From $1B Call Center to AI Agents at Scale. Alex Levin | CEO & Co-Founder @ Regal AI

In this episode of Homebase AI, we sit down with Alex Levin, CEO and Co-Founder of Regal AI, to explore how AI voice agents are transforming enterprise customer service, sales, and support.

💬 "These AI agents are 10x cheaper and perform as well as humans." — Alex Levin

Learn how companies like Fidelity Life, Angie’s List, and others are already using AI agents to handle 90%+ of calls. We cover:

⏱️ Timestamps:
00:00 – Alex’s journey from Angie to launching Regal AI
04:36 – Legal & compliance concerns with AI agents
07:01 – How Regal scales from scrappy MVPs to enterprise-grade deployments
13:06 – Why enterprises still underestimate the voice channel
22:38 – Fundraising insights: what convinced investors to go all-in
25:49 – The psychology of customer comfort with AI
38:29 – Where AI voice agents are headed in the next 5–10 years


🎯 If you’re building or scaling an AI-first business, this conversation is a masterclass.

🔗 Visit Regal AI: https://www.regal.io
📧 Contact Alex: hello@regal.ai

🔔 Subscribe for weekly interviews with top AI founders and builders.


🎬 Watch Next:
▸ AI Agents for Small Business ft. Mark Zuckerberg: https://youtube.com/shorts/ogQawMZ0ilw
▸ The ChatGPT Trap: Why Companies Are Firing Then REHIRING | Enterprise AI's Fatal Mistake: https://youtu.be/FqnHxoydOYM

Where to find me:
• David: Linkedin
• Email: hello@thehomebase.ai

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