Flow@Work

Plat4mation
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We make work flow with ServiceNow. When work flows, people can do their work unimpeded, productive and without frustration. But how do we do that? With our ServiceNow platform expertise and knowledge of business/industry processes. In this podcast, we share as much of our expertise with the world as we can, because we genuinly want to help organizations make work flow for EVERYONE. www.plat4mation.com

  1. S2E10 - How to Write Effective Project Requirements for Successful Delivery

    11/08/2024

    S2E10 - How to Write Effective Project Requirements for Successful Delivery

    Join us on this episode of Flow at Work as Emma Thomas interviews Brianna Culver, a key member of the Americas team and expert project manager. Brianna shares insights on writing clear, actionable requirements, leveraging the INVEST model, and using stakeholder analysis to improve project outcomes.

    9 min
  2. S2E9 - Building a Scalable IT Strategy with ServiceNow

    10/10/2024

    S2E9 - Building a Scalable IT Strategy with ServiceNow

    In this episode of Flow@Work, Emma Thomas welcomes ITSM expert Mike Simpson for a deep dive into optimizing Service Desk operations using ServiceNow. Learn about Mike’s journey with ITSM, red flags to watch out for in service desk workflows, and the importance of improving customer satisfaction (CSAT) and automation.

    30 min
  3. S2E8 - Ensuring successful NIS2 compliance

    09/05/2024

    S2E8 - Ensuring successful NIS2 compliance

    In this video we will discuss the outcomes of the Nis2 dashboards together with Raymond Bierens from the Connext2Trust Foundation and Edwin van de Heuvel from Tanium. Talking about the risks you can manage and the ones you can not, why data is the fuel for dashboards and why people should focus on high quality data to achieve a cyber resilient organization.

    27 min
  4. S2E7 - Risk Management VS Compliance

    05/08/2024

    S2E7 - Risk Management VS Compliance

    Struggling to comply with NIS2 and DORA Directive? Discover how to move beyond compliance and follow a proactive approach with our GRC expert Carel Jansen, Ph.D. researcher Raymond Bierens, and Edwin Van Den Heuvel from Tanium. Learn more about managing and balancing all your resources.

    35 min
  5. S2E6 - All you need to know about starting your Digital Transformation journey

    11/23/2023

    S2E6 - All you need to know about starting your Digital Transformation journey

    Discover the insightful magic behind digital transformation and learn why it’s the hottest topic in today’s business landscape. Join us for this in-depth journey offering practical and valuable tips to ensure your digital transformation journey is fun and rewarding in the long run.

    13 min
  6. S2E5 - Creating lasting success with CMDB

    10/05/2023

    S2E5 - Creating lasting success with CMDB

    Learn how to create lasting success with a healthy CMDB. Understand what the critical success factors are to create a successful organization to establish a CMDB that will get you ahead of the wave.

    9 min
  7. S2E4 - Why do CMDB fails?

    09/14/2023

    S2E4 - Why do CMDB fails?

    In this episode we will give you the answer for the question; Why do CMDB’s fail? We know that a vast majority of business have a broken CMDB. You will learn, why do they not worked like they expected to.

    5 min
  8. S2E3 - Symptoms of an unhealthy CMDB

    08/18/2023

    S2E3 - Symptoms of an unhealthy CMDB

    Understand the value of a healthy CMDB, because if you don’t know what you have how can you manage it? In this episode we will explain what signs and symptoms organizations could experience if they have an unhealthy CMDB.

    9 min
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About

We make work flow with ServiceNow. When work flows, people can do their work unimpeded, productive and without frustration. But how do we do that? With our ServiceNow platform expertise and knowledge of business/industry processes. In this podcast, we share as much of our expertise with the world as we can, because we genuinly want to help organizations make work flow for EVERYONE. www.plat4mation.com

Information

  • Creator
    Plat4mation
  • Years Active
    2022 - 2024
  • Episodes
    19
  • Rating
    Clean
  • Copyright
    © Plat4mation
  • Show Website
    Flow@Work