6월 23일

Marla Aaron (Marla Aaron Jewelry): How AI can boost creativity without losing humanity

Technology is changing how brands create, scale, and connect with customers. But the most interesting stories are not about replacing human creativity, they are about amplifying it. In this episode of FWD: Technology, Deloitte's Bill Briggs (US Chief Technology Officer), Brett Davis (US Chief Innovation Officer), and Simona Spelman (US Chief Human Officer) sit down with Marla Aaron, CEO and Founder of Marla Aaron Jewelry, to explore how technology can support craft, storytelling, and customer experience without stripping away the human point of view that makes a brand distinctive in the first place.

58분

6월 9일

Joey Graziano (Pacers): Women's sports, AI, and the next fan flywheel

Sports is becoming much more than a game-day business. Teams are building always-on experiences that blend media, commerce, community, and culture across physical and digital worlds. In this episode of FWD: Technology, Deloitte's Bill Briggs (US Chief Technology Officer), Brett Davis (US Chief Innovation Officer), and Simona Spelman (US Chief Human Officer) continue their conversation with Joey Graziano, Chief Commercial Officer of Pacers Sports & Entertainment, to explore how AI, women's sports growth, and ecosystem partnerships are reshaping the fan experience. The conversation looks at real-time decision-making, connected touchpoints, and why the future of sports may belong to organizations that think like entertainment brands. Like, comment, share, and subscribe!

17분

6월 4일

Joey Graziano (Pacers): The next big bet in sports

Sports organizations are not just competing on the field anymore, they are competing for attention, loyalty, and relevance across every screen, every platform, and every moment between games. In this episode of FWD: Technology, Deloitte's Bill Briggs (US Chief Technology Officer), Brett Davis (US Chief Innovation Officer), and Simona Spelman (US Chief Human Officer) sit down with Joey Graziano, the Chief Commercial Officer of Pacers Sports & Entertainment, to explore how technology is changing the relationship between teams and fans, and what it takes to build a sports brand that feels personal at scale. The conversation looks at data, experience design, and how the next era of fandom may be shaped as much by technology as by the game itself. This discussion highlighted so many great insights that we will be splitting this into two parts! Stay tuned for part two of the conversation where we dive further into the tech transformation taking place in sports.

23분

5월 5일

Susan Johnson (AT&T): Rewiring a telecom giant

AT&T is modernizing a network built over decades, while expectations for speed, reliability, and simplicity keep rising. In this episode of FWD: Technology, Bill Briggs (US Chief Technology Officer) and Simona Spelman (US Chief Human Officer), sit down with Susan Johnson (Senior Executive Vice President – Transformation & Supply Chain) to talk about what it really takes to "cloudify" a network at scale, and how AI is helping teams move faster, coordinate across the business, and deliver a better customer experience. They separate the headlines from the hard parts, and get specific about how major transformations actually get done.

33분

4월 21일

The future of aviation is not what you think

Air travel hasn't changed much in decades, but the next leap may look nothing like a tube with wings. Deloitte's Brett Davis (US Chief Innovation Officer), Simona Spelman (US Chief Human Officer), and Bill Briggs (US Chief Technology Officer) sit down with Tom O'Leary, Co-Founder and CEO of JetZero, to unpack the blended-wing aircraft design that could dramatically improve efficiency while reshaping the passenger experience. O'Leary shares how JetZero is moving from "science project" to scale, why the economics work for both commercial and government use cases, and how an AI-first approach is accelerating everything from documentation to operations. The conversation also zooms out to the leadership lessons any enterprise can apply: first-principles thinking, building the right partnerships, and creating a culture of ownership that blends technology with people.

34분

4월 10일

Redesigning the human-machine relationship: Deep dive into the trends shaping the future

AI is accelerating again, but the real shift is happening in how leaders design work, build skills, scale human edge, and make decisions. In this episode of FWD: Technology, Deloitte's Brett Davis (US Chief Innovation Officer), Bill Briggs (US Chief Technology Officer), and Simona Spelman (US Chief Human Officer) connect the dots between our Tech Trends 2026 report and 2026 Global Human Capital Trends report. They break down what is changing inside organizations right now and what leadership teams can do to stay relevant, move faster, and create an employee and customer experience that keeps up with the technology. Tech Trends 2026: https://www.deloitte.com/us/en/insights/topics/technology-management/tech-trends.html 2026 Global Human Capital Trends: https://www.deloitte.com/us/en/insights/topics/talent/human-capital-trends.html

36분

3월 17일

AI transformation is not just a tech project

AI investment is exploding, but most organizations are still treating transformation like a technology project instead of a people-and-culture shift. In this episode, Brett Davis, Deloitte's US Chief Innovation Officer, Simona Spelman, Deloitte's US Chief Human Officer, and Bill Briggs, Deloitte's US Chief Technology Officer, sit down with Karenann "Kat" Terrell, former CDTO GSK & CIO (Walmart, Baxter Intl Inc., DaimlerChrysler North America), to unpack why adoption, culture, and the right measures of progress matter more than raw spend. Kat shares what she's seeing in boardrooms, why AI leadership demands a move from "expert" to "chief learner," and how tactics like reverse mentoring can help leaders build real fluency across the enterprise. The conversation also explores why unfinished digital transformation still matters, how AI can accelerate modernization, and what it will take to move beyond productivity into true reinvention of work.

39분

3월 5일

Agentic commerce: Why value and trust are non-negotiable

AI agents are already shopping—and the brands that win won't be the loudest; they'll be the most trusted and have the most "more value for the price." In Deloitte's FWD: Technology podcast, Bill Briggs, Brett Davis, and Simona Spelman sit down with Rob Pace, founder and CEO of HundredX, to dissect agentic commerce, the GO score "headlights" that can spot inflection points 6–9 months out, and why rear‑view metrics aren't enough. You'll hear how HundredX "listens" to consumers at scale and ties experience to future performance. You'll also learn how trust, reliability, transparency, capability, and humanity turn into a growth engine when you organize the business around outcomes, not products.

39분

2월 20일

AI's Revolution Is in the Messy Middle

AI is everywhere, but separating real progress from hype has never been harder. Recorded from CES 2026 in Las Vegas, this conversation zooms out to where we are in the AI wave and what that means for enterprise leaders. Brett Davis, Deloitte's' Chief Innovation Officer, Simona Spelman, Deloitte's Chief Human Officer, and Bill Briggs, Deloitte's' Chief Technology Officer, sit down with Dr. Shawn DuBravac, economist, futurist, and bestselling author, to unpack what is ready to scale, what is still in the messy middle, and how shifting customer expectations will reshape business models and the workforce.

38분

2월 16일

FWD: Technology

Every technological advancement promises to transform how we live and work. Automation will speed us up. AI will help us see further. But inside businesses, progress depends on something harder to scale: human judgment. FWD: Technology explores what happens when technology meets human decision-making. Hosted by Bill Briggs (Chief Technology Officer of Deloitte), Brett Davis (Chief Innovation Officer), and Simona Spelman (Chief Human Officer), the show brings clarity to a world of complexity, helping you move from buzzwords to business impact. Each episode features stories, insights, and hard-earned lessons from builders who know that innovation only works when people know what matters…and why. For leaders balancing competing priorities, proving ROI, and guiding what's next for their organizations, FWD: Technology is a place where optimism meets realism. Don't bet on the future. Build it.

1분

FWD: Technology

에피소드

Marla Aaron (Marla Aaron Jewelry): How AI can boost creativity without losing humanity

Joey Graziano (Pacers): Women's sports, AI, and the next fan flywheel

Joey Graziano (Pacers): The next big bet in sports

Susan Johnson (AT&T): Rewiring a telecom giant

The future of aviation is not what you think

Redesigning the human-machine relationship: Deep dive into the trends shaping the future

AI transformation is not just a tech project

Agentic commerce: Why value and trust are non-negotiable

AI's Revolution Is in the Messy Middle

FWD: Technology

평가 및 리뷰

소개

정보

좋아할 만한 다른 항목