HR Disrupted

Disruptive HR

Welcome to HR Disrupted, the podcast where Lucy Adams and guests reimagine traditional HR practices for a more agile, people-centric future. Each episode dives into innovative approaches for leaders and HR professionals, offering practical advice on leadership, employee engagement, and organisational culture. As CEO of Disruptive HR, the go-to agency for innovative people practices for the last ten years, Lucy brings fresh perspectives and solutions to the ever-changing challenges of modern workplaces. With years of experience as a former HR Director for major brands including the BBC, Lucy is the author of two best-selling books ‘HR: Disrupted’ and ‘The HR Change Toolkit’ . Every two weeks, join Lucy and her guests as they challenge the status quo, empowering businesses to navigate the complexities of today’s workforce with bold, forward-thinking strategies. Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ LinkedIn: https://www.linkedin.com/company/disruptivehr/ Instagram: https://www.instagram.com/disruptive_hr/ Facebook: https://www.facebook.com/hrdisruptive/ Email: hello@disruptivehr.com

  1. 6天前

    The AI you can actually use: Real adoption and results inside HR

    As we know - AI isn’t something that’s coming in the future — it’s already here, and it’s already reshaping how we hire, develop and engage our people. The pace of change can feel daunting at times, but the big challenge for us in HR is how we shift from dabbling with new tools to really using AI as a strategic enabler. In this episode, Lucy explores the key opportunities and risks — from ethics and trust, through to leadership development, talent management and employee engagement with the help of one of the leading voices in people analytics and digital HR David Green. David shares research showing more companies now have dedicated AI governance for HR, and why moving from “jobs” to “tasks and skills” matters if we want technology to augment work rather than trigger blunt headcount cuts. The conversation explores what great employee listening looks like when you blend surveys with collaboration and behavioral signals (at aggregate level), plus the implications for hybrid work, org design, and keeping the human experience at the centre. For HR professionals wondering where to start, David’s advice is simple: build AI literacy, experiment hands-on, identify a few high-value use cases tied to business priorities, and iterate with a sponsor. The capability stack HR needs now ranges from data/AI literacy and stakeholder influence to human-centred design, storytelling, and emotional intelligence—so we can automate the repetitive, personalise the meaningful, and lead the transformation with credibility. Chapters 00:03 — Meet David Green David’s journey from recruitment to people analytics; Insight222 and the Digital HR Leaders podcast. 07:04 — What’s actually being used Adoption snapshot; chatbots, sentiment analysis of feedback, and augmented JD writing. 12:40 — Trust, ethics & redesigning work Governance and transparency; shifting from jobs to tasks/skills; keeping the human experience central. 20:50 — Strategy to practice AI as a strategic enabler; leadership development, employee listening/hybrid insights, the HR skillset, and where to start. Contact David: www.insight222.com Discover more about Disruptive HR Find out more about Disruptive HR: www.disruptivehr.com Get in touch: hello@disruptivehr.com Check out The Disruptive HR Club: https://disruptivehr.com/the-club/

    38 分钟
  2. 10月21日

    When One Size Doesn’t Fit All: When to personalise your HR practices

    In HR we have always tended to prefer standardisation. The instinct to make everything and to treat everyone in the same way comes from a mixture of practicality, compliance, and tradition. Standardisation makes processes easier to administer at scale, creates the appearance of fairness, and reduces the risks of inconsistency. For HR teams under pressure to manage large workforces efficiently, there is comfort in producing a set of policies or frameworks that apply equally to all. However in recent years there has been an increasing demand for the personalisation of HR, to counteract the limitations of having standard, universally applied processes. In this episode Lucy is joined by her co-founder of Disruptive HR, Karen Moran to consider when HR should be customised or personalised – and when it should be a standard, consistent approach for all.  They look at when it makes sense to have standardisation and the risks are of being too rigid in your uniformity. They give three practical examples of customisation in action, how AI helps to personalise and they also discuss how to personalise without adding complexity, by using “employee personas” to design around real people. Discover more about Disruptive HR Find out more about Disruptive HR: www.disruptivehr.com Get in touch: hello@disruptivehr.com Check out The Disruptive HR Club: https://disruptivehr.com/the-club/ Chapters 00:03 – Why HR Loves Standardisation Lucy and Karen reflect on HR’s instinct to make everything consistent – and why “fairness through sameness” has dominated for so long. 03:32 – The Risks of One-Size-Fits-All HR They unpack how over-standardisation ignores individuality, stifles judgement and turns processes into tick-box exercises. 09:48 – When Standardisation Still Makes Sense From safety and brand consistency to data accuracy, Lucy and Karen explore where sameness genuinely adds value. 15:06 – How to Personalise Without the Chaos Real examples from Telstra, Wipro and Adobe show how HR can tailor experiences – with help from AI and employee personas.

    23 分钟
  3. 10月7日

    In praise of the office: Why hybrid is broken

    In this episode, Lucy digs into one of the big questions right now: if most organisations have landed on hybrid, why does it still feel so clunky? Ranya Nehmeh, senior HR strategist, lecturer and co-author of In Praise of the Office: The Limits to Hybrid and Remote Work - joins to unpack why many hybrid set-ups deliver the “messy middle”: full calendars, half-empty offices and confused norms. She makes the case that the office still offers something distinctive: spontaneous interactions, faster trust-building and the sort of collaboration you can’t schedule into a diary. Lucy and Ranya explore the long-term culture risks of ineffective hybrid working such as lower discretionary effort, individualism over collaboration, and promotion decisions skewed by proximity bias. They look at practical ways to make hybrid better including designing anchor days around activities that need co-location, fixing meeting hygiene and measuring outcomes not optics. They also discuss a divide many miss - pre- versus post-pandemic hires—and how HR can act as “architect of connection” through extended onboarding, mentoring across cohorts, and rituals that make everyone visible. This episode looks at how you build flexibility and a healthy culture. The answer isn’t blanket policies; it’s clarity and intention. Think presence with purpose, flexibility with structure, and leaders equipped to have grown-up team conversations about what works now—for the work, the customer and the people involved. Chapters (00:03) The Future of Hybrid Work (15:24) Optimizing Hybrid Work Strategies for Success (21:54) Bridging Pre & Post-Pandemic Workplace Gap (26:15) Hybrid Work Flexibility and Structure (31:17) Importance of Office Relationships (34:53) Exploring Hybrid Work Strategies Contact Rayna https://www.linkedin.com/in/ranyanehmeh/ Discover more about Disruptive HR Find out more about Disruptive HR: www.disruptivehr.com Get in touch: hello@disruptivehr.com Check out The Disruptive HR Club: https://disruptivehr.com/the-club/

    37 分钟
  4. 9月23日

    Rethinking Rewards: How Virgin Group Made Benefits Meaningful

    Whilst we’re seeing tons of innovation in some of the key employee processes, reward and recognition can often be put in the ‘too difficult’ box. Recognition efforts often lack differentiation and are just vanilla or one-size-fits-all, and flexible benefits packages, meant to deliver choice, can too often feel overwhelming or unclear to employees. This week’s guest Rachel Richards, Reward and People Operations Director at Virgin Group, joins Lucy to share how they have broken away from the usual script. She shares their new benefits arrangements and how they've made them feel more meaningful, clear, and truly relevant.  In this episode you’ll hear how to engage your employees in shaping reward and recognition, how to create benefits from a position of trust and provide an offering that feels inclusive, brand-aligned and genuinely compelling - without increasing spend. It’s a conversation about trust, transparency, and the courage to break away from vanilla rewards to build something that reflects modern lives and makes employees proud. Chapters (00:03) Revolutionizing Employee Benefits at Virgin (08:30) Enhancing Employee Benefits Through Engagement (16:29) Empowering Flexibility and Wellbeing at Work (24:56) Designing Employee Benefits With Purpose Contact Rachel: https://www.linkedin.com/in/rachelreclarke/ Disruptive HR Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ Email: hello@disruptivehr.com

    33 分钟
  5. 9月9日

    From Bias to Better Insights: Rethinking Assessments with AI

    Assessments have always played a crucial role in how we identify potential, develop talent, and shape future leaders. But with the rapid rise of AI and digital tools, we’re facing both incredible opportunities and real risks. In this episode we’re diving into a subject that sits right at the intersection of innovation and humanity and asking, how do we harness the power of technology - particularly AI - to build fairer, more human-centered approaches to leadership assessment and development? Joining Lucy to discuss this is a real expert in the field of leadership assessment - Tom Verboven from The Talent Enterprise which is part of the Mercer group. Lucy and Tom discuss some of the big questions around assessment and technology, including:  Where do we currently stand in the adoption and effectiveness of AI and technology in assessments?  How can we effectively eliminate bias and noise in assessments, whether human or AI-driven? What is the candidate or participant experience like when interacting with AI and technological assessments? What are the implications of passively collecting data to generate insights on strengths, areas for development?   Chapters (00:03) Harnessing AI for Leadership Assessment (05:52) Navigating AI in Leadership Development (15:45) Ethical Considerations in AI Assessments (28:21) The Future of AI in Leadership Contact Tom: https://www.linkedin.com/in/tom-verboven-b85a691/ Disruptive HR Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ Email: hello@disruptivehr.com

    30 分钟
  6. 8月26日

    No-one remembers your strategy deck: Storytelling tips for leaders

    Storytelling to support leadership communications has been around for a while now. And whilst it’s often seen as an effective way of getting our message across, what does it really mean to be a great storyteller - and how does it work on a practical level in a business? It could be that you are trying to help your leaders communicate the strategic priorities for the coming year or you want your own HR comms to have more impact. In this episode we’re going to really break it down for you and to do that Lucy has enlisted the support of someone who has straddled the world of leadership and engagement - and actual proper storytelling as a published author - Simon Wright. This episode of HR Disrupted looks at how storytelling can change the way we communicate at work, especially in HR and leadership. It explores how stories go beyond facts and figures to create emotional connection, build trust, and help people really understand and care about what’s being said. Instead of treating storytelling as something fluffy or ‘extra’, the episode shows how it can be a powerful tool for getting messages to stick and for helping people feel part of something bigger. The episode explores how storytelling isn’t just for creative types, it’s something anyone can use to make their communication more meaningful. Whether you’re explaining a new strategy or trying to build team connections, telling a story helps people understand not just what you’re doing, but why it matters. It looks at how good storytelling often starts with vulnerability and honesty and shares tips to bring storytelling into everyday communication without it feeling forced or awkward. HR and leaders need to see storytelling not as a ‘nice to have’, but as a core part of how we inspire, influence and build stronger, more connected workplaces. Discover Simon Wright’s novels - The Red Scarf Series - and contact him at   https://simonwrightbooks.com/ Disruptive HR Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ Email: hello@disruptivehr.com

    42 分钟
  7. 8月12日

    The Secret to Better Leaders? It Might Be Artificial

    In this episode of HR Disrupted, Lucy Adams is joined by Karen Moran to explore whether artificial intelligence can help leaders get better at the “people stuff” including giving feedback, recognising effort, and holding difficult conversations. Despite over $360 billion being spent annually on leadership development, most programmes fail to deliver meaningful change. Lucy and Karen ask: can AI offer a smarter, more practical solution? We explore how AI can act as a real-time “pocket coach,” supporting leaders with small nudges and advice exactly when they need it. Rather than waiting for a scheduled training session, leaders can use AI to reflect on their leadership style, build micro-habits, or prepare for tricky conversations. We look at how AI is transforming hiring and onboarding by helping managers to write more inclusive job descriptions, generate interview questions, and create onboarding plans tailored to each new hire.  When it comes to recognising and engaging teams, AI can prompt leaders to show appreciation more often and in more meaningful ways. And prompts can also help with career development conversations, especially the tricky ones, such as when someone isn’t quite ready for a promotion. Importantly, it doesn’t have to cost the earth. Free tools such as ChatGPT, Gemini, and Copilot can deliver a big impact. Simple prompts like “What are three ways I can improve team morale this week?” or “Write a thank-you message for a five-year work anniversary” can help managers act with more empathy and intention.  Disruptive HR Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ Email: hello@disruptivehr.com

    28 分钟

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Welcome to HR Disrupted, the podcast where Lucy Adams and guests reimagine traditional HR practices for a more agile, people-centric future. Each episode dives into innovative approaches for leaders and HR professionals, offering practical advice on leadership, employee engagement, and organisational culture. As CEO of Disruptive HR, the go-to agency for innovative people practices for the last ten years, Lucy brings fresh perspectives and solutions to the ever-changing challenges of modern workplaces. With years of experience as a former HR Director for major brands including the BBC, Lucy is the author of two best-selling books ‘HR: Disrupted’ and ‘The HR Change Toolkit’ . Every two weeks, join Lucy and her guests as they challenge the status quo, empowering businesses to navigate the complexities of today’s workforce with bold, forward-thinking strategies. Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ LinkedIn: https://www.linkedin.com/company/disruptivehr/ Instagram: https://www.instagram.com/disruptive_hr/ Facebook: https://www.facebook.com/hrdisruptive/ Email: hello@disruptivehr.com

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