Ten Thousand Feet, the Vervint Podcast

Vervint

All areas of an organization, even those still in the analog world, are being transformed by technology. This shift isn't just modernizing manual processes with digital tools, but changing the fabric of an organization to support a new way of thinking. So while it may be a buzzword, digital transformation is happening and we're here to unpack it with you. Between big ideas and tiny details is the ten thousand foot view. Join the technology consultants from Vervint as we discuss the changing landscape of technology and what we're learning along the way. Vervint is a technology consultancy, specializing in all things digital. With offices in Minneapolis, Grand Rapids, and Detroit, we have spent almost three decades working with companies to grow, innovate, and better serve their customers using technology.

  1. Not Just a Consultant: How Shared Investment Made RTC's Upgrade a Success

    19 мая

    Not Just a Consultant: How Shared Investment Made RTC's Upgrade a Success

    When RTC Industries decided to finally upgrade their Infor LN ERP system after 17 years on the same version, the stakes were high and the history was complicated. A previous attempt had stalled, leaving the organization with lingering doubts about whether a project like this could actually succeed. In this episode of 10,000 Feet, host Jessica Boucher sits down with Bill Mickow, VP of IT at RTC Industries, and Ben McClure, Project Manager at Vervint, to talk about what it genuinely takes to see a complex, high-stakes implementation through to a successful go-live. What set this project apart was not the technology itself, but the nature of the partnership between RTC and Vervint. With no one on the business side fully dedicated to the project, Vervint did not simply advise from the sidelines. They embedded alongside the RTC team, bridging the gap between deep system expertise and the operational realities of the business. That meant helping navigate scope decisions, building confidence in new processes, and always presenting a united front to the broader organization, so the business never had to absorb the friction of internal disagreements. The results spoke for themselves. After multiple full dry-run cycles, disciplined checklist management, and relentless collaboration between both teams, go-live day arrived with a war room that was, by Bill's own account, remarkably quiet. Post-launch, the organization responded not with exhaustion but with energy, a growing backlog of new capabilities they were finally ready to pursue. As both guests reflect on the project, their shared takeaway is clear: ERP upgrades do not have to be painful, but getting them right requires choosing a partner who is as invested in your long-term success as you are.

    44 мин.
  2. Beyond the Summer: How Vervint Interns Spark Lasting Change

    8 янв.

    Beyond the Summer: How Vervint Interns Spark Lasting Change

    In this episode of 10,000 Feet, Mollie Hill and Robin Kleinjans‑McKee take listeners inside Vervint’s internship program—an experience designed not just to shape future consultants but to uplift teams, clients, and the wider community. They explore how the program’s combination of real client work, intentional mentorship, hands‑on learning, and community involvement creates impact that echoes far beyond a single summer. What We Cover in This Episode• The Heart Behind the Program Mollie and Robin break down why intern season is one of Vervint’s favorite times of the year, sharing how the program advances both Vervint’s mission and the growth of young professionals. They discuss the company’s commitment to developing local talent and strengthening community ties. • Mentorship & Leadership Development Listeners get an inside look at Vervint’s mentor‑manager model, which provides interns with daily support while also developing leadership skills in current employees. It’s a win‑win: interns build confidence, and mentors grow as leaders. • Training That Builds Real‑World Skills From consulting fundamentals and business 101 to agile workflows, human‑centered design, and even AI in business—executives and consultants guide interns through meaningful learning sessions. StrengthsFinder workshops help interns understand how they naturally show up on teams. • Real Client Work, Real Impact The interns aren’t getting coffee—they’re contributing to real client projects that make a difference. Mollie and Robin share stories of how interns’ fresh perspectives spark new ideas and innovation within the teams they join. • Community, Culture & Connection The program extends beyond project work. Game lunches, group check‑ins, the Hello West Michigan Intern Connect conference, and volunteering days all help interns build meaningful relationships and become part of Vervint’s culture. • The Final Presentations & What Comes Next The episode highlights the powerful moment when interns present their summer work to the entire company—and the pride that comes with seeing their growth. Mollie and Robin also touch on the various post‑internship paths, from joining Vervint full time to receiving support as they pursue other opportunities. • Why It Matters Across the episode, one theme stands out: investing in people leads to growth for everyone—interns, employees, clients, and the communities Vervint serves. The program doesn't just prepare future consultants; it strengthens Vervint’s culture year after year.

    22 мин.

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All areas of an organization, even those still in the analog world, are being transformed by technology. This shift isn't just modernizing manual processes with digital tools, but changing the fabric of an organization to support a new way of thinking. So while it may be a buzzword, digital transformation is happening and we're here to unpack it with you. Between big ideas and tiny details is the ten thousand foot view. Join the technology consultants from Vervint as we discuss the changing landscape of technology and what we're learning along the way. Vervint is a technology consultancy, specializing in all things digital. With offices in Minneapolis, Grand Rapids, and Detroit, we have spent almost three decades working with companies to grow, innovate, and better serve their customers using technology.