FNO: InsureTech Alacrity Solutions

Jonathan Miko, the CSIO and President of Managed Repair at Alacrity Solutions, is all about connecting with clients on their level. He highlights how their flexibility — thanks to both cutting-edge technology and the human touch — allows them to customize services to fit each client's unique needs. Jonathan dives into the story of Alacrity Solutions' transformation from a one-size-fits-all approach to a more personalized, client-first model, a shift that not only boosts service quality but also strengthens client relationships. Jonathan also shares his own personal journey that led him to his current leadership roles, adding a touch of inspiration to the mix.
Key Highlights:
The history and evolution of Alacrity’s Managed Repair Program.
Jonathan Miko’s career journey and his transition from law to insurance.
Key components and processes of the Managed Repair Program.
Insights into how Alacrity ensures high quality and customer satisfaction.
The strategic importance of technology and human intervention in MRP.
Future trends and the growing significance of managed repair in the insurance industry.
 References:
Learn more about Alacrity Solutions and their services at alacritysolutions.com
"The Lean Startup" by Eric Ries
Alacrity Solutions’ Managed Repair Program Overview

Rob and Lee mix things up in this lighthearted, host-only episode! They chat about homeowners insurance, its exclusion from inflation calculations, and the importance of proper coverage. Lee also shares insights from a recent industry event, sparking a discussion on A.I.'s impact on insurance, including fraud risks and its transformative potential.
Time stamps 00:00 Introduction to the FNO: InsureTech Podcast
00:25 The Impact of Inflation on Homeowner Insurance
01:59 Comparing Homeowner and Auto Insurance Costs
03:13 The Importance of Proper Insurance Coverage
04:57 Challenges in Shopping for Auto Insurance
09:43 The Role of Insurance Agents
14:25 Insights from the National Flood Conference
15:20 The Implications of A.I. in Insurance
20:43 Reflections on Technological Advancements
25:22 Conclusion and Final Thoughts
 

Join Lee as he talks with Adam Bowe, CEO and co-founder of Cake. Learn how Cake is revolutionizing the buying, selling, and valuation of insurance agencies. Adam shares the platform’s unique approach, using machine learning for precise valuations, and highlights tools for anonymous listings, secure transactions, and escrow services. Discover the challenges and opportunities in the insuretech space, and how Cake is making the market more accessible for agency owners and buyers alike.
 

Co-hosts Rob and Lee chat with Scott Kannry, CEO and co-founder of Axio, exploring how Axio helps businesses manage cyber risk. Scott shares Axio's origin story, their unique approach to cyber insurance, and collaboration with Lloyd’s of London. Tune in to learn about the evolving field of cyber insurance and the importance of mitigating cyber risks today.

Listen as Jared Kaplan, CEO and co-founder of Indigo, discusses the challenges and innovations in medical malpractice insurance, sharing his journey from building tech startups to using transforming insurance with artificial intelligence and data analytics. Jared explores Indigo's approach to differentiating risk, offering lower premiums to deserving doctors, and ultimately aiming to impact the healthcare industry positively. Kaplan also shares a lighthearted glimpse into his off-work hobbies when he's not running the business.

In this episode, Rob catches up with Ty Harris, CEO and co-founder of Openly, for his second appearance on the show.
Join Ty and Rob as they chat about Openly’s growth, remote work success, and strategies for navigating the current market. Harris shares insights on Openly’s tech-enabled approach to home insurance and targeting the mass affluent market through independent agents. They also explore Openly’s focus on customer and agent satisfaction, the potential to enter the auto insurance market, and the impact of AI. We also get a little peek into Harris’s unique background, from academia to poker and ballroom dancing.