263 episodes

FNO: InsureTech by Alacrity Solutions is a place where movers and shakers from all points within the insurance ecosystem gather and discuss all things insuretech. Industry veterans Lee Boyd and Rob Beller talk technology and innovation and how it affects and drives change in the industry.

We sit down and talk with CEOs, Thought Leaders, Venture Capitalists, Carrier Execs, Innovators, Startups, Founders, and other high-profile experts.

New episodes air every Friday, with occasional bonus treats in between.

FNO: InsureTech is a production of Fourseventy Claim Management.

FNO: InsureTech Alacrity Solutions

    • Technology
    • 5.0 • 26 Ratings

FNO: InsureTech by Alacrity Solutions is a place where movers and shakers from all points within the insurance ecosystem gather and discuss all things insuretech. Industry veterans Lee Boyd and Rob Beller talk technology and innovation and how it affects and drives change in the industry.

We sit down and talk with CEOs, Thought Leaders, Venture Capitalists, Carrier Execs, Innovators, Startups, Founders, and other high-profile experts.

New episodes air every Friday, with occasional bonus treats in between.

FNO: InsureTech is a production of Fourseventy Claim Management.

    Ep 250: CEO of InsTech, Matthew Grant

    Ep 250: CEO of InsTech, Matthew Grant

    Rob and Lee take it internationally this week as they welcome Matthew Grant, CEO of InsTech. Matthew talks about InsTech’s ability to help insurance companies understand real trends related to technology and innovation while looking for technology companies that can provide solutions to make a real difference for insurers. He discusses how the events and community have grown and expanded over time, along with the benefits and criteria for membership. Matthew also touches upon the cultural nuances in the insurtech industry in London, including Lloyd of London’s history and function as a marketplace for insurance companies. Grab a cup of tea and enjoy!
     
    Learn More:
    www.fnoinsuretech.com
    InsTech 
    Matthew LinkedIn 
    Podcasts 
     
    What You’ll Hear In This Episode:
    [7:06] The two main aspects of InsTech's business.
    [10:37] The evolution of InsTech’s events.
    [14:35] More about the London market.
    [16:44] What is Lloyd of London?
    [20:02] Insurance in the UK market.
    [22:44] What the United States can learn from business done overseas.
    [33:50] Lloyd’s Lab.
    [37:50] Matthew’s background.
    [42:08] How someone becomes an InsTech member, and the benefits of membership.
     

    • 50 min
    Ep 249: Co-Founder and CEO of Whisker Labs, Bob Marshall

    Ep 249: Co-Founder and CEO of Whisker Labs, Bob Marshall

    Rob and Lee welcome in Bob Marshall, Co-Founder and CEO of Whisker Labs. Bob talks about their flagship solution, Ting, which draws on decades of electromagnetic and atmospheric sensor technology to protect communities and prevent electrical fires, while also monitoring the resiliency and safety of the U.S. electrical grid. Bob shares more about the many ways Ting is taking the relationship with insurers to a new level while also gaining valuable insights. He highlights some real case studies where Ting has helped to save homes, and explains the rewarding impact of their work. 
     
    Learn More:
    www.fnoinsuretech.com
    Whisker Labs 
    Bob Marshall LinkedIn 
     
    What You’ll Hear In This Episode:
    [8:16] Bob joins the show to talk about his background in engineering and how Whisker Labs came to be. 
    [10:00] The unfortunate fire in Bob’s family that served as inspiration to take engineering and apply it to the common issue of electrical fires. 
    [14:00] How the TingFire technology works and monitors the home wiring. 
    [17:06] Closing the loop and delivering the best experience possible to the customer. 
    [18:10] Ting does not replace, but instead compliments fire alarms. 
    [18:54] How Ting uses AI to analyze data and detect issues anywhere. 
    [20:00] Providing documentation and data in great detail. 
    [25:01] Ting’s partnerships with insurers that offer the service for free to customers. 
    [30:51] Ting is currently saving 15 homes from fires per day on average. They've notified homeowners of 8,000 potential fire risks so far.
    [38:16] Contributing to water losses as well. 
    [44:13] Providing compassion, education and support for the customer. 
    [44:58] Older homes are more likely to have issues, but not as much as one may think. 
    [47:44] Ting has over 100 employees, and is growing at a great speed. 
     

    • 55 min
    Ep 248: Co-Founder and President of Chrp Technologies, Chin Ma

    Ep 248: Co-Founder and President of Chrp Technologies, Chin Ma

    This episode features Chin Ma, Co-Founder and President at Chrp Technologies, a fascinating technology that allows underwriters insight into the home of the insured and to reduce losses. Chin talks about how Chrp was created and explains how the technology helps to underwrite accurately and get the insured involved in the process, providing help where it’s needed. 
     
    Learn More:
    www.fnoinsuretech.com
    Chrp 
    Chin Ma LinkedIn 
     
    What You’ll Hear In This Episode:
    [6:40] What is Chrp, and how did they build the technology? 
    [9:32] What was the problem that Chin’s partner and Chrp founder Micah set out to solve? 
    [11:27] Testing their hypothesis. 
    [13:08] Are homes more complicated now? 
    [15:06] How is what Chrp does in underwriting different from what is typically done? 
    [18:00] How Chrp can provide a more comprehensive view using AI. 
    [19:14] Chrp provides homeowners repair insights and connects them to contractors for help. 
    [23:37] The process of getting homeowners involved. 
    [29:20] What Chin means when he says the program should demonstrate a level of “teeth”. 
    [31:29] A new way to look at customized premiums. 
    [32:14] The reports they the underwriters are seeing.
    [36:14] Chrp’s repair network, working with the best contractors in the country. 
    [38:26] The company’s growth and future. 
     

    • 46 min
    Ep 247: CEO and Co-Founder of SnapRefund, Cody Eddings

    Ep 247: CEO and Co-Founder of SnapRefund, Cody Eddings

    Rob and Lee are joined by Cody Eddings, CEO and Co-Founder of SnapRefund. Cody first shares the story of founding SnapRefund in Philadelphia and taking the company through accelerators like TechStars. Cody also reflects on the validation of winning the State Farm pitch competition at ITC, and details how SnapRefund’s technology works to streamline and simplify the insurance claims process through automation and digital payments. 
     
    Learn More:
    www.fnoinsuretech.com
    SnapRefund 
    Cody Eddings LinkedIn 
     
    What You’ll Hear In This Episode:
    [9:29] Cody shares the origin behind SnapRefund. 
    [9:48] The growing startup scene in Philadelphia. 
    [11:02] Cody met his co-founder at a pitch workshop. 
    [12:09] Great life lesson: you get the best out of people when you help them accomplish whatever it is they truly want to accomplish. 
    [12:37] SnapRefund helps insurers send outbound payments with automation and analytics to improve customer retention, and operational efficiency.
    [18:46] The rising trend of cash apps. 
    [20:01] How SnapRefund’s technology works to connect to clients’ existing bank accounts. 
    [23:43] SnapRefund’s mission to financially empower people and give them greater control over their money. 
    [24:07] Bringing visibility for both the insured and the adjuster. 
    [28:19] The two startups Cody built before SnapRefund. 
    [31:36] Overcoming challenges in the fundraising process. 
    [41:03] The experience of being with Techstars. 
    [45:08] What it meant to win State Farm’s ITC pitch competition. 
     

    • 52 min
    Ep 246: CEO and Founder of Charlee.AI, Sri Ramaswamy

    Ep 246: CEO and Founder of Charlee.AI, Sri Ramaswamy

    It’s all about AI this week as Rob and Lee welcome Sri Ramaswamy, Founder and CEO of Charlee.AI. Sri talks about her journey into artificial intelligence, and how it’s evolved over the course of a decade and growing interest in AI within the industry. She shares more about the capabilities of Charlee, a trained model for insurance, and highlights the significance of using data in the right way to get accurate results. Sri talks more about Charlee’s technology and how it can help identify and prioritize fraudulent claims.
    Learn More:
    www.fnoinsuretech.com
    Charlee.AI
    Sri Ramaswamy LinkedIn
     
    What You’ll Hear In This Episode:
     [5:50] Sri, a self-described “data lover” joins from Silicon Valley and talks about her upbringing in India and Australia before coming to the United States.
    [9:19] How Charlee.AI came to be.
    [10:54] Sri discusses working for a software company in Boston.
    [11:18] What unstructured data means in insurance claims.
    [18:05] The three triangle points in your expenses, reserves, and the actual indemnity.
    [19:22] More about how Charlee AI’s technology works.
    [24:33] How Charlee AI both compares and contrasts with Chat GPT.
    [25:43] The claims language model.
    [28:55] Charlee has analyzed more than 55 million claims.
    [30:43] How Charlee works with the claim department.
    [33:54] Charlee AI helps identify and prioritize problematic claims.
    [34:57] Claims litigation.
    [39:57] What is Charlee’s secret sauce for success?
    [41:24] Who are their customers?
    [43:00] How Charlee AI helps with claim reserving.
     

    • 52 min
    Ep 245: CEO and Co-Founder of Betterview, David Lyman

    Ep 245: CEO and Co-Founder of Betterview, David Lyman

    The cat is out of the bag! Nearmap acquired Betterview, and Rob and Lee have brought Co-Founder and CEO David Lyman on to tell us all about the big news. David talks about the critical pivot that led Betterview to where they are today, and the lessons learned about falling in love with the problem instead of the solution. David shares more behind the details of the acquisition, and what we can expect as the capabilities of both companies come together.
    Learn More:
    www.fnoinsuretech.com
    Betterview 
    Nearmap 
    David Lyman LinkedIn 
    Episode with Patrick Quigley 
     
    What You’ll Hear In This Episode:
    [5:42] David walks us down memory lane on his background in technology, how he met the other David, and how Betterview came to be.
    [9:49] Reaching out to the folks at Nearmap.
    [10:46] What exactly does Betterview do?
    [11:40] A software platform that allows for a combination of automated and manual workflows.
    [12:30] Giving scores in addition to providing data.
    [14:58] Betterview’s first customers were RSI customers, David Tobias’s family inspection business.
    [15:14] Falling in love with the problem, and not the solution.
    [17:01] Breaking the news to investors about the pivot, and getting immediate support.
    [19:35] David walks us through what happens after the decision to pivot is made.
    [21:36] What was the secret sauce that made them stand out from their competitors?
    [26:14] The reason they’ve gotten more into claims.
    [27:08] More about the partnership.
    [31:10] What can we expect in the future with Betterview and Nearmap?
    [34:35] Does David think the future holds more data consolidation companies?
    [38:06] Computer vision is a subset of AI.
    [42:46] How will David celebrate the big win?
     

    • 47 min

Customer Reviews

5.0 out of 5
26 Ratings

26 Ratings

kieferliga ,

Genre Leader

Without a doubt the best InsureTech podcast out there!

thesingingpinoy ,

Insightful and informative!

From the episodes I've listened to so far, there is a great dynamic between the hosts that makes the conversations feel down to earth and very informative!

They have interviewed a nice variety of people with interesting titles, histories, and perspectives of the insurance industry. Looking forward to future episodes.

Martymm ,

Great source of P&C executive perspectives

They let execs from various segments of the market present their stories with a ok mix of easy and hard questions. Great guest list.
Moderate self promotion of the host company. Hard to find these perspectives anywhere else. Keep it up!

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