Glitchd

Sharon Shumbambiri

AI is reshaping every industry, every career, and every business but this brings a lot of noise. Glitchd cuts through it. Hosted by Sharon Shumbambiri; Called to the Bar of England and Wales, and an AI and emerging technology professional with experience across startups, global businesses, and everything in between, Glitchd is the weekly podcast at the intersection of AI, tech, business, and policy. Every episode breaks down the developments, decisions, and debates that matter. Whether you're a business leader, a student, a career-changer, or a tech enthusiast, if you want to understand what's really going on in this space, this is the show for you. New episodes every Tuesday.

Episodes

  1. 12h ago

    AI Is Becoming Your Customer's First Point of Contact

    In this episode of Glitchd, I explore one of the biggest shifts happening in business: AI is increasingly becoming the first place people go for answers, recommendations, and purchasing decisions. For years, businesses focused on search engines, websites, and SEO. But what happens when customers start asking ChatGPT, Gemini, Copilot, Claude, and other AI tools before they visit your website? What happens when AI becomes the gatekeeper between your business and your next customer? In this episode, I discuss: • How AI is changing the way customers discover businesses • Why traditional search is no longer the whole picture • How AI influences purchasing decisions and supplier selection • The growing impact of AI on procurement and professional recommendations • Why trust, credibility, and governance matter more than ever • Practical steps organisations can take to remain visible and relevant in an AI-driven world Whether you're a business owner, executive, founder, consultant, legal professional, or simply interested in where AI is taking us next, this episode will change the way you think about customer acquisition and business visibility. Because the question is no longer: "Can customers find my business?" It's: "What does AI think of my business?" 🎙️ Glitchd is hosted by Sharon, AI Governance Professional, Founder of SKS Professional Services, and a specialist in helping organisations navigate AI governance, risk, compliance, and responsible AI adoption. https://skspsl.com/

    10 min

  2. Jun 9

    The Hidden Cost of Free AI Tools

    You've probably used a free AI tool this week. Whether it's ChatGPT, Copilot, Gemini, or another platform, these tools have become part of everyday work. They're fast, accessible, and often incredibly useful. But what are businesses giving away in exchange? In this episode of Glitchd, I explore the hidden risks behind free AI tools, including data exposure, confidentiality concerns, model training, and the governance challenges many organisations haven't yet considered. I also share practical advice on what businesses should be thinking about before employees start uploading documents, client information, financial data, or internal strategy into public AI platforms. Topics covered include: • Why "free" AI isn't always free  • What happens to the information you enter into AI tools  • The difference between public and enterprise AI solutions  • Data governance and confidentiality risks  • Why AI policies alone aren't enough  • Practical steps businesses can take to use AI more responsibly Whether you're a business owner, leader, legal professional, compliance specialist, or simply curious about how AI is changing the workplace, this episode will help you think more critically about the tools you're using every day. #AI #Governance #FreeAITools #ChatGPT #Claude #Gemini https://skspsl.com/

    8 min

  3. Apr 28

    When AI Gets It Wrong... Who's Left To Blame?

    In episode 5 of Glitchd, we get into the accountability problem that most businesses aren't taking seriously... Who carries the liability when AI output causes harm — the vendor, the business that deployed it, the person who used it? What does "human oversight" really mean in practice vs what it looks like on paper? And what have you agreed to in the terms and conditions of the AI tools you're already using? This one is for the well established business, startup founder, the corporate team, the freelancer, and the student because this is already playing out across every industry and every level. New episode every Tuesday. Want to understand what AI means for your business legally and strategically? Connect with Sharon at SKS Professional Services: https://www.linkedin.com/in/sharon-shumbambiri-b8765b224/ https://skspsl.com/

    6 min

  4. Apr 15

    AI Didn't Discriminate. It Just Learned From People Who Did.

    Your AI tool isn't neutral. It never was because it was trained on decades of human decisions, hiring patterns, lending records, medical research made within systems that weren't fair to begin with. Now those decisions are being automated at scale.  A job application is rejected before a human sees it. A loan is declined due to a postcode. A patient is deprioritised by data that wasn't built around them. This episode breaks down how AI inherits bias, why most businesses don't know it's happening, and what to do about it. We cover: — Why bias is a data problem, not a tech problem — The Amazon tool that penalised women's CVs without anyone programming it to — What the EU AI Act requires from your business right now — 5 practical steps to build AI systems you can trust — Why critical AI literacy is paramount for all employees This one is for the business leader, the professional, the student, and anyone whose life has already been shaped by a decision an algorithm made. New episode every Tuesday. Working with AI in your business and want to get the governance right? Connect with Sharon on LinkedIn: https://www.linkedin.com/in/sharon-shumbambiri-b8765b224/ https://skspsl.com/

    9 min

  5. Apr 7

    AI Washing: How to Spot a Company That's Absolutely Lying to You About AI

    AI washing is everywhere. Every company is "AI-powered." Every strategy is "responsible and ethical." Every product is "leveraging cutting-edge solutions." But what does any of that mean? In this episode, we break down the art of corporate AI nonsense... how to spot it, why it matters legally, and what real AI accountability actually looks like versus what it says in the press release. With a checklist you can use immediately and zero tolerance for vague answers, this one is equal parts entertaining and essential. Whether you're inside an organisation wondering if your AI narrative has outpaced your AI reality, or on the outside trying to assess whether a company's claims hold up, this episode is for you. https://skspsl.com/

    8 min

  6. Mar 31

    No AI Strategy Is Still A Strategy... Just The Worst Strategy

    In this episode of Glitchd, I ask a simple but crucial question: is doing nothing with AI really an option? I dive into why having no AI strategy might be the biggest risk, and how taking action now could change everything. Join me as I unpack what the next steps need to be. https://skspsl.com/

    7 min

  7. Mar 23

    The Arms Race You're Not Supposed to Notice

    The biggest AI story right now isn’t ChatGPT. It’s the hundreds of billions being poured into infrastructure and how this is quietly dictating which tools your company uses, where your data goes, and who actually controls it. In this episode, we unpack the commercial and legal reality behind AI adoption  from Copilot to “shadow AI” and why most organisations are moving faster than their governance frameworks can handle. https://skspsl.com/

    8 min
  • 7 Episodes

About

AI is reshaping every industry, every career, and every business but this brings a lot of noise. Glitchd cuts through it. Hosted by Sharon Shumbambiri; Called to the Bar of England and Wales, and an AI and emerging technology professional with experience across startups, global businesses, and everything in between, Glitchd is the weekly podcast at the intersection of AI, tech, business, and policy. Every episode breaks down the developments, decisions, and debates that matter. Whether you're a business leader, a student, a career-changer, or a tech enthusiast, if you want to understand what's really going on in this space, this is the show for you. New episodes every Tuesday.

Information

  • Creator
    Sharon Shumbambiri
  • Years Active
    2K
  • Episodes
    7
  • Rating
    Clean
  • Copyright
    © 2026 Glitchd