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CarLife with the Hallmark family

04/09/2012

I OBJECT!

Rocky and John talk about overcoming objections, and the misconceptions around what that phrase really means.
09/08/2012

Breaking Bad, Breaking News, and When Stuff Breaks

This week we talk about Breaking Stuff … we sit down with Rivergate Service Manager Trever Stergar to talk about how customers can optimize both time and money spent in the service department … Glenn bemoans his inability to see … Continue reading →
18/07/2012

Greeting and Hospitality with Glenn Krueger

John Ferguson sits down with Glenn Krueger, Rivergate VW/Mitsubishi General Manager, to talk about Hallmark’s expectations for a customer’s first impressions of our store.

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CarLife with the Hallmark family

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