Grid Dialogues

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Welcome to Grid Dialogues—where we bring together the voices shaping the future of utilities. From everyday challenges to game-changing tech like AI, IoT, and smart metering, we dive into what’s really driving change. Each episode is packed with stories, insights, and ideas from leaders, innovators, and policymakers. Whether you work in utilities, tech, policy, or research, you’ll find something valuable here. Tune in and join the conversation on building smarter, more sustainable utilities.

Episodes

  1. Future of Smart Metering: From Devices to Intelligent Platforms | Ft. Thomas Petuaud-Letang

    2D AGO

    Future of Smart Metering: From Devices to Intelligent Platforms | Ft. Thomas Petuaud-Letang

    Welcome to Grid Dialogues, our flagship podcast series where we explore the ideas, innovations, and strategies shaping the future of utilities across electricity, water, and gas. In every episode, we bring together global leaders, operators, and technology experts to unpack the real challenges utilities face — and the practical pathways toward building smarter, more resilient systems. In this episode, we dive into “The Future of Smart Metering: From Devices to Intelligent Utility Platforms.” Our guest is Thomas Petuaud-Letang, Group CEO of Iskraemeco. Thomas is a seasoned global business leader with extensive experience in full P\&L ownership and large-scale business transformation. Over the course of his career, he has driven growth and profitability across sales, marketing, R\&D, supply chain, and manufacturing. With a background at Mars & Co, and leadership roles at Saint-Gobain and Schneider Electric, Thomas brings a powerful combination of strategic vision and operational execution to the evolving smart metering landscape. In this conversation, we explore: How the role of smart meters is evolving beyond hardware deployment into intelligent, connected platforms What “success” looks like for utilities in the post-rollout phase The shift from devices to platforms — and how it is reshaping the value proposition for utilities, manufacturers, and technology partners The capabilities required on top of smart meters to unlock operational and customer value The importance of interoperability and open ecosystems in building future-ready infrastructure How data and analytics are transforming decision-making when meters become part of a broader intelligence layer The organizational and mindset shifts utilities must embrace to move from asset deployment to data-driven operations The evolution of go-to-market strategies as software and services become central Balancing innovation, scalability, and long-term cost efficiency What will define leadership in smart metering over the next 5–10 years How real-time meter data can shift field operations from reactive maintenance to proactive, performance-driven models This episode is essential viewing for utility leaders, technology providers, policymakers, and anyone invested in the digital transformation of critical infrastructure. If you enjoyed this conversation, let us know in the comments and tell us what topics you’d like us to cover next. Connect with Grid: www.workongrid.com www.linkedin.com/company/pragyaam This podcast is powered by Pinecast.

    27 min
  2. Grid Dialogues | Ft. Steven Lupo | AMI Technology and Roadmap Planning

    10/31/2025

    Grid Dialogues | Ft. Steven Lupo | AMI Technology and Roadmap Planning

    Episode Notes In this episode of The Grid Dialogues, host Sudhi sits down with Steve Lupo, Managing Director for North America at Brilliant, to explore what it really takes to design a successful Advanced Metering Infrastructure (AMI) roadmap. From avoiding vendor lock-ins to balancing short-term operational goals with long-term modernization, Steve shares a pragmatic and forward-thinking approach to how utilities can plan, evolve, and future-proof their AMI systems. The discussion dives deep into: Why utilities should shift from long, rigid tech roadmaps to more agile planning models The importance of data strategy, actionable intelligence, and AI-driven insights How customer experience and engagement are becoming core to AMI success The role of regulatory collaboration and organizational culture in driving modernization What the next decade of AMI evolution could look like Whether you’re a utility leader, data strategist, or technology partner, this episode offers actionable insights into building smarter, customer-centric, and resilient metering systems. Connect with us: www.workongrid.com www.linkedin.com/company/pragyaam Connect with Trilliant: https://trilliant.com/ info@trilliant.com This podcast is powered by Pinecast.

    27 min
  3. AMI data helping Utility Operations and Customer Satisfaction | Featuring Mark Henderson

    09/29/2025

    AMI data helping Utility Operations and Customer Satisfaction | Featuring Mark Henderson

    Episode Notes In this episode, we dive into an important conversation: AMI Data for improving the customer experience and enhancing operational effectiveness. We discuss how Advanced Metering Infrastructure (AMI) data is changing the way utilities think about customer experience, and look at overlooked benefits beyond billing accuracy, like enabling time-of-use billing and optimizing the grid. We also address critical decisions around upgrading aging AMI systems, the importance of enterprise integration, the use of digital tools for meter rollout and maintenance, and how analytics are driving better business decisions. Finally, we explore how AMI data is shaping long-term strategies for building resilience, sustainability, and customer trust. Our Guest: Joining the discussion is Mark Henderson, President of Util Assist and a recognized leader in the North American utility space. Mark brings extensive experience in AMI, smart grid deployments, managed services, and utility modernization. Through his leadership, he has helped utilities transform operations, strengthen customer engagement, and navigate digital transformation. Mark has also worked as both a chief operating officer and a chief executive officer of municipally owned utilities in Ontario, Canada. This podcast is powered by Pinecast.

    23 min
  4. Modern Pressures on Water Utilities and the role of Smart Metering

    09/15/2025

    Modern Pressures on Water Utilities and the role of Smart Metering

    Grid Dialogues

    28 min
  5. Introducing Grid Dialogues

    09/11/2025

    Introducing Grid Dialogues

    Grid Dialogues

    1 min

Trailer

About

Welcome to Grid Dialogues—where we bring together the voices shaping the future of utilities. From everyday challenges to game-changing tech like AI, IoT, and smart metering, we dive into what’s really driving change. Each episode is packed with stories, insights, and ideas from leaders, innovators, and policymakers. Whether you work in utilities, tech, policy, or research, you’ll find something valuable here. Tune in and join the conversation on building smarter, more sustainable utilities.

Information

  • Creator
    Grid
  • Years Active
    2025 - 2026
  • Episodes
    5
  • Rating
    Clean
  • Copyright
    © Copyright 2026
  • Show Website
    Grid Dialogues