From Pain Point to On Point: Transforming Sales Challenges into Wins

SalesScreen
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'From Pain Point to On Point: Transforming Sales Challenges into Wins with Gamification' is the podcast where we dive deep into the common challenges sales managers face and explore innovative gamification solutions to overcome them. Hosted by SalesScreen’s Go-to-Market Director Brittney, every two weeks, we'll bring you expert insights, real-world stories, and actionable tips to help you turn your sales pain points into on-point victories.

  1. HACE 11 H

    17. From Burnout to Buy-In: Motivating Disengaged Sales Teams

    In this conversation, Britt and Ken Abel discuss the importance of motivating disengaged sales teams, particularly in the insurance industry. They explore indicators of disengagement, generational differences in motivation, and the role of gamification in enhancing team engagement. Ken shares strategies for re-engaging team members, balancing productivity with a healthy team culture, and the significance of communication in sales leadership. The discussion also touches on adapting to market changes and the human element in sales, emphasizing the need for creativity in utilizing motivation tools. Best Moments:(00:00) Introduction to Motivating Disengaged Teams(02:57) Understanding Disengagement in Sales Teams(05:55) Generational Differences in Motivation(08:45) The Role of Gamification in Engagement(11:57) Motivation as a Core Sales Strategy(14:51) Re-engaging Disengaged Producers(18:00) Adapting to Market Changes(20:46) Balancing Targets and Team Culture(24:01) Advice for Sales Leaders(26:40) The Human Element in Sales(29:50) Creative Uses of Gamification(32:57) Final Thoughts on Engagement Strategies Guest Bio: Ken Abel is the Sales Director at TrailStone Insurance, where he has been a pivotal figure for over six years. Starting his career as an independent contractor, Ken quickly transitioned into a leadership role, now managing a team of 10 sales producers and 25 independent contractors. With a background in graphic design, Ken made a significant career shift to insurance sales, driven by a passion for helping others grow their business. His innovative approach to sales management, including the use of gamification and personalized motivation strategies, has been instrumental in engaging and inspiring his team. Ken's commitment to fostering a supportive and dynamic work environment is evident in his dedication to continuous improvement and team collaboration.

    44 min

  2. HACE 2 DÍAS

    16. How To Build Sales Teams That Are Accountable and Motivated

    In this episode, we explore the critical elements of building high-performing sales teams, focusing on the importance of autonomy and accountability. The discussion highlights how fostering a culture of self-sufficiency and motivation can drive sales growth. We delve into the self-determination theory, emphasizing the psychological needs of autonomy, competence, and relatedness. The conversation also covers the significance of small wins and how they contribute to a high-performance culture, ultimately leading to improved sales outcomes. Best Moments:(0:00) Building High-Performing Sales Teams (09:54) The Importance of Accountability in Sales (14:06) Celebrating Small Wins for Motivation

    18 min

  3. 10 SEP

    15. How Structured Coaching Improves SaaS Team Performance and Engagement

    In this conversation, OJ Christoffersen discusses the significance of structured coaching in enhancing employee engagement and personal development within teams. He emphasizes the difference between mere management and effective coaching, highlighting how coaching fosters autonomy and confidence among team members. OJ shares success stories from implementing structured coaching at SalesScreen, detailing how it has led to lower churn rates and improved customer success. The discussion also covers the importance of collaboration, feedback culture, and the practical implementation of coaching programs, encouraging leaders to embrace coaching as a valuable investment for their teams. Best Moments:(00:00) The Importance of Structured Coaching (04:03) Empowering Teams Through Coaching (09:53) Success Stories from Structured Coaching (16:01) Implementing Effective Coaching Programs (21:46) Building a Collaborative Coaching Culture (27:59) Investing in Coaching for Long-Term Success Guest Bio: OJ Christoffersen is the Head of Customer Success at Sales Screen, where he passionately advocates for structured coaching to enhance team performance and engagement. With a focus on personal growth and skill development, OJ has successfully fostered a culture of empowerment and collaboration within his team. His innovative approach to coaching has not only improved employee retention but also driven significant business outcomes in the B2B SaaS space. OJ's dedication to nurturing talent and unlocking potential makes him a leading voice in the field of customer success management.

    31 min

  4. 8 SEP

    14. Gamification and AI are Rewriting Insurance Forever

    How are AI and gamification reshaping the future of insurance in the UK? In this episode of From Pain Point to On Point, host Britt sits down with SalesScreen’s Sales Manager, Harry Hindess, to break down the top trends and insights from ITI UK 2025. We dive into: How AI is being adopted across pricing, risk assessment, and automation  – The growing need to engage Gen Z and millennial employees in insurance – Why gamification is becoming a key strategy for motivation and retention – Real stories and trends directly from the ITI UK 2025 conference floorWhether you’re in insurance, tech, or sales leadership, this conversation reveals what’s ahead and how you can prepare for the next wave of innovation.

    26 min

  5. 18 MAR

    13. The Killer Instinct - How Sales Killers Win

    In this episode of From Pain Point to On Point, host Brittney Moseley dives into the final Bartle player type—Killers. She explains how to effectively manage and motivate these fiercely competitive individuals within sales teams, while maintaining a balanced environment for all player types. Best Moments: (00:59) Definition and characteristics of Killers in sales teams (03:39) How Killers interact with other Bartle player types (08:10) Strategies to motivate Killers effectively (12:54) What doesn’t work when motivating Killers (17:36) Creative ways to engage Killers in team competitions (22:35) Key takeaways for managing Killers in a sales team

    29 min

  6. 4 MAR

    12. AI & Gamification: Revolutionizing Sales Teams! Insights, Automation & Personalization

    In this episode of From Pain Point to On Point, host Brittney Moseley sits down with Sindre Haaland, CEO of SalesScreen, to discuss the integration of AI into sales gamification platforms and its potential impact on the future of sales team dynamics. They explore how AI can elevate insights, automation, and personalization, transforming the way managers and reps interact with gamification. Best Moments: (00:54) Introduction to AI in SalesScreen’s platform (02:01) Three layers of AI impact on gamification: insights, automation, and personalization (05:26) Inspiration behind implementing AI in SalesScreen (08:13) How AI enhances the gamification experience for managers and sales reps (12:28) Ethical considerations and privacy regulations in AI implementation (19:51) Personalized gamification and its potential impact (26:23) AI’s role in providing context and insights for sales competitions (37:37) Predictions for AI’s role in shaping sales team dynamics in five years (43:00) Background of SalesScreen founders in AI studies Guest Bio: Sindre Haaland is the CEO of SalesScreen, a sales gamification platform. With a background in AI studies, Sindre brings a unique perspective to the integration of artificial intelligence in sales performance management. Under his leadership, SalesScreen is implementing AI features to enhance insights, automation, and personalization in their platform, aiming to make work more fun and engaging for sales teams.

    47 min

  7. 18 FEB

    11. Gamifying the Right Metrics for Maximum Impact

    In this episode of From Pain Point to On Point, host Brittney Moseley sits down with Sindre Haaland, CEO of SalesScreen, to discuss how tracking and gamifying sales activities can drive long-term success. They explore the importance of visualizing performance data, balancing quantity vs. quality in sales, and using gamification to keep teams engaged and motivated. Best Moments: (01:27) Why tracking conversions and activities is critical for sales teams (05:51) How gamifying activities boosts sales team performance (09:41) Challenges sales managers face when tracking conversions (12:10) How SalesScreen simplifies performance tracking and visualization (26:36) Preventing burnout while tracking and gamifying performance (35:57) Advice for companies starting to gamify their sales activities Guest Bio: Sindre Haaland is the CEO of SalesScreen, a sales gamification and performance visualization platform. With over a decade of experience, Sindre has helped companies enhance sales performance through gamification, data-driven tracking, and motivational strategies. His expertise lies in leveraging technology to improve sales team engagement and results.

    40 min

  8. 4 FEB

    10. Crushing Quotas Engaging Your Achiever Sellers to Hit Big Goals

    In this episode of From Pain Point to On Point, host Brittney Moseley explores the Achiever player type from the Bartle taxonomy and how to effectively motivate and engage these goal-driven individuals in sales teams. She breaks down the unique characteristics of Achievers, shares strategies for keeping them engaged, and offers insights on how to help them reach their full potential. Best Moments: (01:00) Introduction to Achievers and their characteristics (03:05) Detailed explanation of what defines an Achiever (05:48) Strategies for motivating and engaging Achievers (10:59) The importance of recognition and rewards for Achievers (12:04) Adding new challenges and stretch goals for Achievers (15:16) Addressing middle performers with Achiever tendencies (19:19) Coaching Achievers with incremental wins (20:30) Pairing middle-performing Achievers with top Achiever mentors (22:35) The potential for Achievers to thrive in certain industries (24:43) Key takeaway: Achievers need to see progress and results

    28 min
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'From Pain Point to On Point: Transforming Sales Challenges into Wins with Gamification' is the podcast where we dive deep into the common challenges sales managers face and explore innovative gamification solutions to overcome them. Hosted by SalesScreen’s Go-to-Market Director Brittney, every two weeks, we'll bring you expert insights, real-world stories, and actionable tips to help you turn your sales pain points into on-point victories.

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