Future Consumer Talks

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Future Consumer Talks is a CMS podcast series on legal topics affecting retail products. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to your sector.

Episodes

  1. 12/02/2025

    Episode 10: Technology transformation in the consumer and retail sector

    In this episode, we dive into the latest CMS Technology Transformation report and what it means for the consumer and retail sector. We explore why customer and supplier demands are driving investment in new technologies, and how businesses are balancing innovation with escalating risks. By unpacking the survey’s findings and real-world implications, we highlight emerging dispute trends and practical strategies for building resilience - offering a clear view of how technology is reshaping risk, operations, and the customer experience across the sector.   Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    19 min

  2. 10/24/2025

    Episode 9: Fair play in the food chain – the UTP Directive in action

    In this episode, we unpack the Unfair Trading Practices (UTP) Directive and how it’s being implemented across EU member states, with a closer look at Romania and Ireland. We explore what that means on the ground for farmers, suppliers, and retailers: What challenges are emerging? Where are the real opportunities for change? By comparing national approaches, we highlight key similarities, differences and early enforcement trends, offering insight into how fairness is being redefined across the EU food supply chain. Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    21 min

  3. 06/24/2025

    Episode 8: How AI is transforming retail – IP considerations

    In this episode, we look at ways in which artificial intelligence (AI) is transforming the retail industry and discuss relevant IP considerations. Esme Saynor, Sarah Hopton, Sabine Rigaud and Jia Schulz-Cao explore examples illustrating how AI is being used to transform the retail industry, particularly in the e-commerce space. They discuss the IP implications of these use cases for the retail industry across the UK, France and Austria, taking into account recent developments (including the recent UK copyright and AI consultation). Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    25 min

  4. 04/28/2025

    Episode 7: How AI is transforming retail – implications of the EU AI Act

    In this episode, we look at ways in which artificial intelligence (or AI) is transforming the retail industry and discuss key considerations under the EU AI Act. Esme Saynor, Sarah Hopton, David Rappenglück and Mariangela Selvaggiuolo explore examples illustrating how AI is being used to transform the retail industry, particularly in the e-commerce space. They discuss relevant considerations under the EU AI Act in relation to these use cases for the retail industry across the UK and the EU. Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    26 min

  5. 02/13/2025

    Episode 6: What manufacturers and distributors need to know about extended producer responsibility

    In this episode, join Esme Saynor, Giulia Tomassini and Camille Peraudeau as they look at the environmental revolution in the UK, and Europe as a whole. Our speakers discuss: what EPR is, focusing on key principles of extended producer responsibility the differences in approach between the UK, France and Italy, and future developments In addition to discussing the ‘polluter pays’ principle, our speakers explain the implications of EPR obligations, and look ahead to what businesses might expect in the future.   Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    30 min

  6. 01/14/2025

    Episode 5: From pre-loved to recommerce – how resale is transforming retail

    In this episode, Esme Saynor, Jessica Wilkinson, and Ricardo Gomez-Barreda dive into the dynamic world of recommerce and its growing impact on the retail industry across the UK and Spain. Our experts unpack the concept of recommerce, shedding light on its rising popularity and the key drivers behind this shift, including: the impact of the cost of living crisis growing eco-conscious consumer behaviour the surge in online platforms dedicated to recommerce Beyond exploring the opportunities in the recommerce space, the discussion also highlights potential risks and challenges associated with this trend. Plus, our speakers share personal insights and experiences with pre-loved retail, offering a unique perspective on this sustainable shopping revolution.   Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    26 min

  7. 11/29/2024

    Episode 4.2: Looking ahead – what’s next for green claims in 2025?

    In the last episode of 2024, Esme Saynor, Stuart Helmer and Szabolcs Szendro delve into the audience poll vote to discuss incoming legislation associated with green claims and offer a future look at 2025 and beyond. They explore the impact of green claims, particularly on businesses within the UK, EU, Hungary and CEE. Our experts discuss recent developments, and the multiple factors businesses must consider in their marketing, including scientific data and the use of specific language. There is a particular focus on the complexities surrounding compliance with current and future greenwashing laws and our speaker explore the changing face of penalties for non-compliance. Join us again in January for the next instalment of Future Consumer Talks, where we will be discussing the rise of Recommerce.   Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    24 min

  8. 11/13/2024

    Episode 4.1: Green claims – Europe’s crackdown on greenwashing

    In this episode, Esme Saynor, Stuart Helmer and Giulia Tomassini discuss key cases associated with green claims legislation. They explore the impact of these claims in the UK and in Italy, and provide an overview of how the two countries’ enforcement authorities differ in their approach. Our experts discuss recent developments and how the issue has grown in the social and legal spotlight in recent years. There is a particular focus on the complexities surrounding enforcement against greenwashing and the case law that gives ‘dos and don’ts’ list in ensuring accuracy in their advertising and marketing. Join us next month for the second half of the episode, where we are joined by Szabolcs Sendro and will be discussing topics delivered by the audience vote.    Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    19 min

  9. 09/23/2024

    Episode 3: Anti-waste and recycling laws – what manufacturers and distributers need to know

    In this episode, we look at the recycling and anti-waste responsibilities of manufacturers and distributors in the UK and Italy. Esme Saynor, Aimie Farmer and Paola Ghezzi discuss how recycling obligations are often brought about through extended producer responsibilities (EPR), and they focus on: deposit return schemes packaging waste and recycling, and any EPR developments on the horizon In addition to discussing recycling rules in Europe, we provide insight into Italy’s regulations for waste management, as well as where we can see other European countries adopting sustainable waste management practices.   Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    14 min

  10. 07/08/2024

    Episode 2: Waste not want not – the regulation of food waste

    The second episode of Future Consumer Talks focuses on the regulation of food waste. We discuss amendments to the Waste Framework Directive that the EU Parliament recently voted on. It proposed measures to prevent food waste throughout the supply chain. We also consider the separate collection of food waste from other waste and updates on food waste reporting in the UK. Additionally, for France we discuss obligations to donate unsold food.   Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    14 min

  11. 06/06/2024

    Episode 1: New rules on ecodesign for sustainable products

    This podcast on ecodesign for sustainable products considers the legal changes for ecodesign that are being introduced at EU level, including the digital product passport, as well as the current position in the UK and Germany. We discuss strategy, successes and hurdles to overcome with the newly introduced laws, how they differ from the current regime and some practical implications to help you and your businesses prepare.   Future Consumer Talks is a CMS podcast on legal topics affecting consumer products for retail. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to industry.

    19 min
  • 11 Episodes

About

Future Consumer Talks is a CMS podcast series on legal topics affecting retail products. Through this series our lawyers will be providing insight into the fast-evolving landscape of product regulation and compliance matters. We will also be covering legal news, recent developments and emerging trends, and how they are relevant to your sector.

Information

  • Creator
    CMS
  • Years Active
    2024 - 2025
  • Episodes
    11
  • Rating
    Clean
  • Copyright
    © Copyright 2024 All rights reserved.
  • Show Website
    Future Consumer Talks