Getting Enterprise Agent Implementations Right: Completed Workflows, Not Just Smarter Models

Everyone is waiting for the next model to make their AI problems disappear. The teams getting real value already figured out the model was never the hard part.

In this episode, the crew reacts to Nate B. Jones and his argument that the trillion dollar opportunity sits in completed workflows, not smarter chat.

This is AI, Actually, the show that cuts through the hype and gets practical about putting AI to work. We dig into why the model alone will never get you there, what happens to SaaS in an agentic world, and how to spot the workflows actually worth automating.

You'll learn:

• Why completed workflows, not models, are where enterprise value actually lands
• How to use evaluation and a clear definition of "what good looks like" as the starting point for any build
• What forward deployed engineers really do, and why the business person beside them matters just as much
• Why seat-based SaaS pricing is breaking and what replaces it
• How to pick a first workflow to automate using repeatability, ROI, and human in the loop
• What harnesses are and why they are becoming the next layer of value
  

Learn more about AnswerRocket: https://answerrocket.com/ 

Get Ethan Mollick’s book, “Co-Intelligence: Living and Working with AI” here: https://a.co/d/0jl6kAMd  

Follow the Gang:

• Shanti Greene, Head of Data Science and AI Innovation, AnswerRocket - https://www.linkedin.com/in/shantigreene/ 
• Mike Finley, Co-Founder, AnswerRocket & StellarIQ  - https://www.linkedin.com/in/mikefinley/ 
• Pete Reilly, Co-Founder, AnswerRocket & StellarIQ - https://www.linkedin.com/in/petereilly 
• Ada Gil, Director, AI Business Transformation - Practice Lead - https://www.linkedin.com/in/ada-gil-84837648/ 

Chapters:
00:00     Introduction to AI Business Transformation
03:54     The Model Alone Isn't Enough
08:21     AI Won't Be Implementing Itself
11:43     Rebuilding Workflows and Embracing Change
13:25     The Future of SaaS and AI Integration
18:24     Navigating the Expenses of SaaS Platforms
23:14     The Evolution of Standards in AI
25:34     Understanding Workflows for Automation
28:34     Defining Success in Automation
32:35     The Value of Forward Deployed Engineers
34:47     Identifying Valuable Workflows
38:41     Economic Considerations in Automation
40:30     Concluding Thoughts & Harnessing AI
43:56     Evaluating Agent Performance
45:55     Combining Domain Expertise with Technology

#EnterpriseAI #AgenticAI #AIStrategy #AIAgents #CompletedWorkflows #ForwardDeployedEngineers #AIImplementation