Focus On Customer Experience

Benjamin DelGrosso
  • 4.3 (6)
  • BUSINESS
  • UPDATED WEEKLY

Let's talk about customer/employee experience. Do you want a transactional approach or a relationship approach? Do you want someone who is there for you? Are you taking care of your employees? How are you taking care of your customers and employees in terms of experience.

  1. 08/01/2023

    Thoughts, Traumas, & Toxins with Dr Jesse jacobs

    Self Limiting Beliefs with Dr Jesse jacobs I am the first doctor in my family. Entire family are federal agents for the US Government.I went doctor route because I knew I could be my own boss. US GOVT wouldn't give me that.Went through some really tough times with my wife when I was going through my residency. Living under poverty line, food stamps, kids on medicaid, etc. Fought through it, opened my first practice on credit cards because no bank would give me a loan. In fact, 8 banks denied my loan request.Now own and operate 5 offices, 6 by the end of the year.On a mission to change health care. People just don't know. Ignorance is the biggest mistake for most Americans. COVID changed that for "some". Some were "enlightened" with what HEALTH really is.Mission is to expose peoples' true potential to themselves, through health.Health can be composed of 3 componenents- Thoughts- Traumas- Toxins Otherwise known as, Thoughts - Mental Health (mindset)Traumas or Physical health (what stress are you putting on your body)Toxins or Chemical Health (what are you putting in your body)Teaching a more holistic lifestyle.

    31 min

  2. 07/25/2023

    BUILDING CHAMPIONS ONE CONVERSATION AT A TIME with Mike Claudio

    BUILDING CHAMPIONS ONE CONVERSATION AT A TIME with Mike Claudio I have spent the last 17 years not just selling products and services but learning how to go out and actually develop business, create routines and consistency, develop discipline, and make a bigger impact on those around me then just money! My sales and management career started in retail with Verizon Wireless before working in their enterprise business to business sales team. During my time in Corporate America, I was given some of the best training in the world and really developed an obsession-like energy for consistency, communication and the client experience. While my formal training is in the corporate setting, I’ve always been pulled towards smaller companies where I could work with entrepreneurs to help them bring big changes to grow their business. I was a great salesman, but I found my love and passion for the people, processes and services of the construction industry. When I was given the opportunity work with a residential general contracting business in Charlotte, I jumped at the idea of using my experiences and training to help create a sales and client management system specific for this market. I have proven my system and processes to Identify, Target, Qualify and Acquire clients works. With a heavy focus on communication, follow-through, and follow-up I believe any company can increase sales and profits and I want to be the one to help you do that! I brought massive success to companies I worked for but want to help more business owners get out of the daily grind and develop a business that worked for them instead of wearing them out. Since starting WinRate Consulting I have helped hundreds of paying clients and 10's of thousands of business owners through my free online content on my podcast and YouTube channel. I have been on dozens of stages and spoken in front of thousands of people to get the message across that YOU can be different and YOU can dream bigger and YOU can make it come to life! At this point I am 100% confident I can help any size business improve, I can help any owner or leader create better habits and a more disciplined life, and I can change the culture of a company into a place people want to work instead of constant frustrations and lack of buy in! Connect with Mike https://www.mikeclaudio.com/

    25 min
  3. The Fundamentals with Dalton Campbell

    07/18/2023

    The Fundamentals with Dalton Campbell

    Connect with Dalton Financial Advisor at Anchor Financial Group https://www.facebook.com/dalton.campbell.39

    27 min
  4. Personal Injury Law with Matt Segal

    07/11/2023

    Personal Injury Law with Matt Segal

    I am still so surprised to hear that MOST people do not really know the basics behind a personal injury action, and even more surprising, they ARE NOT PURSUING VALID CASES because of the worst misconception out there – that they cannot afford to pay for a lawyer. This post is a reminder that everybody needs to pay attention to. It is still shocking that a vast majority of people still do not understand that if you are hurt or seriously injured as a result of the actions of another person or a company, like a car accident or construction accident, and you need to hire an attorney to represent you then there will be absolutely no out of pocket costs for your initial consultation and even for the handling of the entire case. This also includes all of the costs and expe .... Connect with Matt https://www.facebook.com/SegalLawFirm https://www.segal-lawfirm.com/

    34 min
  5. Living With No Limits - Joe Kincaid

    07/04/2023

    Living With No Limits - Joe Kincaid

    Living With No Limits - Joe Kincaid Joe built his Nutrition Center and decided to expand too quickly. He had a business partnership end quickly and ended up in massive debt. At one point he lived in the back of his Nutrition Center just trying to get by. He came out on top and his business is still standing today. Connect With Joe https://www.nolimitsnutritioncenter.com/ https://www.facebook.com/joe.kincaid.355

    48 min
  6. Teaching Individuals Practical Skills - Clinton Pigeon

    06/27/2023

    Teaching Individuals Practical Skills - Clinton Pigeon

    Teaching Individuals Practical Skills - Clinton Pigeon Clinton and Robyn own a restoration business. Seeing the ever changing world, they started to notice that a lot of kids are not being taught practical skills. So they decided to go all in TIPS Institute. Things that maybe you and I may take for granted, that we were taught at a young age does not get taught anymore. Looking at simple things such as a tape measure, and understanding it can help you later in life. https://www.facebook.com/profile.php?id=100092870741192&mibextid=LQQJ4d https://instagram.com/thetipsinstitute?igshid=OGQ5ZDc2ODk2ZA== The website is coming soon but will be a couple months yet www.thetipsinstitute.com

    43 min
  7. Discipline with Brian Bott of Sports AdvantEdge

    06/20/2023

    Discipline with Brian Bott of Sports AdvantEdge

    Brian Bott has been a performance strength coach for 20 years. He has worked with professional football players like Russell Wilson, Gabe Carimi and Travis Frederick. Athletes walk through the door at Sports AdvantEdge and leave with state championships under their belt. Bott says the accolades are not what he remembers most from his career. “I remember after a game when you hug an athlete who has had success and the moment is emotional for both of us because we know how much time has gone into that athlete’s success,” Bott says. “Those are the moments we remember.” Many of his athletes start at Sports AdvantEdge as young as 8 years old and continue through the various programs until reaching high school and college. Some, including his own children, continue working at the gym throughout their professional careers. “It is amazing,” he says. “We are always part of the equation.”

    32 min
  8. Dealing with Overwhelm - Sammy Farrens

    06/13/2023

    Dealing with Overwhelm - Sammy Farrens

    Develop mental toughness to build relationships, yourself and your business. Unlock your potential. Find the value in yourself. Cut through the bad habits and mental barriers thathave been holding you back from attaining your highest level of success. Then go out and live the lifeyou’ve always desired! Sammy Farrens, NLP Master Coach and CEO of Mental Edge will help you discover your greatness bychanging your MINDSET. You will learn through proven neuro-linguistic techniques how to identify and stop negative thoughts and defeatist behaviors that ultimately hold you back from attaining yourdreams. Maybe you want to learn how to improve or strengthen your personal relationships. Maybeyou are not where you thought you’d be in your profession, or you want a complete career change. Nomatter what it is you want to achieve, the first step to success is developing a relationship withyourself. Your success starts with YOU! Through honest feedback and proven step-by-step strategies,Sammy will give you the push you need to identify the obstacles holding you back, overcome yourfears and clearly define your goals. You will come away with more CONFIDENCE than ever before and gain a solid skillset to help attain your dreams.  There is no magic bullet for success. The magic happens when you take the steps to change your MINDSET. Sammy will help you create a solid plan to grow professionally and personally, and change your life for the better. You don’t have anything to lose, but you have so much to gain! https://mentaledgepodcast.com/ https://www.facebook.com/sammy.farrens

    37 min
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4.3
out of 5
6 Ratings

About

Let's talk about customer/employee experience. Do you want a transactional approach or a relationship approach? Do you want someone who is there for you? Are you taking care of your employees? How are you taking care of your customers and employees in terms of experience.

Information

  • Creator
    Benjamin DelGrosso
  • Years Active
    2021 - 2023
  • Episodes
    100
  • Rating
    Explicit
  • Copyright
    © Benjamin DelGrosso
  • Show Website
    Focus On Customer Experience