35 The COVID story: how ad revenue saved every job 45:26 How her agency works with podcasters 49:47 How many ads belong in one episode 52:49 Release cadence and bite-size episodes 58:33 Treat your podcast like a business 1:00:39 The $10,000 in untracked affiliate revenue 1:09:48 Where to find Bev Connect with Bev Hampson Category Three Media — category3.ca Next Level Podcasters — nextlevelpodcasters.ca Fix My Fees FixMyFees.com · @fixmyfees Got a business worth talking about? Reach out: Tavious@fixmyfeesteam.com Keep more. Grow more. Live better.

  4. 3d ago

    How Brain Science Turns Confidence Into a Skill | Alyssa Dver | Fix My Fees Ep. 16

    Most people treat confidence like a personality trait. Alyssa Dver spent a decade proving it's a skill — and she learned it the hard way. When her son Zach was eight, doctors diagnosed him with dystonia and told her it would likely spread until it paralyzed him. Nobody could explain why it was happening or what would actually help. So Alyssa, a corporate marketer with no medical background, started reading the research herself — across neurology, psychology, and sociology, three fields that rarely talk to each other. What she found didn't just change Zach's life. It became the foundation of the American Confidence Institute. In this episode, Alyssa breaks down what brain science actually says about confidence, why "fake it till you make it" backfires, and how to tell the difference between advice that gets you in the room and advice that gets you through the conversation. We also get into the business side: building two companies at once, the hardest marketing lesson she ever learned, writing eight books, and what it takes to build a team you trust enough to actually unplug from. What we cover: Why confidence is a decision, not a feeling — and what that changes"Confidence carbs": the breathing tips and power poses that don't hold upThe brain-body connection and how neuroplasticity actually worksWhy "when your market is everyone, you don't serve anyone" is the lesson most founders learn too lateBuilding the ERG Leadership Alliance — and doubling down when the funding climate turnedThe real fear behind fear of public speakingEight books, one magic binder, and why editing is worse than writing Chapters 00:00 — Intro 01:49 — What the American Confidence Institute actually does 04:23 — Zach's diagnosis and the two-year search for answers 08:11 — Who this work is for 09:07 — How the ERG Leadership Alliance started at a lunch 13:43 — The brain-body connection, and where Zach is today 19:27 — Myths, hero stories, and confidence carbs 22:19 — What working with Alyssa looks like 27:39 — Eight books and counting 33:07 — Floating, breweries, and unplugging 37:42 — Where to find Alyssa Connect with Alyssa Dver AmericanConfidenceInstitute.com · ERGLeadershipAlliance.com · LinkedIn: Alyssa Dver Want to be on the show? Reach Tavious at Tavious@fixmyfeesteam.com FixMyFees.com · @fixmyfees

  5. Jul 14

    Teach a CEO to Fish | Dan Kachtik | Fix My Fees Ep. 14

    On this episode of the Fix My Fees podcast, host Tavious Washington sits down with Dan Kachtik, a 25-year fitness industry veteran and co-owner of King William District CrossFit in San Antonio. Dan breaks down how he expanded beyond the walls of his gym through "remote programming" and "functional feeding" — coaching clients on exercise and nutrition from anywhere, using nothing more than videos and photos of their meals. The conversation digs into why sustainable change beats crash diets and 30-day challenges every time. Dan shares his philosophy of teaching people to "fish" rather than handing them a rigid meal plan, why the devil is really in the details when it comes to nutrition, and how our cravings actually shift as we swap processed food for real food. He and Tavious also get candid about cutting alcohol, the "white-knuckle" first three weeks of any real habit change, and why the discomfort of change is usually a sign you're finally doing something that works. For the busy CEOs, C-suite leaders, and entrepreneurs who feel like they don't have time for their health, Dan offers practical, low-effort wins — like a 15-minute walk after meals and 10 minutes of bodyweight movement — plus advice on how to find a trainer who actually has your best interests at heart. Whether you're a lifelong gym-goer or someone who keeps quitting two weeks into every diet, this episode is packed with grounded, realistic guidance on building a healthier life that actually sticks. 🎙️ ABOUT FIX MY FEES Merchant processing is boring, so we bring on interesting people to talk about their business instead. Hosted by Tavious Washington. Got an interesting business? Reach out: Tavious@fixmyfeesteam.com 👍 Like and subscribe for more conversations with entrepreneurs, innovators, and business owners.

  6. Jul 10

    How AI Helps Doctors See More Patients | Glenn Loomis, MD | Fix My Fees Ep. 13

    What if your doctor already knew your whole story before you walked in the door? In this episode, host Tavious Washington sits down with Glenn Loomis, MD — a family physician turned entrepreneur with over 30 years in medicine — to talk about how AI is reshaping the patient visit. Glenn is the founder of Query Health, an AI "doctor" that takes a full patient history before the appointment, then hands the physician a clean, organized summary so they can spend less time typing and more time actually caring for patients. We get into: Why doctors "don't scale" — and how AI could help one physician see two or three patients in the time it used to take to see oneHow the AI adapts whether you're long-winded or a one-word-answer kind of patientPutting your full medical record in your pocket (and why that's a marketing tool in disguise)Breaking language barriers: talk to the AI in Spanish, your doctor reads it in EnglishWhat onboarding actually looks like for a practice (hint: days, not months)How travel to Africa, South America, and all seven continents inspired the whole idea Whether you run a practice, work in healthcare, or you're just curious where medicine is headed, this one's worth the listen. 🔗 CONNECT WITH GLENN LOOMIS Website: https://queryhealth.ai LinkedIn: Glenn Loomis MD Email: glenn@queryhealth.ai 🎙️ ABOUT FIX MY FEES Merchant processing is so boring, we bring on interesting people to talk about their business instead. Hosted by Tavious Washington. Got an interesting business? Reach out: Tavious@fixmyfeesteam.com 👍 Like and subscribe for more conversations with entrepreneurs, innovators, and business owners.

  7. Jul 7

    The 13 Patterns You Bring to Work Without Knowing It | Sylvia Lafair | Fix My Fees Ep. 12

    What if the biggest thing holding your business back isn't your marketing, your team, or your budget, but you? Leadership expert Sylvia Lafair, founder of Creative Energy Options and author of Don't Bring It to Work, joins host Tavious Washington to talk about the 13 hidden patterns we carry from childhood straight into the workplace, and how they quietly sabotage teams and stall growth. You'll learn about the power of the pause, how to move from triggers to glimmers, and why telling the hard truth (not spilling your guts) is a skill worth practicing. She also shares a jaw-dropping client turnaround that started with a single dream, plus the story of climbing the Great Pyramid at 2 a.m. and how it reshaped her mission. If your business feels stuck, this conversation is for you.

  8. Jul 3

    Why Most Business Owners Are Burning Out Without Knowing It | Dave Gieselman | Fix My Fees Ep. 11

    On this episode of the Fix My Fees podcast, host Tavious Washington sits down with Dave Gieselman — a former high-end Beverly Hills chef turned breathwork and nervous system coach — to talk about how your breath quietly runs your mood, focus, stress, and health. Dave shares how 15 years in zero-error professional kitchens (seating presidents and CEOs) pushed him to find better ways to regulate his nervous system after substances stopped working. What started as survival became his life's work. In this conversation you'll learn: Why you can't "think" your way calm — and what actually worksThe fight-or-flight "wolf" that hijacks your brain at your desk"Email apnea" and how bad posture is killing your breathingSimple techniques you can use right now: the Clarity Breath and the Physiological SighHow breathwork can support focus, ADHD, and even mimic psychedelic statesWhy the best days of your life are still ahead Tavious even feels his restless leg and jitters disappear live on the episode. Try it yourself: Dave teaches a public breathwork session every Saturday — join in Northeast Los Angeles or on Zoom. Use code FIXMYFEES1 for a discount. 🌐 connecttoflow.com Want to be a guest or reach out? 📧 Tavious@fixmyfeesteam.com If you got value from this, please like & subscribe for more conversations with interesting entrepreneurs.

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About

Every leader has a story worth hearing. On the Fix My Fees podcast, we sit down with bold thinkers, builders, and industry pioneers to uncover the real moments that shaped them... The wins, the failures, the lessons learned the hard way. Whether you're just starting out or leading at the highest level, each episode is a masterclass in what it actually takes to succeed. New conversations. Timeless wisdom.

Information

  • Creator
    Fix My Fees
  • Years Active
    2026
  • Episodes
    18
  • Rating
    Explicit
  • Copyright
    © 2026 Fix My Fees