Foster Denovo Talks

Foster Denovo ltd

Foster Denovo Talks wealth, work and wellbeing Foster Denovo Talks is the new podcast from Foster Denovo that champions work, wealth and wellbeing. Designed as a versatile, multi-series platform, FD Talks brings together insightful conversations tailored for financial advisers, HR professionals, business leaders, and clients.Foster Denovo Talks wealth and work is Foster Denovo’s dedicated podcast series that delves into private wealth management and talent acquisition. Hosted by Helena Bogdanovski, Director of Private Wealth, each episode features our experienced hosts in candid conversation with key company figures, discussing adviser recruitment, career progression and the strategic approaches that underpin success in private wealth. Presented in a warm, personable tone with clear, jargon‐free language, Foster Denovo Talks reflects our deep industry expertise while keeping the dialogue straightforward and engaging. 

  1. Aug 19

    Why clients avoid financial advice: Dr Phil Courtenay on behaviour, anxiety and trust

    Why do people avoid financial advice, even when they know they might need it?  In this episode of Foster Denovo Talks, Helena is joined by Dr Phil Courtenay to explore the psychology behind financial decisions, client behaviour and the barriers that stop people from taking action.  Phil explains why clients do not always optimise for the spreadsheet, why anxiety plays such a powerful role in financial advice, and how advisers can unintentionally overwhelm clients by focusing too heavily on what has gone wrong.  They discuss why people procrastinate after seemingly positive meetings, how advisers can design client experiences around emotion, and why the role of the adviser is shifting from being the holder of information to helping clients filter noise and make better decisions.  The conversation also explores how clients are using AI before, during and after advice conversations, why that does not have to be a threat, and how firms can think more carefully about the value they create in an increasingly efficient world.  Phil also shares practical insight on referrals, including why asking clients if they “know anyone who might benefit” is often too vague, too lazy and too much cognitive effort for the client.  In this episode:  Why people avoid engaging with financial advice How anxiety affects client behaviour and decision-making Why clients can freeze after a positive advice meeting The difference between designing for outcomes and designing for emotion How AI is changing the way clients prepare for advice conversations Why efficiency can sometimes reduce perceived value What advisers often get wrong when asking for referrals Why satisfied clients do not automatically become referring clients

    Why clients avoid financial advice: Dr Phil Courtenay on behaviour, anxiety and trust
  2. Jul 22

    Is agentic AI the future of wealth management? Ed Beckett on advisers, automation and client trust

    AI is moving quickly, but in wealth management, the real question is not simply whether firms are using it, it is whether they are using it in a way that actually improves the client experience.  In this episode of Foster Denovo Talks, Helena is joined by Ed Beckett, co-founder of Palindrome, to explore how agentic AI is already starting to reshape the way wealth management firms work.  Ed explains the difference between basic AI tools, such as note-takers and chatbots, and a more connected agentic AI approach, where data, processes and human oversight all work together.  They discuss why wealth management is so well suited to AI, how firms can move beyond point solutions, and why the real opportunity is not replacing advisers, but giving them more time, better insight and stronger recall.  The conversation also explores personalisation, governance, client trust, human accountability, and why the firms that get this right will be the ones that use AI as part of their wider growth strategy, rather than treating it as a shiny side project.  In this episode:  Why wealth management is so well suited to AI The difference between generative AI and agentic AI Why note-takers are only a gateway into AI How AI can support more personalised client experiences Why human oversight and accountability still matter What agentic AI could change about the adviser’s role Why firms need a growth strategy with AI in it, not just an AI strategy

    Is agentic AI the future of wealth management? Ed Beckett on advisers, automation and client trust
  3. Jun 17

    Has sustainable investing become a dirty word? | Gavin Francis on what advisers should be asking clients

    Sustainable investing has become one of the most talked-about areas in financial advice, but also one of the most misunderstood.  In this episode of Foster Denovo Talks, Helena is joined by Gavin Francis, founder of Worthstone, to cut through the noise around sustainable investing and explore what it really means in 2026.  They discuss why sustainability can still feel cliquey, overly technical or politically charged, and why advisers may be missing important client conversations by avoiding the topic altogether.  Gavin shares why sustainable investing is not about being perfect, why it does not need to be an all-or-nothing decision, and how advisers can approach the conversation in a more practical and relevant way.  The conversation also explores performance concerns, investment cycles, client preferences, the great wealth transfer, and why sustainability should be seen as a lens across investment decisions rather than a separate niche.  In this episode:  👉 What sustainable investing really means in 2026  👉 Why sustainability can still feel like a “dirty word”  👉 How advisers can approach client conversations with more confidence  👉 Why performance and cost concerns may be more nuanced than they first appear  👉 How younger generations are shaping client expectations  👉 Why sustainable investing does not have to be all or nothing  👉 How everyday examples, from coffee to chocolate, can make the conversation more relevant

    Has sustainable investing become a dirty word? | Gavin Francis on what advisers should be asking clients

About

Foster Denovo Talks wealth, work and wellbeing Foster Denovo Talks is the new podcast from Foster Denovo that champions work, wealth and wellbeing. Designed as a versatile, multi-series platform, FD Talks brings together insightful conversations tailored for financial advisers, HR professionals, business leaders, and clients.Foster Denovo Talks wealth and work is Foster Denovo’s dedicated podcast series that delves into private wealth management and talent acquisition. Hosted by Helena Bogdanovski, Director of Private Wealth, each episode features our experienced hosts in candid conversation with key company figures, discussing adviser recruitment, career progression and the strategic approaches that underpin success in private wealth. Presented in a warm, personable tone with clear, jargon‐free language, Foster Denovo Talks reflects our deep industry expertise while keeping the dialogue straightforward and engaging.