Flip the Cap

Kathryn Smith
  • 5.0 (5)
  • MANAGEMENT
  • UPDATED MONTHLY
Flip the Cap

Working for one of the largest insurance brokerages in the nation, you could say Jencap’s experts know what they’re talking about. Why not share our insurance veteran experience with agents and brokers trying to navigate a world of unprecedented change? Join Kathryn Smith, Director of Marketing at Jencap, and leading professionals in the insurance industry, as she pops the top on ALL things insurance, brokerage, and coverage. In each episode, Kathryn talks with industry leaders on trends, tactics, and tools to manage complex cases, provide exceptional service, and adapt to an ever-changing environment.

  1. APR 16

    Flip the Cap Episode 18 | The Big Build: Inside Construction Wrap-Up Programs

    Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Michael Yovino, Jencap’s Wrap Up Construction Practice Leader, and Consolidated Risk Solutions’ President, Josh Rogove. Their discussion covers when wrap-up programs are warranted, the risks of not using a qualified TPA, and how to perform a cost benefits analysis for these programs. Mike and Josh break down the nuances of OCIPs (Owner-Controlled Insurance Programs) and CCIPs (Contractor-Controlled Insurance Programs), how they mitigate risks, and why proper administration is crucial for cost certainty and claims handling. If you're looking for insights on navigating construction insurance, minimizing risk, and maximizing cost efficiencies, this episode is a must-listen.   🎧 Tune in now to our new season of Flip the Cap, the industry's premier podcast that delivers insurance insights with a twist!    Episode Highlights Include:   -What Wrap Up Construction Programs Cover -A TPA’s Primary Role With Wrap-Ups -Benefits of a Wrap Up Program for Retail Agents -Pitfalls of Jurisdictional Variations, Including Construction Defect States

    16 min

  2. MAR 19

    Flip the Cap Episode 17 | Flames of Uncertainty: How Wildfires Are Shaping Insurance

    Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Jencap’s Ben Beazley, National Property Practice Leader, and Louis Reynaud, Vice President and Wildfire Strategist, to break down the best approach to wildfire underwriting and risk mitigation.     This episode offers retail agents tangible ways to best approach wildfire prone property risks, along with how to combat the ever-increasing severity and unpredictability of weather patterns.   Episode Highlights Include: 1:14-4:11 Industry progress that’s been made since 2020 wildfires 4:12-6:39 Key players working to restore stability in wildfire-prone areas 6:39-11:35 How to combat the ever-increasing severity and unpredictability of weather patterns 11:36-15:54 Tips for Retailers to successfully place wildfire risks 17:00-end Most viable path to restore stability with wildfire risks   🎧 Tune in now to our new version of Flip the Cap, the industry's premier podcast that delivers insurance insights with a twist!    Learn more about Jencap’s property solutions here: https://jencapgroup.com/custom-solutions/property/.

    20 min

  3. 11/06/2024

    Flip the Cap Episode 16 | Beyond Professional Liability: Ancillary Lines You Can’t Ignore

    Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Anthony Manna, SVP at Jencap and a top-ranked broker specializing in professional, management, and cyber liability. Known for his expertise and industry accolades, Anthony shares the most relevant emerging trends in this space. He also breaks down several ancillary coverage lines that agents need to be selling (yesterday). Stay a step ahead of your competition and on the front end of the ever-changing insurance marketplace with his valuable insights. Plot twist: Anthony also breaks down why a wholesaler is needed more than ever in this soft Professional Lines market.   Episode Highlights Include: The most relevant emerging trends in professional, management and cyber liability; including EPLI, cyber security and risk sizes. (8:56) Ancillary coverages lines that agents need to be selling (yesterday) (16:25) Why Jencap is needed more than ever in this soft Professional Lines market (24:26)   Learn more about Jencap’s expansive professional lines capabilities at https://jencapgroup.com/custom-solutions/professional/

    27 min

  4. 09/20/2024

    Flip the Cap Episode 15 | Workers' Comp Compass: Expert Advice from Kristi Tinker

    Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Kristi Tinker, a seasoned Workers' Compensation broker at Jencap with over 20 years of specialized experience. Together, they dive into the complexities of Workers' Compensation, exploring commonly misused class codes, industry trends, and noteworthy regulatory changes. They also discuss the unique challenges of the New York Workers' Compensation market, ways to avoid USL&H fines for your clients, and much more. Episode Highlights Include: Kristi’s predictions for the future of Workers’ Comp cue AI, mental health, cannabis, and more [00:16:28] Key differences between Workers’ Comp and USL&H [00:12:42] The most misused class code in Workers’ Comp [00:11:08] Important regulatory changes in Workers’ Comp industry [00:09:18] Current landscape of Workers’ Comp marketplace including NY [00:07:16] Why agents should rely on Jencap for Workers’ Comp [00:19:20]

    22 min

  5. 08/14/2024

    Flip the Cap Episode 14 | Marketing for Non-Marketers: How to Boost the Bottom Line

    Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Eric Holtzclaw and Cynthia Hayes of Liger, a full-service marketing firm. The three explore the dynamic world of marketing and its intersection with the insurance industry. They delve into how artificial intelligence is reshaping content creation and social media strategies while emphasizing the need for authentic, human-driven communication. Discover the importance of maintaining brand consistency, leveraging the PESO model (paid, earned, shared, and owned media), and the transformative power of video in engaging audiences.   The Liger team provides actionable tips on enhancing your marketing ecosystem, from optimizing your website and creating relevant content to harnessing LinkedIn and personal branding. They also discuss the significance of internal alignment with your brand's mission, effective collaboration between sales and marketing teams, and the strategic use of AI tools to boost domain authority and content relevance.   Episode Highlights: [00:02:46] Disruptive changes in the marketing industry over the last 12 months [00:07:41] Key changes and how to stop the scroll [00:09:15] Tech's Impact On Customer Expectations [00:11:58] Why marketing matters (when you aren’t in marketing) [00:18:29] Building a healthy marketing ecosystem [00:34:09] What insurance professionals can leverage in the marketing world Keep up with the latest industry insights from Jencap: https://jencapgroup.com/insights/

    45 min

  6. 06/20/2024

    Flip the Cap Episode 13 | Loren Henry, Recharging the Energy Sector

    Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Loren Henry, Energy Practice Leader at Jencap, to illuminate everything you need to know about the environmental, energy, marine and hazmat/oilfield industries. Loren sheds light on the environmental implications of “going green”, trends impacting the energy industry, and provides several examples that highlight the critical need to work with a specialized broker on energy risks. Listen now so you can tackle your next clients’ environmental / energy risk with confidence! Episode Highlights: (3:16) What do Snoop Dogg, D1 soccer, and radio talk shows have in common? Loren Henry! (8:40) Environmental versus energy - where's the line? (9:45) Outlier P&C trends impacting the energy industry (12:59) Pros and cons to “going green” (15:56) Why an agent should work with a specialized energy broker (19:14) Launch of Jencap’s new energy practice Learn more about Jencap’s environmental capabilities: https://jencapgroup.com/custom-solutions/environmental/

    21 min

  7. 05/13/2024

    Flip the Cap Episode 12 | Unlocking the Secrets to Change Management with Bruce Peddle

    In this episode of Flip the Cap, host Kathryn Smith and special guest Bruce Peddle, President of Jencap Insurance Services, take listeners on a journey through the dynamic world of insurance, the importance of innovative technology, and they unlock the secrets to successful change management. Tap into Bruce’s wealth of knowledge as he explores topics related to small transactional business, M&A, and more. Episode Highlights: (3:24) The best investment Bruce ever made (8:19) Interesting facts you likely don’t know about Bruce (teaser: tattoos, hockey, kicked out of the military, oh my!) (12:36) Biggest trends impacting the binding authority / small transactional area of the insurance industry (15:34) Growth in MGA/MGU model and its impact (17:54) The importance of technology and innovation for small transactional insurance risks (23:40) The importance of change management and sound operational strategies to streamline M&A (32:32) Why insurance is the hidden gem of the American economy Learn more about Jencap’s expansive binding capabilities at https://jencapgroup.com/areas-of-specialization/binding-authority/ .

    40 min

  8. 03/05/2024

    Flip the Cap Episode 11: Decoding Catastrophe Modeling with Bruce Norris

    In this episode, Jencap Director and certified catastrophe modeler, Bruce Norris delves into the intricacies of catastrophe modeling with our host, Kathryn Smith. With decades of experience in catastrophe analysis and technology, Bruce sheds light on the fundamentals of CAT modeling, explores the nuances of PML and AAL, and how a model’s data impacts insurance outcomes. Episode Highlights: 9:24 How Bruce's backpacking hobby led to sightings of his spirit animal 10:49 Revealing the "favorite failure" that paved the path to Bruce's biggest success 16:33 Understanding CAT modeling and its crucial role in the insurance industry 18:46 Breaking down PML and AAL 20:45 Why the model and carrier pricing aren't always in sync 22:42 What factors are influencing the data in the model? 25:05 The importance of quality and well formatted data 27:02 The relationship between ITV and CAT modeling 28:26 Jencap’s property team advantage Learn more about Jencap’s expansive property capabilities at https://jencapgroup.com/custom-solutions/property/

    31 min
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Ratings & Reviews

5
out of 5
5 Ratings

About

Working for one of the largest insurance brokerages in the nation, you could say Jencap’s experts know what they’re talking about. Why not share our insurance veteran experience with agents and brokers trying to navigate a world of unprecedented change? Join Kathryn Smith, Director of Marketing at Jencap, and leading professionals in the insurance industry, as she pops the top on ALL things insurance, brokerage, and coverage. In each episode, Kathryn talks with industry leaders on trends, tactics, and tools to manage complex cases, provide exceptional service, and adapt to an ever-changing environment.

Information

  • Creator
    Kathryn Smith
  • Years Active
    2022 - 2025
  • Episodes
    19
  • Rating
    Clean
  • Show Website
    Flip the Cap

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