Transportation management systems are undergoing a quiet but consequential shift. Once viewed primarily as tools for tracking loads and storing paperwork, modern TMS platforms are increasingly expected to function as the operational backbone of logistics organizations. As freight volumes continue to fluctuate, margins remain tight, and supply chains rely on a growing mix of carriers, brokers, and shippers, fragmented systems and manual workflows have become harder to justify. Reflecting this demand for consolidation and control, a 2026 industry report projects the global TMS market will grow from $15.24 billion in 2025 to $41.08 billion by 2031, driven by automation, real-time visibility, and integrated financial management. As these platforms expand in scope, can a single transportation management system truly support carriers, brokers, and shippers together without creating competition or conflicts of interest? Welcome to Hammer Down. In the latest episode, host Mike Bush speaks with Tia Parks, Senior Sales Accounting Executive at PCS Software. Together, they discuss how all-in-one TMS platforms are evolving to serve the full supply chain ecosystem. Their conversation explores why accounting, compliance, and operational alerts are no longer “back-office” features, how COVID-era disruptions reshaped expectations around visibility and speed, and why education and alignment across logistics roles remain critical to long-term efficiency. Key themes from the conversation: All-in-One TMS Platforms – How transportation management systems are evolving beyond tracking to support dispatch, documentation, accounting, and visibility across carriers, brokers, and shippers.Accounting and Compliance as Core Functions – Why integrated accounting, driver compliance, safety, and operational alerts are no longer add-ons, but essential capabilities for managing logistics efficiently.Alignment, Education, and Workforce Understanding – How recent industry shifts have underscored the need for clearer alignment between supply-chain roles and better education across logistics organizations.Shantia Parks is a Senior Sales Accounting Executive at PCS Software with more than eight years of experience across logistics, SaaS, and transportation technology. She has worked across sales, customer support, and operations, including prior experience in ocean freight, giving her a strong, end-to-end understanding of carrier, broker, and shipper workflows. Parks is known for driving revenue growth, improving operational efficiency through TMS solutions, and supporting mentorship and education within the supply chain industry.