264 episodes

Transform NOW is a podcast focused on intelligent automation and brought to you by SS&C Blue Prism. On this program, we talk about how organizations globally are re-thinking the way they operate, utilizing process orchestration and AI-enabled digital workers to free up humans to do the work that matters most. To stay on top of the hottest topics in the world of intelligent automation, subscribe now. The future of work is here!

Transform NOW Transform NOW

    • Business
    • 5.0 • 27 Ratings

Transform NOW is a podcast focused on intelligent automation and brought to you by SS&C Blue Prism. On this program, we talk about how organizations globally are re-thinking the way they operate, utilizing process orchestration and AI-enabled digital workers to free up humans to do the work that matters most. To stay on top of the hottest topics in the world of intelligent automation, subscribe now. The future of work is here!

    265. A Business Process-Centric Approach to Intelligent Automation

    265. A Business Process-Centric Approach to Intelligent Automation

    At SS&C Blue Prism Live in Dallas, Texas on February 27, 2024, Brad Hairston caught up with Paul Branson, Director of Solution Engineering for the Americas at our consulting partner Novelis, who explained how his firm stays focused on the end-to-end business processes that their clients are trying to reinvent through intelligent automation.

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    Here’s what we talked with Paul about: 

    *What Novelis does best

    *How Novelis works with organizations to establish/sustain/scale their automation capability

    *The role of Novelis’ research lab

    *How process intelligence is impacting intelligent automation journeys

    *The advent of GenAI and how Novelis is helping clients in this space

    *How Novelis' SmartRoby platform is helping companies orchestrate, govern, and report on their end-to-end automation capability

    .

    To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    • 18 min
    264. The Era of Citizen-Led Technology

    264. The Era of Citizen-Led Technology

    On this podcast, Brad Hairston talks with Tom Davenport, renowned academic, author, and expert in AI, data science, machine learning and information systems, who explains how citizen-led technology is sweeping across all areas of organizations with very positive results.

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    Here’s what we talked with Tom about: 

    *Why citizen-led technology is trending and how GenAI has impacted it

    *The importance of citizen-led technology to the health of an organization

    *Changing IT views around business technology enablement

    *The criticality of skill development and knowledge transfer

    *Addressing the challenges and risks associated with citizen-led efforts

    *How company culture and leadership support drive citizen-led technology

    *The role of higher education institutions in preparing students for citizen-led technology

    .

    To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    • 29 min
    263. Deploying 1,000+ Digital Workers Within a Year at SS&C (A Success Story)

    263. Deploying 1,000+ Digital Workers Within a Year at SS&C (A Success Story)

    On this podcast, Brad Hairston talks with Kathy Murphy, Product Lead, Intelligent Automation at SS&C Retirement Solutions, and Alec Sutherland, Principal, Intelligent Automation at SS&C Blue Prism, who explain how SS&C's very successful internal automation program achieved the fastest deployment of 1,000 digital workers in SS&C Blue Prism's history.

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    Here’s what we talked with Kathy and Alec about: 

    *How the internal automation effort started and what’s unique about it

    *The approach to re-skilling

    *The makeup of the delivery team

    *The mass migration of UiPath automations to SS&C Blue Prism as a part of this program

    *The operating model that best supported the scale and pace required

    *Critical success factors

    *Benefits quantification

    *The lasting impact on internal teams

    *The implications of this program on SS&C Blue Prism customers

    .

    To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    • 27 min
    262. Contemplating Conversations at Scale with GAI Insights

    262. Contemplating Conversations at Scale with GAI Insights

    On this podcast, Brad Hairston talks with Dr. John Sviokla, Co-Founder of GAI Insights and Executive Fellow at Harvard Business School, who explains how his research firm is helping companies navigate the early days of GenAI and why everyone should be so excited about this latest technology disruption.

    .
    Here’s what we talked with John about: 

    *The origins of John’s GenAI research firm and how it is differentiated

    *GenAI compared to previous technology disruptions

    *The WINS framework for gauging the level of transformation for specific industries

    *Where the leadership of GenAI efforts/explorations exists

    *Where most companies are beginning their GenAI journey

    *Using GenAI to extend the level of automation previously applied through RPA and predictive AI

    *Inhibitors to GenAI adoption

    *The biggest misperception around GenAI

    .

    To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    • 32 min
    261. The Next Evolution of Intelligence: How Autonomous Agents Will Transform the Way We Work

    261. The Next Evolution of Intelligence: How Autonomous Agents Will Transform the Way We Work

    In this episode, host Michael Marchuk talks with Frank Casale, founder and chairman of The Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI), about his journey into automation and AI, the impact of AI technology, the rise of intelligent autonomous agents, and the challenges organizations face in preparing for AI. He also explores the balance between governance and innovation, the future of AI and immersive tech, and offers advice for young professionals entering the field.



    Here’s what we talked with Frank about: 

    - AI technology is rapidly evolving and has the potential to revolutionize industries.

    - Intelligent autonomous agents are the next evolution of intelligent automation.

    - Organizations need to embrace AI technology and prepare their people for the changes it will bring.

    - Balancing governance and innovation is crucial for successful implementation of AI technology.



    To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    • 24 min
    260. The Flourishing Effect of Automation and AI

    260. The Flourishing Effect of Automation and AI

    In this episode, host Michael Marchuk talks with Tonille Miller, founder and CEO of EXT, about the impact of remote work on connection and relationships, and the role of technology in finding meaning in work. We also explore how organizations can manage role changes and lead change effectively as technology transforms operations.

    Tonille shares insights from her book, 'The Flourishing Effect,' which focuses on creating optimal experiences and meeting human needs in the workplace. She emphasizes the importance of removing sources of friction and providing experiences that meet people's needs for meaning, purpose, well-being, connection, and growth. Overall, the conversation highlights the need for organizations to prioritize human well-being and adapt to the changing landscape of work.



    Here’s what we talked with Tonille about: 

    - How technology can help employees find more meaning in their work by automating mundane tasks and allowing them to focus on higher-order thinking, problem-solving, and innovation.

    - Why managing role changes in organizations adopting new technologies requires a focus on human well-being, proactive change management, and addressing friction and resistance.

    - Why leaders should put their workforce at the center of change efforts, frame changes in terms of shared values and employee benefits, and actively involve managers and influencers in the change process.



    Tonille's book: The Flourishing Effect: Unlocking Employee Thriving and High Performance as Your Competitive Edge: Miller, Tonille: 9798988733850: Amazon.com: Books



    To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    • 27 min

Customer Reviews

5.0 out of 5
27 Ratings

27 Ratings

Drew749 ,

Exciting topics ahead

The fourth industrial revolution is both scary and exciting, and we need guides to help us navigate what is coming. From the first episode, I can tell that this is going to showcase some phenomenal examples of what a digital workforce will mean for all of us.

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