Founder Mode

Kevin Henrikson and Jason Shafton

Founder Mode is a podcast for builders—whether it’s startups, systems, or personal growth. It’s about finding your flow, balancing health, wealth, and productivity, and tackling challenges with focus and curiosity. Each week, you’ll gain actionable insights and fresh perspectives to help you think like a founder and build what matters most.

  1. Scaling Multi-Location Businesses with Stephanie Joyce

    FEB 11

    Scaling Multi-Location Businesses with Stephanie Joyce

    EPISODE 43 Kevin Henrikson and Jason Shafton sit down with Stephanie Joyce, founder and operator of Attune, to unpack what it really takes to scale multi-location service businesses without losing control of culture, operations, or margins. Drawing from years of leading growth, acquisitions, and crisis turnarounds, Stephanie explains why people come first, systems second, and how scaling simply amplifies whatever you already tolerate. The conversation covers documentation and onboarding as prerequisites for consistency, how to diligence acquisitions beyond surface-level financials, and what it means to lead with clarity and integrity when everything is on fire. They also dive into the modern med spa operating stack, from CRM and automation to compensation structures that drive the right behaviors, and why the future of wellness will be defined by better data, smarter technology, and a careful balance between AI and human trust. CHAPTERS 00:00 – People first, systems second: what breaks when you scale 04:25 – Documentation, SOPs, and onboarding for multi-location consistency 04:56 – Acquisition diligence: margins, concentration risk, and key-person dependency 08:06 – Leading through crisis: transparency, trust, and cash discipline 14:13 – The modern med spa playbook: systems, CRM, and incentives LINKS Connect with Stephanie Joyce attunemedspa.com • LinkedIn Stay Connected with Founder Mode Subscribe to our newsletter: gofoundermode.com Connect with Kevin LinkedIn • X/Twitter Connect with Jason LinkedIn • X/Twitter

    25 min
  2. From Doctor to Founder with Jay Motley

    FEB 5

    From Doctor to Founder with Jay Motley

    EPISODE 42 Kevin Henrikson and Jason Shafton sit down with Dr. Jay Motley, founder of MindWell Health, to explore what it takes to leave a long career in anesthesiology and build a modern mental health clinic. Jay shares how losing autonomy after his private practice was absorbed by a hospital system paired with the life-altering loss of his first wife pushed him to rethink time, care, and what getting better really means. The conversation dives into ketamine therapy as a fast-acting tool that can open a window for patients who have failed traditional treatments, and why lasting improvement depends on pairing that window with therapy and lifestyle medicine fundamentals like sleep, nutrition, movement, and stress management. They also cover the myths around expensive wellness biohacks, how AI could reduce administrative burden and expand patient access, and what Jay learned scaling from a one-person launch to multiple MindWell locations. CHAPTERS 00:00 – Ketamine as a fast-acting “open window” for change 00:50 – Health fundamentals that matter most: sleep, food, movement 04:20 – Why Jay left anesthesiology: autonomy, loss, and control of time 07:10 – Building MindWell: ketamine + therapy + lifestyle medicine 19:10 – Scaling the clinic: cash-pay vs insurance, systems, and hiring LINKS Connect with Dr. Jay Motley mindwell.com • LinkedIn • Instagram • X/Twitter • Substack • Facebook Stay Connected with Founder Mode Subscribe to our newsletter: gofoundermode.com Connect with Kevin LinkedIn • X/Twitter Connect with Jason LinkedIn • X/Twitter

    25 min
  3. Best of Founder Mode II

    JAN 29

    Best of Founder Mode II

    EPISODE 41 After forty episodes, Founder Mode pauses to look at the decisions founders actually struggle with once the playbooks stop working. This episode stitches together clips across healthcare, AI, pricing, capital, aviation, and personal health to show how judgment forms under pressure. You hear why go-live is the start of real work, how trust gets broken when tools ship before problems are understood, why usage outlasts any value narrative, and how busyness becomes a substitute for thinking. Across every domain, the pattern is consistent: systems fail quietly, discipline erodes downstream, and founders are forced to make calls without clean data, perfect timing, or consensus. CHAPTERS 00:00 – Why the same founder problems keep repeating 01:01 – Go live is not the finish line 01:42 – Teaching interpersonal skills too late 02:34 – Adding AI before earning user trust 03:17 – When users reject AI and features get rolled back 03:57 – Why pricing complexity grows with mature markets 04:34 – Busyness as avoidance for founders 05:14 – Protecting thinking time before the business outgrows you 05:55 – Turning user complaints into learning fast 06:33 – Building a personal board of directors for health 07:27 – AI as a problem-solving lever, not a starting point 08:20 – Governance as the unlock for enterprise AI adoption 08:20 – When “magic” becomes table stakes for customers 09:10 – Why software being cheaper doesn’t make it easier 09:59 – Hybrid aviation as a trust bridge to electrification 10:51 – Measuring whether conference presence actually works 11:38 – Why AI scribes exploded in healthcare adoption 12:28 – Defaulting to venture capital and silent dilution 12:28 – Designing products that force focus and community 13:06 – Stress, judgment, and risk in aviation 13:43 – Unlimited pricing as a math problem 13:43 – Learning faster by removing safety nets 14:31 – Making decisions when there is no right answer LINKS Stay Connected with Founder Mode Stay Connected with Founder Mode Subscribe to our newsletter Connect with Kevin LinkedIn • X/Twitter Connect with Jason LinkedIn • X/Twitter

    15 min

Ratings & Reviews

5
out of 5
3 Ratings

About

Founder Mode is a podcast for builders—whether it’s startups, systems, or personal growth. It’s about finding your flow, balancing health, wealth, and productivity, and tackling challenges with focus and curiosity. Each week, you’ll gain actionable insights and fresh perspectives to help you think like a founder and build what matters most.